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©1999 Motorola, Inc.
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16
Troubleshooting
Q. I plugged the cable
into my phone
but my phone did
not beep.
How do I know if the
data cable is ready
to go?
A. The beep is a sure sign that you are setup correctly.
If you did not hear the beep, the first thing to check is
that your phone is data capable. To do so, just follow
these steps:
1. Press
ƒ
then
⁄
,
¤
,
fi
.
You will see:
Phone Info
.
2. Press
A
to select.
3. Press
q
or
Z
to scroll through the submenu. Your CDMA
phone is data capable if you see:
TrueSync Capable
and
Modem/Fax Capable
.
Next make sure that both ends of the data cable are
connected
,
the smaller plug to your phone and the larger to your computer.
Also check the model number of the cable to be sure you have
the right one. Look for SYN7464 printed on the cable.
If all of the above checks out, your computer may have
deactivated the port to save power. Try opening an application
that uses the port, like a fax or dial-up application, and your
computer will automatically activate the port.
