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•  The product has been dropped or the cabinet has been damaged.
•  The product exhibits a distinct change in performance.

Installation Guidelines

•  Read and understand all instructions and save them for future reference.
•  Follow all warnings and instructions marked on the product.
•  Do not install this product near a bath tub, sink, or shower.
•  Operate this phone using only the power source that is indicated on the 

marking label. If you are unsure of the power supply to your home, consult 

with your dealer or local power company.

•  Do not place this product on an unstable cart, stand, or table. This product 

may fall, causing serious damage to the product.

•  Adjust only those controls that are covered by the operating instructions. 

Improper adjustment of other controls may result in damage and will often 

require extensive work to restore the product to normal operation.

•  Clean this product with a soft, damp cloth. Do not use chemicals or 

cleaning agents to clean this phone.

•  Use only the power supply that came with this unit. Using other power 

supplies may damage the unit.

•  Because this phone operates on electricity, you should have at least one 

phone in your home that could operate without electricity in the case the 

power in your home goes out.

•  To avoid interference to nearby appliances, do not place the base of the 

phone on or near a TV, microwave oven, or VCR.

Battery Safety Instructions

• 

Do not burn, disassemble, mutilate, or puncture the battery. The battery 

contains toxic materials that could be released, resulting in injury.

Important

Warning! Use only the approved rechargeable Ni-MH battery cells (2 x 1.2VDC 

AAA size 750mAh Ni-MH rechargeable batteries) supplied with your CD5011, 

CD5012, CD5013 or CD5014. 

Caution

There is a risk of explosion if you replace the battery with an incorrect battery 

type. Use only the batteries that came with your phone or an authorized 

replacement recommended by the manufacturer.
•  Keep batteries out of the reach of children.
•  Remove batteries if storing over 30 days.
•  Do not dispose of batteries in fire, which could result in explosion.
•  The rechargeable batteries that power this product must be disposed 

of properly and may need to be recycled. Refer to your battery’s label 

for battery type. Contact your local recycling center for proper disposal 

methods.

Save these instructions

Summary of Contents for CD5 Series

Page 1: ...For CD5011 CD5012 CD5013 and CD5014 Warning Charge the handset for 16 hours before use Motorola CD5 Series Digital Cordless Telephone with Answering Machine ...

Page 2: ... into the product vents as that may result in fire or electric shock Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not disassemble this product If service or repair work is required contact the customer service helpline found in this user s Guide Do not overload wall outlets and extension cords Avoid using d...

Page 3: ...the unit Because this phone operates on electricity you should have at least one phone in your home that could operate without electricity in the case the power in your home goes out To avoid interference to nearby appliances do not place the base of the phone on or near a TV microwave oven or VCR Battery Safety Instructions Do not burn disassemble mutilate or puncture the battery The battery cont...

Page 4: ...nal callers and an external caller Redial up to 10 of the last numbers called Register up to 4 handsets to a single base All handsets fully cordless for locating anywhere within range Need help If you have any problems setting up or using your CD5 you may find the answer in the Help section at the back of this guide Alternatively you can contact Customer services on 1 833 468 1468 1You must subscr...

Page 5: ...Ni MH battery cells User guide If you have purchased an CD5 multiple pack you will also have the following additional items Cordless handset charger cradle AC power adaptor for the charger cradle 2 x rechargeable Ni MH battery cells For a better tomorrow We make every effort through our design research engineering and supply chain management to make better products for everyone focusing on both so...

Page 6: ...tch handset on off 21 3 5 Intercom 21 3 5 1 Call another handset 21 3 5 2 Receive an internal call 21 3 5 3 Transfer an external call to another handset 21 3 5 4 3 way conference call 22 3 6 Call Waiting with Caller ID 22 3 7 Keypad lock 22 3 8 Voicemail 22 4 Contacts 23 4 1 View entries in the contacts list 23 4 1 1 View and dial an entry 23 4 1 2 View an entry during a call 23 4 2 Store an entry...

Page 7: ...call block on off 30 6 2 6 Add a number to the call block list 31 6 2 7 Edit a number in the call block list 31 6 2 8 Delete a number from the call block list 31 6 2 9 Delete the blocked list 32 7 Caller ID and calls list 33 7 1 Received calls list 33 7 1 1 View the calls list 33 7 1 2 Dial from the calls list 33 7 1 3 Store a number from the calls list to the contacts list 33 7 1 4 Block a calls ...

Page 8: ... 9 2 Dial mode 40 9 3 Flash time 40 9 4 Call settings 41 9 4 1 Auto answer 41 9 4 2 Auto end call 41 9 4 3 Auto join call 41 9 5 Area code 42 9 6 Auto clock on off 42 9 7 PIN 42 9 8 Restore default settings 43 9 9 Default settings 43 10 Registration 44 10 1 Register a handset 44 10 2 Deregister a handset 44 11 Software version 45 12 Using your Answering Machine 46 12 1 Switch the answering machine...

Page 9: ...nly 48 12 5 3 Record play or delete your own announcement 48 12 5 4 Select the announcement 48 12 6 Record a memo 49 12 7 Answer settings 49 12 7 1 Answer delay 49 12 7 2 Massage length 49 12 7 3 Massage alert 49 12 8 Remote access 50 12 9 Remote access on off and setting the remote access PIN 50 12 10 Change the remote access PIN 51 12 11 Memory full 51 13 Help 52 14 Technical Specifications 54 1...

Page 10: ...ear line of sight between the base and handset Any obstruction between the base and handset will reduce the range significantly With the base indoors and the handset either indoors or outdoors the range will normally be up to 50 metres Thick concrete and stone walls can severely affect the range Signal strength The on your handset indicates that you are within range of the base and the signal stre...

Page 11: ...nstalling and charging the handset 1 Remove the battery cover from the back of the handset and insert the rechargeable Ni MH battery cells supplied Please note the and markings inside the battery compartment and insert in the correct direction 2 Slide the battery cover back into place 3 If you are charging the batteries for the first time place the handset on the base to charge for at least 16 hou...

Page 12: ...nside the battery compartment and insert in the correct direction 3 Slide the battery cover back into place 4 If you are charging the batteries for the first time place the handset on the charger cradle to charge for at least 16 hours continuously When the handset is fully charged the icon will appear steady on the display Battery low warning If you hear a warning beep every 5 minutes during a cal...

Page 13: ...ill reduce to 1 bar The battery is still fully charged and the handset can be used as normal You can charge the handset again by replacing it on the base unit This is normal behaviour and is a reminder to charge the handset to prevents calls being dropped If the handset is powered off and on there will be no change to the battery icon 1All talk and standby times are approximate and depend on featu...

Page 14: ...Overview of your handset A Handset LED Flashes when there is an incoming call B Amplified volume During a call press to amplify the ear piece volume C Earpiece volume up During a call press to increase the earpiece volume E F G H I N J K L M O P Q R S T A B D C ...

Page 15: ...ger volume down Scroll down through lists and menus In standby mode press to decrease the ringer volume J Fast call keys In standby mode press to dial the fast call number stored K Keypad lock Change case Dial a In standby mode press and hold to lock unlock the keypad When entering letters editing press and hold to change the case from Abc abc ABC or 123 L Microphone M Earpiece N Display O Interco...

Page 16: ...he find key is a useful way to find lost handsets 1 Press Find on the base All handsets ring Press Find again to cancel the find call or press any key on the handset to stop the find call 2 Press and hold to enter registration mode when registering handsets D Delete Delete the current message during message playback Press twice to delete all old messages when in standby mode E Skip back Press once...

Page 17: ...e basic steps of navigating through the menu and on screen options 1 From the standby screen press Menu The main menu is opened 2 Use u to scroll up d to scroll down through the menu 3 Soft key options OK and Back are displayed Press left soft key to select OK and open a sub menu or validate an option Press right soft key to go back to previous menu level correct a character or cancel an action 4 ...

Page 18: ...atus Delete all contacts Clock Alarm Alarm Time date Time format Night mode Call control Call Barring Call block Settings Handset settings Sounds Ringing Ringtone Ringing volume Auto vol control Tones Keypad tones Confirmation tones Docking tones Battery tones Handset name Display Contrast Screensaver Language Advanced settings Base sounds Ringing Ringing volume Dial mode Flash time Call settings ...

Page 19: ...ree volume The level is shown in the handset display 2 You can also amplify the earpiece by pressing on the side of the handset 3 1 5 Answer a call 1 When the phone rings the LED flashes on the handset press t to answer the call 2 Press t again to answer the call via hands free 3 To switch between hands free and the earpiece press t Important When the phone is ringing avoid holding the earpiece to...

Page 20: ...call press to adjust the hands free volume 3 2 3 Answer a call 1 When the phone rings the LED flashes on the handset press h to answer the call An incoming call has priority over other events Whenever there is an incoming call other operations in progress such as playing messages will be ended 3 2 4 End a call 1 Press h on the base to end the call 3 3 Handset equalizer This feature clarifies the v...

Page 21: ... receive an internal call the screen displays Internal call and the handset number calling you 1 Press t to answer the call Note If the handset does not belong to CD5 range this function may not be available 3 5 3 Transfer an external call to another handset You can transfer an external call to another handset registered to the base 1 During an external call press Options Your caller is put on hol...

Page 22: ...one you will hear a call waiting tone 1 If you have Call Waiting Caller ID press Switch or press and hold to answer the 2nd call If you do not subscribe to Caller ID when you hear the call waiting tone press Options Scroll d to Answer Call Waiting and press OK 2 Press Switch or press and hold to switch between calls Note If you do not subscribe to Caller ID when you hear the call waiting tone pres...

Page 23: ...a call 1 Press B Display shows the first entry 2 Enter the first letter of the name you want then scroll u or d if necessary to the exact name 3 Press e to cancel to go back to the call screen 4 Press e again to end the call 4 2 Store an entry 1 Press B Display shows the first entry 2 Press Options Display shows Add new contact Press OK 3 Enter a name and press OK If you make a mistake press Clear...

Page 24: ...d to enter names and characters Key Case Assigned characters and symbols 1 L U 1 _ 2 L a b c 2 à á â ã ä å æ ç U A B C 2 À Á Â Ã Ä Å Æ Ç 3 L d e f 3 è é ê ë ð U D E F 3 È É Ê Ë Ð 4 L g h i 4 ğ ì í î ï ı U G H I 4 Ğ Ì Í Î Ï İ 5 L j k l 5 U J K L 5 6 L m n o 6 ñ ò ó ô õ ö ø U M N O 6 Ñ Ò Ó Ô Õ Ö Ø 7 L p q r s 7 š ş ß U P Q R S 7 Š Ş ß 8 L t u v 8 ù ú û ü U T U V 8 Ù Ú Û Ü 9 L w x y z 9 ý þ ÿ ž U W X...

Page 25: ...se Clear to delete characters 4 Edit the number Press Save to confirm Use Clear to delete digits 5 Press e to return to standby 4 7 Delete an entry 1 Press B Display shows the first entry 2 Scroll to the entry you want to delete and press Options 3 Scroll d to Delete contact and press OK 4 Display shows Are you sure Press Yes 5 Press e to return to standby 4 8 Memory status You can check how much ...

Page 26: ...l number If you have added a number manually to the one touch dial list you can edit the number 1 Press Menu scroll u to Fast call and press OK 2 Scroll u or d to select Handset settings or Base settings and press OK 3 Scroll u or d to select the required entry press Options 4 The display shows Edit Press OK 5 Edit the number Press Save to confirm Use Clear to delete digits 6 Press e to return to ...

Page 27: ...rm and press OK 2 The display shows Alarm press OK 3 Scroll u or d to Off On once On daily Monday to Friday or Saturday Sunday and press OK 4 If you select On once On daily Monday to Friday or Saturday Sunday enter the time using the 12 hour format HH MM e g 02 45 then scroll u or d to select AM or PM and press Save 5 Scroll u or d to select the required melody and press OK 6 Press e to return to ...

Page 28: ...OK 5 Press e to return to standby 5 4 2 Set Start End time 1 Press Menu scroll to Clock Alarm and press OK 2 Scroll d to Night mode and press OK 3 Scroll u or d to Start End and press OK 4 Enter the start time using 12 hour format HH MM e g 10 45 then scroll u or d to select AM or PM and press OK Enter the end time using 12 hour format HH MM e g 06 45 then scroll u or d to select AM or PM and pres...

Page 29: ...arred 1 Press Menu scroll d to Call control and press OK 2 The display shows Call Barring Press OK 3 Enter the master PIN default setting 0000 and press OK 4 Scroll d to Barring number Press OK 5 If necessary scroll u or d to the next available slot 6 Press OK and enter the number or prefix you want to bar Press Save 7 Press e to return to standby 6 2 Call block Your phone can block calls by call ...

Page 30: ...lable press OK 5 Press u or d to select On or Off 6 Press OK to confirm or Back to return to the previous menu 6 2 4 Block all payphone calls 1 Press 2 Enter the master PIN default setting 0000 and press OK 3 The display shows By calltype press OK 4 Scroll d to Payphone press OK 5 Press u or d to select On or Off 6 Press OK to confirm or Back to return to the previous menu 6 2 5 Turn call block on...

Page 31: ...he master PIN default setting 0000 and press OK 3 Scroll d to By number and press OK 4 Scroll d to Block number and press OK 5 Scroll d to Edit press OK 6 Scroll u or d to the entry you want to edit and press OK 7 Press Clear to delete the number if required then enter the new number and press Save 8 Press e to return to standby 6 2 8 Delete a number from the call block list 1 Press 2 Enter the ma...

Page 32: ... the master PIN default setting 0000 and press OK 3 Scroll d to By number and press OK 4 Scroll d to Block number and press OK 5 Scroll d to Delete All press OK 6 The display shows Are you sure 7 Press Yes to confirm or No to cancel 8 Press e to return to standby ...

Page 33: ...ceived calls list The received calls list contains details of missed and answered call Details include the number and date and time of the call Entries are displayed in chronological order with the most recent call at the top of the list When the list is full and a new call is received the oldest entry will be deleted automatically The received calls list holds details of up to 20 calls 7 1 1 View...

Page 34: ...u want 3 Press Options and scroll d to Delete call and press OK 4 Press e to return to standby 7 1 6 Delete entire calls list 1 Press t twice to enter the calls list 2 Press Options then scroll d to Delete all calls and press OK 3 The display shows Are you sure 4 Press Yes to confirm or No to cancel 5 Press e to return to standby 7 2 Redial The CD5 lets you redial any of the last 10 numbers called...

Page 35: ...n the contacts list Block number is displayed press OK if it is not stored scroll d to Block number and press OK 4 The display shows Are you sure 5 Press Yes to confirm or No to cancel 6 Press e to return to standby 7 2 5 Delete a redial list entry 1 Press t The last number dialled is displayed 2 Scroll u or d to display the number you want Press Options 3 Scroll d to Delete call and press OK to c...

Page 36: ...et settings Press OK 3 Sounds is displayed Press OK 4 The display shows Ringing Press OK 5 Ringtone is displayed Press OK 6 Scroll u or d to select the melody 1 20 7 Press OK to confirm 8 Press e to return to standby 8 1 2 Ring volume You can adjust the ringer volume and set different volume levels Choose from 5 volume levels or Off 1 Press Menu scroll u to Settings and press OK 2 The display show...

Page 37: ...rn to standby 8 1 4 Auto volume control level There are 5 levels to choose from Very low Low Mid High and Very high 1 Press Menu scroll u to Settings and press OK 2 The display shows Handset settings Press OK 3 Sounds is displayed Press OK 4 The display shows Ringing Press OK 5 Scroll d to Auto vol control and press OK 6 Scroll d to Sensitivity and press OK 7 Scroll u or d to select the required l...

Page 38: ...8 1 7 Docking tones on off 1 Press Menu scroll u to Settings and press OK 2 The display shows Handset settings Press OK 3 Sounds is displayed Press OK 4 Scroll d to Tones Press OK 5 Scroll d to Docking tones Press OK 6 Scroll u or d to select Tones on or Tones off 7 Press OK to confirm 8 Press e to return to standby 8 1 8 Battery low tones on off 1 Press Menu scroll u to Settings and press OK 2 Th...

Page 39: ... OK 2 The display shows Handset settings Press OK 3 Scroll d to Display Press OK 4 Contrast is displayed Press OK 5 Scroll u or d to select the required level 6 Press OK to confirm 7 Press e to return to standby 8 3 2 Screensaver on off 1 Press Menu scroll u to Settings and press OK 2 The display shows Handset settings Press OK 3 Scroll d to Display Press OK 4 Scroll d to Screensaver Press OK 5 Sc...

Page 40: ...e this setting unless advised to do so 1 Press Menu scroll u to Settings and press OK 2 Scroll d to Advanced settings Press OK 3 Scroll d to Dial Mode Press OK 4 Scroll u or d to select Tone or Pulse 5 Press OK to confirm 6 Press e to return to standby 9 3 Flash time This setting is useful to access certain network and PABX switchboard services The default CD5 flash time is suitable for your count...

Page 41: ...se or charger If switched off you will have to press e to end a call The default setting is On 1 Press Menu scroll u to Settings and press OK 2 Scroll d to Advanced settings Press OK 3 Scroll d to Call settings and press OK 4 Scroll d to Auto end call and press OK 5 Scroll u or d to select On or Off 6 Press OK to confirm 7 Press e to return to standby 9 4 3 Auto join call When the feature is set t...

Page 42: ...d press OK 4 Scroll u or d to select On or Off 5 Press OK to confirm 6 Press e to return to standby 9 7 PIN The 4 digit master PIN is used when registering or de registering a handset and when changing some settings on your CD5 The default setting is 0000 You can change this PIN for more security When entering a PIN the digits are shown as 1 Press Menu scroll u to Settings and press OK 2 Scroll d ...

Page 43: ...Base settings or Delete user data and press OK 5 The display shows Are you sure 6 Press Yes to confirm or No to cancel Note If you select Delete user data and the PIN has been updated from 0000 then you will be prompted to enter your PIN and then press Yes to confirm 9 9 Default settings Handset name Handset Key tone On Auto answer Off Auto end call On Handset ringer melody Melody 1 Handset ringer...

Page 44: ...ent 4 digit PIN code press OK 4 If the handset is already registered to a base press Menu scroll d to Settings and press OK 5 Scroll u to Registration and press OK 6 The display shows Register handset Press OK 7 Press locator Key for 5 sec is displayed press OK 8 If the PIN has been changed from 0000 enter the current 4 digit PIN code press OK 9 When the handset registers with the base it is autom...

Page 45: ...e version 11 Software version 1 Press Menu scroll d to Settings and press OK 2 Scroll d to Software version Press OK 3 The software version of the base and handset will be displayed 4 Press e to return to standby ...

Page 46: ... shows Answer system press OK 2 Scroll d to Answer on off and press OK 3 Scroll u or d to select On or Off 4 Press OK to confirm 5 Press e to return to standby Note When the answering machine is switched on will show on the display 12 2 Listening to messages 12 2 1 Via the base 1 If there are new messages the message counter flashes the number of new messages Press P New messages will be played ba...

Page 47: ...ess OK to play the message During playback Press Stop to stop message playback Press 4 to repeat message Press 6 to play the next message Press Delete to delete the message Press e to stop playback and return to standby Press u or d to adjust the playback volume Note During message playback the display shows the date and time the message was left 12 3 Adjust the speaker volume You can adjust the b...

Page 48: ... Answer only The caller can listen to your announcement but cannot leave a message The pre recorded message is Hello your call cannot be taken at this moment and you cannot leave a message so please call later 12 5 3 Record play or delete your own announcement 1 Press Menu the display shows Answer system press OK 2 Scroll d to Outgoing message and press OK 3 Scroll u or d to select either Answer r...

Page 49: ... after 3 rings If there are no new messages it will answer after 5 rings So you have the option to hang up saving the time and cost of a call 1 Press Menu the display shows Answer system press OK 2 Scroll u to Answer settings and press OK 3 Scroll u or d to select either Answer record or Answer only and press OK 4 The display shows Answer delay and press OK The handset will display the current set...

Page 50: ...machine Press 1 to play new messages Press 6 to skip forward to next message Press 2 to play all messages Press 8 to play the announcement message Press 3 to delete the current message playing Press 9 to record the announcement message Press 4 to skip back to previous message Press 0 to play the remote access menu Press 5 to turn the answering machine on off 12 9 Remote access on off and setting t...

Page 51: ... press OK 6 Enter the new PIN and press OK 7 Re enter the new PIN and press OK to confirm 8 Press e to return to standby 12 11 Memory full The total recording capacity is up to 40 minutes A maximum of 59 messages can be recorded When the memory becomes full Memory full is displayed on the handset screen The machine will automatically switch to Answer only mode If the memory becomes full while a ca...

Page 52: ...one metre away from any electrical appliances The icon is displayed with no bars Handset is not registered to the base register the handset to the base You are too far from the base move closer to the base No ring tone The ring tone is deactivated Increase the volume Make sure the Call Block mode is switched to off Caller ID service does not work Check your subscription with your network operator ...

Page 53: ... Cannot access messages remotely Remote access may be switched off If wrong PIN is entered you will hear Incorrect access PIN please enter your access PIN You can enter the PIN again Cannot record announcement The memory may be full If so you will need to delete some messages Answering machine stops automatically The memory may be full If so you will need to delete some messages The maximum messag...

Page 54: ...band 1 92 GHz to 1 93 GHz Channels 5 Duplex Channels Base voltage AC voltage 50Hz 60Hz AC 100V to 240V 50 60Hz Base voltage Adaptor output DC 6V 400mA Handset voltage 2x 1 2VDC AAA size 750mAh Ni MH rechargeable batteries Charger cradle voltage Adaptor output DC 6V 400mA ...

Page 55: ...recommend that you unplug the power and telephone line cord during an electrical storm Product disposal instructions Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product according to your local authority s recycling processes For more information please contact your local authority or the retailer wh...

Page 56: ...OR MZGW BE LIABLE WHETHER IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY OR FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORI...

Page 57: ...amages resulting from service testing adjustment installation maintenance alteration or modification in any way by someone other than Motorola MZGW or its authorized service centers are excluded from coverage Altered Products Products or Accessories with a serial numbers or date tags that have been removed altered or obliterated b broken seals or that show evidence of tampering c mismatched board ...

Page 58: ...Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that ...

Page 59: ...ble your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructio...

Page 60: ...of all persons regardless of age and health This device and its antenna must not be collocated or operating in conjunction with any other antenna or transmitter This product has been shown to be capable of compliance for localized specific absorption rate SAR for uncontrolled environment general population exposure limits specified in ANSI IEEE Std C95 1 1992 and had been tested in accordance with...

Page 61: ... must be tested and certified to the ISEDC that it does not exceed the exposure limit established by the ISEDC tests for each device are performed in positions and locations as required by the ISEDC For body worn operation this model device has been tested and meets the ISEDC RF exposure guidelines when used with an accessory designated for this product or when used with an accessory that contains...

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Page 64: ...ee for this product MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2019 Motorola Mobility LLC All rights reserved Version Draft 4 EN_US ...

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