126
P
R
E
L
N
A
R
Y
Tr
ou
bl
es
h
o
o
tin
g
I pressed the
End/Power
key, but
nothing
happened.
Be sure to press and hold
O
(the
End/Power key) until the display
appears and you hear an audible
alert (this could take a couple of
seconds). If nothing happens,
check that the battery is charged.
See page 17.
The display
says:
Enter
Unlock Code
.
How do I
unlock my
phone?
Enter the factory-preset unlock
code (1234), or the last four digits
of your phone number. See
page 37. If this fails, call your
service provider (the company
that sends you your monthly
wireless service bill).
My phone asks
for an unlock
code when I
try to open a
feature.
The application you want is
locked. If you own the phone but
do not know the unlock code, see
page 39.
My phone
does not ring.
If you see
W
or
a
in the display,
then the ring tone is turned off. To
turn a ring tone on, see page 41.
Also, the ring tone may be set to
Silent
even though your phone is
set to a ring alert profile. Be sure
to listen to your ring tone before
setting it to make sure it is
effective in the environment where
you use your phone.
Problem
Solution