ICP BIA DESK User Manual Download Page 1

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Wilhelm-Stein-Weg 24

BIA desk/complete

22339 Hamburg

Version 2.1

www.icp-companies.com

User Guide

ICP

BIA desk/complete

Summary of Contents for BIA DESK

Page 1: ...Wilhelm Stein Weg 24 BIA desk complete ICP Entwicklungs GmbH 22339 Hamburg Version 2 1 www icp companies com User Guide ICP BIA desk complete...

Page 2: ...ilable this User Guide a Quick Guide and a Technical Manual The Technical Manual contains all technical information that is required for installation integra tion and positioning of the BIA desk compl...

Page 3: ...sts if online payment Amount is displayed Amount is displayed and With positive check or in offline mode Note If checking the customer s signature reveals any disagreements make a reversal for safety...

Page 4: ...king the customer s signature reveals any disagreements make a reversal for safety reasons Card Payments Reversal Only possible until next reconciliation Reconciliation End of day closure with transfe...

Page 5: ...ame three or four steps are required 1 Select the commodity group with and confirm with OK 2 Enter the quantity and confirm with OK 3 Optionally Enter next amount next commodity group and next quantit...

Page 6: ...uantities In case of commodity group processing now enter the commodity groups and quantities and With positive check or in offline mode Note If checking the customer s signature reveals any disagreem...

Page 7: ...afety reasons Card Payments Reversal Reversal only possible until next reconciliation after a reconciliation perform a refund Credit Notes Credit notes only if a reconciliation has been performed sinc...

Page 8: ...tein Weg 24 BIA desk complete ICP Entwicklungs GmbH 22339 Hamburg Version 2 1 Page 8 www icp companies com Note If checking the customer s signature reveals any disagreements make a reversal for safet...

Page 9: ...ed on the terminal and all four LEDs should light up green at the top of the display Amount is displayed If the card was read successfully a mes sage is displayed on the terminal and all four LEDs sho...

Page 10: ...displayed If the card was read successfully a mes sage is displayed on the terminal and all four LEDs should light up green at the top of the display The terminal informs about insufficient credit bal...

Page 11: ...als This is usually carried out daily and must be executed weekly at the latest A reconciliation can be executed scheduled and automatically e g daily at 10 00 pm This time can be set by the service p...

Page 12: ...ation In case of commodity group processing now enter the commodity groups and quantities Successful payment is displayed Note If checking the customer s signature reveals any disagreements make a rev...

Page 13: ...isagreements make a reversal for safety reasons First Reservation Payment Extended Reservation Payment With select First Reservation In case of commodity group processing now enter the commodity group...

Page 14: ...authorisation number Successful payment is displayed Note If checking the customer s signature reveals any disagreements make a reversal for safety reasons Note Enter the amount of the Extended Reser...

Page 15: ...Reversal only possible until next reconciliation after a reconciliation perform a refund With select First Reservation Successful reversal is displayed Note If checking the customer s signature reveal...

Page 16: ...eversal only possible until next reconciliation after a reconciliation perform a refund Reconciliation End of day closure with transfer of daily sales Amount and reversal details are displayed Success...

Page 17: ...yment with credit card Tip Payment and Successful payment is displayed Note If checking the customer s signature reveals any disagreements make a reversal for safety reasons Note Receipt of Possible T...

Page 18: ...ift card Gift Card Payment Voucher redemption With select preset amount or enter another amount manually In case of commodity group processing now enter the commodity groups and quantities and Gift Ca...

Page 19: ...Copy of Receipt Print any receipt since last reconciliation Copy of last receipt will be printed Copy of selected receipt will be printed Sales Overview Overview only since last reconciliation Transa...

Page 20: ...round Brightness Screen Saver Screen saver can be deactivated with 0 Sound Key Click Sound Alerts If a sound should be heard clicking a key activate option with Activate option with when an alert shou...

Page 21: ...ayment Receipts Print Type Select with if the Signature overleaf and or the Authorisation text shall be printed for a debit payment The default setting is Signature overleaf Select with if a normal re...

Page 22: ...neral Settings Information Menu Assignment of shortcuts General Settings Reference number definition Note A key that is already used as a shortcut can be changed again with the same steps following Se...

Page 23: ...gs Prepaid transactions separated Set up with if a sales overview should be printed automatically before each recon ciliation Set up with if the prepaid transactions should be listed separately from a...

Page 24: ...agnosis the terminal clock is syn chronized the card data of supported cards are activated and their limits are transmitted This information will be listed on the receipt printout Parameter Diagnosis...

Page 25: ...22339 Hamburg Version 2 1 Page 25 www icp companies com EMC Parameter Diagnosis The EMC parameter diagnosis is performed during terminal setup and when there have been changes such as additionally su...

Page 26: ...ribed in the Technical Manual for the BIA and should only be performed under the guidance of the ICP Hotline or at least by a user who has ap propriate technical skills Transfer Logfiles Logs Transfer...

Page 27: ...er to be able to sell VTC products or call VTC functions you first must press the specific VTC number and then select the desired product Only then you can enter e g the payable amount and start the p...

Page 28: ...ift Card Payment iTunes Account Top up Payment is displayed to confirm or to cancel New account balance is displayed Select amount to be loaded onto the iTunes account or Successful top up is displaye...

Page 29: ...Wilhelm Stein Weg 24 BIA desk complete ICP Entwicklungs GmbH 22339 Hamburg Version 2 1 Page 29 www icp companies com or Select amount to be loaded onto Wirecard or to confirm or to cancel...

Page 30: ...www icp companies com VTC Reports Print Shift Report Print Daily Report With select status report or final re port Shift report is printed With select status report or final re port Daily report is p...

Page 31: ...xed paper end about 10 cm and in sert the paper roll with the removed paper end facing up 4 Close the cover and hold the paper end until the cover is closed Tear off the protruding paper end at the te...

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