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- Warranty Information
In no event shall Motorola be liable for damages nor loss of data in
excess of the purchase price nor for any incidental special or
consequential damages* arising out of the use or inability to use
the Product, to the full extent such may be disclaimed by law.
This Warranty does not affect any statutory rights that you may
have if you are a consumer, such as a warranty of satisfactory
quality and fit for the purpose for which products of the same type
are normally used under normal use and service, nor any rights
against the seller of the Products arising from your purchase and
sales contract.
(*)including without limitation loss of use, loss of time, loss of data,
inconvenience, commercial loss, lost profits or savings.
How to get warranty service?
In most cases the authorised Motorola dealer which sold and/or
installed your Motorola Personal handset and original accessories
will honour a warranty claim and/or provide warranty service.
Alternatively, for further information on how to get warranty service
please contact either the customer service department of your
service provider or Motorola’s call centre at the telephone numbers
below for your country.
In order to claim the warranty service you must return the Personal
handset and/or accessories in question to Motorola. Please avoid
leaving any supplementary items like USIM cards. The Product
should also be accompanied by a label with your name, address,
and telephone number; name of operator and a description of the
problem. In the case of vehicular installation, the vehicle in which
the Personal handset is installed should be driven to the Authorised
Repair Centre, as analysis of any problem may require inspection
of the entire vehicular installation.
In order to be eligible to receive warranty service, you must present
your receipt of purchase or a comparable substitute proof of
purchase bearing the date of purchase. The handset should also
clearly display the original compatible electronic serial number
(IMEI) and mechanic serial number [MSN]. Such information is
contained with the Product.