Wilhelm-Stein-Weg 24
BIA desk/complete
© ICP Entwicklungs GmbH
22339 Hamburg
Version 2.1 - Page 2
www.icp-companies.com
Introduction
The BIA desk/complete terminal is designed for the electronic processing of transactions that
are initiated by credit cards, girocards, chipcards and customer cards at the point of sale
(POS).
The terminal gathers all necessary payment data and, with the implemented card reader, pro-
vides the card companies and network operators with a secure transaction handling. Integrat-
ed communication technology ensures the remote data transmission to the card companies
and network operators.
The BIA terminal has three manuals available: this User Guide, a Quick Guide and a Technical
Manual.
The Technical Manual contains all technical information that is required for installation, integra-
tion and positioning of the BIA desk/complete. It is intended for users who have appropriate
technical skills and who will be able to make the settings described there, either alone or under
the guidance of the ICP Hotline.
In this manual all terminal functions are described whereas the Quick Guide is limited to the
functions that are used most in the daily work.
Contents
Payments - with ECR Connection ........................................................................................................3
Payments - without ECR Connection....................................................................................................5
Girogo ............................................................................................................................................9
Reconciliation ............................................................................................................................... 11
Reservations ................................................................................................................................ 12
Prepaid Cards and Gift Cards ......................................................................................................... 18
Journals ...................................................................................................................................... 19
Settings ....................................................................................................................................... 20
Diagnoses ................................................................................................................................... 24
Service ........................................................................................................................................ 26
Transfer Logfiles ........................................................................................................................... 26
VTC - Virtual Terminal Client ........................................................................................................... 27
VTC - Gift Cards, iTunes, Wirecards ................................................................................................ 27
VTC - Reports .............................................................................................................................. 30
Additional Information .................................................................................................................... 31
