2
October 4, 2004
6809490A77-O
Introduction
A1000
Computer Program Copyrights
The Motorola products described in this manual may include Motorola computer
programs stored in semiconductor memories or other media that are copyrighted
with all rights reserved worldwide to Motorola. Laws in the United States and other
countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted
computer programs, including the exclusive right to copy, reproduce, modify,
decompile, disassemble, and reverse-engineer the Motorola computer programs in
any manner or form without Motorola's prior written consent. Furthermore, the
purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license or rights under the copyrights,
patents, or patent applications of Motorola, except for a nonexclusive license to use
the Motorola product and the Motorola computer programs with the Motorola
product.
About This Service Manual
Using this service manual and the suggestions contained in it assures proper
installation, operation, and maintenance of A1000 telephones. Refer questions
about this manual to the nearest Customer Service Manager. This manual contains
mechanical service information required for the equipment described and is current
as of the printing date.
Audience
This document aids service personnel in testing and repairing A1000 telephones.
Service personnel should be familiar with electronic assembly, testing, and
troubleshooting methods, and with the operation and use of associated test
equipment.
Scope
This manual provides basic information relating to A1000 telephones, and also to
provide procedures and processes for repairing the units at Level 1 and 2 service
centers including:
• Unit swap out
• Repairing of mechanical faults
• Basic modular troubleshooting
• Testing and verification of unit functionality
• Initiate warranty claims and send faulty modules to Level 3 or 4 repair
centers.
