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Motorola APX 4500, Operating Instructions Manual, Page: 57 / 73

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Motorola APX 4500 Operating Instructions Manual Download Page 57

APX 4500 O2 CH 

57 

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CONTENTS 

Respond to a Call Alert Page 

ADVANCED FEATURES 

This feature allows your radio to work like a pager. 
 
Even if other users are away from their radios, or if they are unable to hear their radios, you can send them an individual Call 
Alert page. You can also verify if a radio is active on the system. 
 
 

Receiving a Call Alert Page 

 
When you receive a Call Alert page, you hear four repeating alert tones and the LED blinks green 

OR 

You hear one alert tone and the green LED blinks if Call Alert Tone Auto Reset is enabled. 
 
The call received icons blinks and the display shows 

Page received

. 

 
Press the 

PTT

 button to answer. 

OR 

Press any button to clear the Call Alert page. 

Summary of Contents for APX 4500

Page 1: ...APXTM TWO WAY RADIOS INTERACTIVE END USER TOOLKIT IEUTK BERKS COUNTY APX 4500 MODEL 02 ...

Page 2: ... conforms to the following regulations FCC Part 15 subpart B section 15 107 a 15 107 d and section 15 109 a Class B Digital Device As a personal computer peripheral this device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference tha...

Page 3: ... cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or re...

Page 4: ...This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation See 47 CFR Part 15 19 3 This device has been tested and found to comply with the limits of Part 15 15 of the FCC rules Parties respon...

Page 5: ... the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Industry Canada IC Statemen...

Page 6: ...estricted to occupational use only to satisfy FCC RF energy exposure requirements Before using this product read the RF energy awareness information and operating instructions in the Product Safety and RF Exposure booklet enclosed with your radio Motorola Publication part number 6881095C99 to ensure compliance with RF energy exposure limits For a list of Motorola approved antennas and other access...

Page 7: ...stoppels or otherwise any license under the copyrights patents or patent applications of Motorola except for the normal non exclusive license to use that arises by operation of law in the sale of a product Documentation Copyrights No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola No part of this manual may be ...

Page 8: ...ning especially when a wideband antenna is used This feature allows the adjustment of the Trident Transmitting SSI clock rate in the radio to be varied from the Receiving Frequency This subsequently reduced the possibilities of radio frequency interfering spurs and prevents the issues of crosstalk Encrypted Integrated Data EID EID provides security encryption and authentication of IV D data bearer...

Page 9: ...EV CONTENTS O2 Control Head RADIO PARTS AND CONTROLS Emergency Button Menu Select Buttons Up Down Buttons Dimmer Button Multi function Knob Power Button Home Button Bluetooth Indicator LED Indicators Accessory Port Microphone ...

Page 10: ...APX 4500 O2 CH 10 NEXT PREV CONTENTS Radio Parts and Controls Push to Talk PTT Button Scan On or Off Not Programmed Not Programmed ...

Page 11: ... 4500 O2 CH 11 NEXT PREV CONTENTS Radio Parts and Controls Keypad Mode Select 0 9 Data Feature Button Home Button Navigation Button Zone Up or Zone Down Cancel Button Okay Select Button Speaker PTT Button ...

Page 12: ...he display the radio will not function until the condition has been corrected If ERROR appears some non critical data has been changed If the power up test is unsuccessful you see Error XX YY XX YY is an alphanumeric code Turn off the radio check the battery and turn the radio back on If the radio fails the power up test again record the Error XX YY code and contact your dealer If CH MISMATCH appe...

Page 13: ...his task Procedure 1 The display shows Maintenance mode remote device promptly followed by other maintenance statuses 2 The display shows Update done please reset upon completion OR The display shows Update failed please reset when it fails to update 3 Press the Power Button to reset The radio runs the usual power up operation if the software updates are complete OR The radio runs the Maintenance ...

Page 14: ...PARING YOUR RADIO FOR USE To increase the volume rotate the Multi function Knob MFK clockwise The display shows volume bars and volume level when you change the volume To decrease the volume rotate the Multi function Knob counterclockwise Multi function Knob MFK ...

Page 15: ...be programmed as shortcuts to radio functions or preset channels groups depending on the duration of a button press Press Pressing and releasing rapidly Long press Pressing and holding for the programmed duration between 0 25 seconds and 3 75 seconds Hold down Keeping the button pressed One Touch Button Each of the four Menu Select buttons the Emergency button and the three Accy buttons on the mic...

Page 16: ...ble buttons OR Use the Menu Select Buttons Using the Menu Select Buttons The Menu Select Buttons allow to access the menu entries of features Note Check with your dealer or system administrator for the list of features activated in your radio Your radio may be preprogrammed differently from the following example but the steps for selecting a zone may appear as shown below Press the Menu Select but...

Page 17: ...ing certain common features Quick Access One Touch Button Enters a menu with a short press on the preprogrammed One Touch button Features assigned to these buttons are Call Call Alert Phone Repeater Access MDC RTT Button Access Status and Message Emergency Button Menu Select Buttons These programmable buttons support the One Touch Button feature Up Down Buttons ...

Page 18: ...tails on saving user edited radio settings or information Dimmer Button Use this button to adjust the brightness of the display Long press to toggle between day and night mode Up and Down Buttons By default the and buttons are used as up and down arrow input These buttons are programmable They can be programmed to navigate through zones channels and to increase and decrease the volume of the radio...

Page 19: ... current level The level of last selected volume when your radio powers down remains the same when the radio powers up The main display shows the icon of the secondary feature The main display does not show the icon of primary feature Your radio by default is set to use the primary feature Short press the MFK to toggle it to work on either the secondary or primary feature The concentric ring LED o...

Page 20: ...ercase Mode IDENTIFYING RADIO CONTROLS Number of Times Key is Pressed Key 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 1 _ A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Toggle between mixed case mode uppercase mode and lowercase mode Space Toggle between numeric and letter mode ...

Page 21: ...ercase Mode IDENTIFYING RADIO CONTROLS Number of Times Key is Pressed Key 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 1 _ a b c d e f g h i j k l m n o p q r s t u v w x y z Toggle between mixed case mode uppercase mode and lowercase mode Space Toggle between numeric and letter mode ...

Page 22: ...sing the Keypad on Keypad Mic Keypad Characters Numeric Mode IDENTIFYING RADIO CONTROLS Number of Times Key is Pressed Key 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 1 _ 2 3 4 5 6 7 8 9 0 Space Toggle between numeric and letter mode ...

Page 23: ...sing the Keypad on Keypad Mic Keypad Characters Hexadecimal Mode IDENTIFYING RADIO CONTROLS Number of Times Key is Pressed Key 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 1 2 A B C 3 D E F 4 5 6 7 8 9 0 Not applicable Not applicable ...

Page 24: ...oses While a call is in progress the PTT button allows the radio to transmit to other radios in the call Press and hold down PTT button to talk Release the PTT button to listen The microphone is activated when the PTT button is pressed While a call is not in progress the PTT button is used to make a new call Accy No Dot Button Purple Scan On Off PTT ...

Page 25: ...H Radio is set at High power Priority One Channel Scan Blinking dot Radio detects activity on channel designated as Priority One Steady dot Radio detects activity on channel designated as Priority Two Scan Radio is scanning a scan list User Login Indicator IP Packet Data On User is currently associated with the radio Off User is currently not associated with the radio Blinking Device registration ...

Page 26: ...d yellow Conventional Only Channel is busy Blinking yellow Radio is receiving a secured transmission Solid green Radio is powering up or is on a non priority channel while in the Scan List Programming mode Blinking green Radio is receiving an individual or telephone call or is on a Priority Two channel while in the Scan List Programming mode Rapidly blinking green Radio is on a Priority One channe...

Page 27: ... When Orange Emergency Alerts The radio initiates an emergency alarm or call The radio receives an emergency alarm or call The radio initiates the Man Down Post Alert timer Red Critical Alerts The radio battery is low The radio is out of range The radio enters fail soft mode The radio is unable to establish a full connection with the system The radio is unable to authenticate or register with the ...

Page 28: ...APX 4500 O2 CH 28 NEXT PREV CONTENTS Orange Emergency Alerts Red Critical Alerts Green Call Alerts IDENTIFYING STATUS INDICATORS ...

Page 29: ...ature See Multi function Knob MFK to understand the functionality of MFK If Intelligent Lighting is activated the concentric ring LED will not blink green when the MFK is in the secondary mode The LED turns into solid color of orange red or green depending on the status of Intelligent Lighting Concentric Ring LED Multi function Knob MFK Emergency Alerts Critical Alerts Call Alerts ...

Page 30: ... request is made Time Out Timer Warning Four seconds before time out No ACK Received When radio fails to receive an acknowledgment Individual Call Warning Tone When radio is in an individual call for greater than 6 seconds without any activity Talk Prohibit PTT Inhibit When PTT button is pressed transmissions are not allowed Long Low Pitched Tone Play Time Out Timer Timed Out After time out Out of...

Page 31: ...ontroller has received a request from a radio Long Medium Pitched Tone Play Volume Set When volume is changed on a quiet channel Emergency Exit When exiting the emergency state A Group of Medium Pitched Tones Play Fail soft When the trunking system fails Automatic Call Back When voice channel is available from previous request Keyfail When encryption key has been lost Console Acknowledge When stat...

Page 32: ... Private Call to answer the call Phone Call Received When a land to mobile phone call is received Gurgle Play Dynamic Regrouping When the PTT button is pressed a dynamic ID has been received Talk Permit When PTT button is pressed verifying system accepting transmissions Unique Low Pitched Chirp New Message When a new message is received Unique High Pitched Chirp Priority Status When a priority mes...

Page 33: ...NTENTS GENERAL RADIO OPERATION Selecting a Zone Selecting a Radio Channel Receiving and Responding to a Radio Call Receiving and Responding to a Talkgroup Call Making a Radio Call Making a Talkgroup Call Repeater or Direct Operation ...

Page 34: ...APX 4500 O2 CH 34 NEXT PREV CONTENTS FLEET MAP SAMPLE ...

Page 35: ...Zone 2 Press the Menu Select button directly below Zone 3 to the required zone 4 Press the Menu Select button directly below Sel to confirm the displayed zone 5 Press the PTT button to transmit on the displayed zone Menu Select Buttons Zone A Channel 1 Nuis Prfl Zone Scan Menu Select Items Nuis Prfl Zone Scan ScnL Mute Info Rcnt Colr Cnts Myid Zone Up Zone Down Buttons ...

Page 36: ...ch as transmit receive frequency pairs Procedure MFK If channel is set as the primary mode 1 Turn the MFK until the display shows the desired channel 2 Press the PTT button to transmit on the displayed channel If channel is not set as the primary mode press the MFK once and repeat step 1 Multi function Knob Channel Selector Volume Set ...

Page 37: ...APX 4500 O2 CH 37 NEXT PREV CONTENTS Extra page intentionally inserted ...

Page 38: ...roceed to receive and respond to calls The LED lights up solid red while the radio is transmitting In conventional mode the LED lights up solid yellow when the radio is receiving a transmission In trunking mode there is no LED indication when the radio receives a transmission If the radio is receiving a secure transmission the LED blinks yellow LEDs Red Yellow Green ...

Page 39: ... you receive a talkgroup call while on the Home screen depending on how your radio is preprogrammed 1 ASTRO Conventional Only The LED lights up solid yellow The display shows the talkgroup alias or ID and the caller alias or ID OR Trunking Only The display shows the caller alias or ID 2 Press the PTT button to respond to the call The LED lights up solid red Release the PTT button to listen Accy No...

Page 40: ...m and can display the caller ID Procedure When you receive a Private Call 1 You hear two alert tones and the LED blinks green The display shows Call received and the caller alias or ID Press the Menu Select button directly below Resp within 20 seconds after the call indicators begin During the call the display shows the caller alias name if it is in the call list OR During the call the display sho...

Page 41: ...he DIRECT or talkaround operation allows you to bypass the repeater and connect directly to another radio The transmit and receive frequencies are the same Move the 16 Position Channel Talkgroup Select to a preprogrammed Direct channel in the radio to talk in a direct talkaround mode The display shows the Talkaround icon if the radio is currently in Direct mode during conventional operation only Z...

Page 42: ...a Contact Entry Alias and Entry ID Editing a Contact Call Type Scan Lists Viewing a Scan List Editing the Scan List Changing the Scan List Status Viewing and Changing the Priority Status Scan Turning Scan On or Off Transmitting While the Scan is On Deleting a Nuisance Channel Restoring a Nuisance Channel Changing Priorities Status While Scan is On Call Alert Paging Receiving a Call Alert Page Emer...

Page 43: ...APX 4500 O2 CH 43 NEXT PREV CONTENTS ADVANCED FEATURES Secure Operations Selecting Secure Clear Transmissions Trunking System Controls Using the Fail soft System Going Out of Range Trunked Announcement ...

Page 44: ...l or Call Alert Each entry within Contacts displays the following information Call Alias Name Call ID Number Call Type Icon WACN ID Astro 25 Trunking IDs only System ID Note For Berks County the contact list is set up only to help display the calling radio Alias A total of 500 default records are added to the Unified Call List for this purpose No Hot Lists are set up in the radios The systems incl...

Page 45: ...ress to toggle between mixed case mode uppercase mode and lowercase mode Press to toggle between numeric and letter mode Press the Menu Select button directly below Ok once you have entered the name OR Press the Menu Select button directly below Cncl to return to the previous screen 7 to Add Number 8 Press the Menu Select button directly below Sel 9 to Number 1 10 Press the Menu Select button dire...

Page 46: ...n directly below Ok OR Use keypad to enter or edit the existing system IDs OR to Add Number Press the Menu Select button directly below Sel to add a new number 13 Press the Menu Select button directly below Done once you have finished The display shows Entry Stored confirming that the contact entry has been added The radio returns to the main Contacts screen Sel Exit Contacts New Contact ...

Page 47: ...nd a blinking cursor appears Use the keypad to enter the name Press to move one space to the left Press to move one space to the right Press the Menu Select button directly below Del to delete any unwanted characters Press to add a space Press to toggle between mixed case mode uppercase mode and lowercase mode Press to toggle between numeric and letter mode Press the Menu Select button directly be...

Page 48: ...ctly below Optn 5 to Edit 6 Press the Menu Select button directly below Sel 7 to Call Type you want to edit 8 Press the Menu Select button directly below Edit 9 to choose from the list of call types given 10 Press the Menu Select button directly below Ok to select The display returns to the Edit Contact screen 11 Press the Menu Select button directly below Done to save your changes and return to t...

Page 49: ...ivity by cycling through the channel group sequence specified in the scan list for the current channel group Your radio supports different types of Scan Lists Trunking Priority Monitor Scan List Conventional Scan List Talkgroup Scan List A maximum of 200 Scan Lists can be programmed in your radio These lists must be preprogrammed by a qualified radio technician ...

Page 50: ...2 Press the Menu Select button directly below ScnL 3 to view the members on the list 4 Press to exit the current display and return to the Home screen Sel Del Rcl Edit Scan Zone A ASTRO MDC Menu Select Buttons Zone A Channel 1 Scan on ScnL Mute Info Rcnt Menu Select Items Nuis Prfl Zone Scan ScnL Mute Info Rcnt Colr Cnts Myid ...

Page 51: ...to add and or change the priority of the currently displayed channel in the scan list OR Press the Menu Select button directly below Del to delete the currently displayed channel from the scan list OR Press the Menu Select button directly below Rcl to view the next member of the scan list 5 to select more channels to be added or deleted OR Use the MFK to select additional channels to be added or d...

Page 52: ...ist status icon of the currently displayed channel A Scan icon indicates that the current channel is in the scan list as a non priority channel The LED lights up solid green OR A Priority Two Channel Scan icon indicates that the current channel is in the scan list as the Priority Two channel The LED blinks green OR A Priority One Channel Scan icon indicates that the current channel is in the scan ...

Page 53: ...ess the Menu Select button directly below Scan The display shows Scan off if scan is disabled Press the Menu Select button directly below Scan to enable scan OR The display shows Scan on and the scan status icon if scan is enabled Press the Menu Select button directly below Scan to disable scan The radio returns to the Home screen Menu Select Buttons Zone A Channel 1 Scan on Nuis Prfl Zone Scan Me...

Page 54: ... 54 NEXT PREV CONTENTS Scan Transmitting While the Scan is On ADVANCED FEATURES Radio Programmed for Non Talkback Scan Procedure 1 Press the PTT button at any time to transmit on the selected channel or fixed channel ...

Page 55: ...om the scan list This capability does not apply to priority channels or the designated transmit channel Procedure 1 When the radio is locked onto the channel to be deleted to Nuis 2 Press the Menu Select button directly below Nuis The radio continues scanning the remaining channels in the list Menu Select Buttons Zone A Channel 1 Nuis Prfl Zone Scan Menu Select Items Nuis Prfl Zone Scan ScnL Mute ...

Page 56: ...el ADVANCED FEATURES Procedure To restore the deleted nuisance channel do one of the following Turn the radio off and then turning it on again OR Change modes OR Turn off the radio and then turn it back on Nuisance mode delete can be disabled by the system administrator ...

Page 57: ...n individual Call Alert page You can also verify if a radio is active on the system Receiving a Call Alert Page When you receive a Call Alert page you hear four repeating alert tones and the LED blinks green OR You hear one alert tone and the green LED blinks if Call Alert Tone Auto Reset is enabled The call received icons blinks and the display shows Page received Press the PTT button to answer O...

Page 58: ...r a short medium pitched tone and the display shows Emergency and the current zone or channel OR You hear a short low pitched tone to indicate the selected channel does not support emergency and rejects to launch emergency mode When you receive the dispatcher s acknowledgment the display shows Ack received You hear four tones and the radio exits the Emergency Alarm mode then enters the Emergency C...

Page 59: ...alarm is not acknowledged a tone sounds and the display shows No acknowledge If you press the emergency button then change to a mode that has no emergency capability the display shows No emergency and a continuous low pitched tone sounds until a valid emergency mode is selected or until the emergency is cancelled When an emergency is active changing to another mode where emergency is enabled trunk...

Page 60: ...ike other forms of security Motorola digital encryption provides signaling that makes it virtually impossible for others to decode any part of an encrypted message Berks County s talkgroup are strapped to clear or Encrypted The Secure Clear switch is not programmed In the case of Encrypted the talkgroups can be either strapped to an AES or ADP key If needed a list of these Talkgroups can be found ...

Page 61: ...annel The fail soft condition is indicated by a faint beeping tone every nine seconds radio un squelched until the trunking system returns to normal operation To continue in Fail soft to communicate with other talkgroup refer to the following procedure Procedure 1 Rotate the MFK to change to a different repeater frequency 2 Press the PTT button to talk and release the button to listen When the tru...

Page 62: ...he range of the system it can no longer lock onto a control channel Procedure 1 You hear a low pitched tone AND OR The display shows the currently selected zone channel combination and Out of range Your radio remains in this out of range condition until It locks onto a control channel OR It locks onto a fail soft channel OR It is turned off ...

Page 63: ...ILITIES Viewing the Recent Calls Selecting a Radio Profile Controlling the Display Backlight Turning Keypad Tones On or Off Using the Time Out Timer Using the Digital PTT ID Feature Accessing the General Radio Information Voice Announcement ...

Page 64: ...Procedure 1 to Rcnt 2 Press the Menu Select button directly below Rcnt to access the Recent Calls feature screen 3 to scroll through the list 4 Press the Menu Select button directly below Exit to return to the Home screen OR Press or the PTT button to return to the Home screen Menu Select Buttons Zone A Channel 1 ScnL Mute Info Rcnt Menu Select Items Nuis Prfl Zone Scan ScnL Mute Info Rcnt Colr Cn...

Page 65: ...ll hear the Menu Inactive Exit Tone upon feature exit Procedure Menu 1 to Prfl 2 Press the Menu Select button directly below Prfl to access the Profiles feature screen 3 to scroll through the menu selections 4 Press the Menu Select button directly below Sel to select the required radio profile The radio returns to the Home screen The profile name on the Home screen indicates the current selected r...

Page 66: ...Display Backlight UTILITIES You can enable or disable the radio s display backlight as needed if poor light conditions make the display difficult to read Dimmer Button Procedure 1 Press the Dimmer button to adjust the brightness of the display Long press to toggle between day and night mode ...

Page 67: ...ton directly below Mute The display momentarily shows Tones off indicating that the keypad tones are disabled OR The display momentarily shows Tones on and you hear a short tone indicating that the keypad tones are enabled Zone Resp H L Mute Menu Select Buttons Zone A Channel 1 Tones off ScnL Mute Info Rcnt Menu Select Items Nuis Prfl Zone Scan ScnL Mute Info Rcnt Colr Cnts Myid ...

Page 68: ...timer is defaulted at 60 seconds Note You will hear a brief low pitched warning tone four seconds before the transmission times out Procedure 1 Hold down the PTT button longer than the preprogrammed time You hear a short low pitched warning tone the transmission is cut off and the LED goes out until you release the PTT button 2 Release the PTT button The LEDs relight and the timer resets 3 Press t...

Page 69: ...on This ID consisting up to a maximum of eight characters can be viewed by both the receiving radio and the dispatcher Your radio s ID number is also automatically sent every time the PTT button is pressed This is a per channel feature For digital voice transmissions your radio s ID is sent continuously during the voice message Accy No Dot Button Purple Accy 1 Dot Button Accy 2 Dot Button PTT ...

Page 70: ...tion This feature displays the following information of your radio Note Press at any time to return to the Home screen Siren Version TRC Version VRS Version URC Version DVRS App Version only when DVRS is available DVRS DSP Version only when DVRS is available DVRS CP Version only when DVRS is available Model Number Serial Number ESN Flash Size Type Flash Code RF Band Tuning Version Processor Versio...

Page 71: ...n 4 Press the Menu Select button directly below Sel The display shows the Information screen 5 to scroll through the various information OR Press the Menu Select button directly below Back to return to the previous screen OR Press to return to the Home screen Menu Select Buttons Zone A Channel 1 ScnL Mute Info Rcnt Menu Select Items Nuis Prfl Zone Scan ScnL Mute Info Rcnt Colr Cnts Myid ...

Page 72: ...lay color as needed 1 Press to COLR 2 Press the Menu Select button directly below COLR 3 Press to scroll through the list of available choices 4 Press the button below SEL to select the color or CNCL to exit without making changes NOTE If you change the display to RED when the radio is out of range the display will not change colors If you change the display to ORANGE and activate the emergency bu...

Page 73: ...audibly indicate the current feature mode Zone or Channel the user has just assigned This is typically useful when the user is in a difficult condition to read the content shown on the display The features which Voice Announcement supports are Zone Channel Scan PL Disabled Talkaround Direct Tx Inhibit ...

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