Motorola 100IP-2 User Manual Download

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9 Maintenance

NOTES: Don't cut off the electricity or network cable when doing upgrade in the
below ways!

9.1 HTTP Upgrade

You can upgrade the software, kernel and configuration etc. files by HTTP.

When using HTTP upgrade, you can set several parameters as follow:

HTTP Upgrade

Select a File

Browse the software/kernel/configuration file which you need to
upgrade from HTTP

Software
Upgrade

Used for upgrading the software of the phone

Kernel Upgrade Used for upgrading the kernel of the phone
Configuration

You can used upload/download to upload/download the configure
file of the phone

XML Phone
Book

Used for uploading/downloading the XML phonebook of the phone

Vcard

Downloading all contacts in the Vcard mode, but upload only
support one by one.

EXT Module

Used for updating/backup the expansion of the phone

[NOTES

：

The mode doesn't support this feature]

Motorola

Summary of Contents for 100IP-2

Page 1: ...100IP 2P 100IP 2 IP Smart VoIP Phone User Manual Motorola ...

Page 2: ... Multi lines to Answer the Call 12 3 5 7 Auto Answer 12 3 5 8 Ending a Call 13 3 5 9 Using Hold and Recover Switch Calling Line 13 3 5 10 Transferring Calls 14 3 5 11 Using Mute 15 3 5 12 Do Not Disturb 15 3 5 13 3 way Conference 15 3 5 14 Voice Mail 16 3 6 Advanced Settings 16 3 6 1 Using the phone book 16 3 6 2 Using Call Logs 19 3 6 3 Peer to Peer 20 3 7 Keypad Setting 20 3 7 1 Language Setting...

Page 3: ...4 7 10 Dial Plan 45 7 11 BLF Setting 47 7 12 TR069 48 8 Phone Book 48 8 1 Contact 48 8 2 Group 49 8 3 LDAP 50 8 4 Blacklist 51 8 5 Phone Call Info 52 9 Maintenance 53 9 1 HTTP Upgrade 53 9 2 FTP Upgrade 54 9 3 TFTP Upgrade 54 9 4 Auto Provisioning 55 9 5 Log 57 9 5 Local Log 58 Check the log file on the local 58 9 6 Default Settings 58 9 7 Reboot 58 10 Security 58 10 1 Password 58 10 2 Trusted Cer...

Page 4: ...11 2 Note Tips 60 Motorola ...

Page 5: ...ll duplex speakerphone 9 DSS keys 2 line keys navigation keys up down redial key 4 soft keys LCD support multi language Chinese English French Italian Portuguese Portuguese Brazil Russian Spanish Turkish Hebrew Chinese Traditional Korean Netherlands Slovak Web support multi language Chinese English French Italian Portuguese Russian Spanish Turkish Chinese Traditional 2 10 100M Ethernet ports 100IP...

Page 6: ...ch the Bracket Connect the Handset and optional Headset Connect the Network and Power Attach the Bracket Pls follow as below pictures to attach the bracket Connect the Handset and optional Headset Connect the Network and Power You have two options for power supply Your system administrator will advise you which one to use AC power adapter POE Power over Ethernet IEEE802 3af Motorola ...

Page 7: ...aller ID call duration Icons e g Missed calls or second incoming caller s information Time and date 2 Line Key Red flashing Incoming call Hold Red steady Pick up but not on communication on communication Light off Idle L1 orange steady Under the idle status the light will on when There has Missed Call Forwarded Calls feature enable Account enable DND feature SMS Voice Message Ring volume is 0 SIP ...

Page 8: ...ction the default password is empty Line 1 2 press and hold can quickly enter account setting If you want set it to another function you need to login into website to change it Navigation key UP DOWN Redial key press and hold can quickly enter programmable key setting function they can change to Redial DND Personal Phonebook Enterprise Phonebook LDAP Directory Speed Dial Call History Received Call...

Page 9: ...twork b Account failed to register c Account successfully registered d Account successfully registered and DND feature is enabled The DND icon also will display at the top right corner 5 Soft Key Area Labels automatically to identity their context sensitive features 6 Screen Top Icon The Screen Top Icon from left to right is Handset Hand on status Speaker Hand on status Headset Hand on status Call...

Page 10: ...e Operating Steps Static IP Press MENU System Settings Advanced Settings Password Default is Empty Network LAN Port Press LAN Port to login in to the menu Select Static mode Press Enter key Set the IP Mask GW DNS web port telnet port Press Save key to make it work Tips Network is changed press OK reboot PPPoE Setting Feature Operating Steps PPPoE Press MENU System Settings Advanced Settings Passwo...

Page 11: ...he screen Authentication user the Authenticated users are matched with the SIP server The default With the same account Account the account matches with the SIP server extension number User pass word the user password matches with the SIP server SIP Server The primary SIP server all calls through this server Out Bound Server The out bound SIP server STUN Type Enable Disable STUN feature STUN Input...

Page 12: ...ss Speaker button Place a call using a headset Put on your headset Press and hold the speaker button to active Headset feature and then do as using speakerphone 3 5 2 Anonymous Call You can use anonymous call feature to block the identity and phone number from showing up to the called party when you call someone E g you want to call to consult some of the services but you don t want to be harassed...

Page 13: ...on UP button in idle status select the desired contact 2 Then press button NOTE You also can press the log to login this menu when in the idle 3 5 5 Making Calls to Contact You can also dial a contact from the Personal Phone Book Placing Calls to Contacts 1 Press MENU button Phone Book you can select Personal Phone Book Enterprise Phone Book LDAP and Black List or press Navigation UP button in idl...

Page 14: ...er feature 2 Auto Answer mode you can set in the MENU Function Setting Auto Answer Device Speaker Handset Headset When you use the Handset mode at this time you need to hands up the handset and then it can work at this status 3 Filter Groups Auto answer the coming call in this special groups 3 5 8 Ending a Call To end a call hang up Here are some more details NOTE Press and hold the speaker key ca...

Page 15: ...tton pls using the soft key If you want to Then Put a call on hold Press HOLD button or press soft key Hold a line and switch to another line Press another Line button for the appropriate line Resume a call on current line Press Line button Release a call on different line Select the line want to release hold press the line so recovery NOTES Engaging the Hold feature typically generates music or a...

Page 16: ... hear you You can use mute in conjunction with the handset speakerphone or a headset Toggle Mute on Press C button then the screen top and left will have a MUTE icon Toggle Mute off Press C button again then the button light off 3 5 12 Do Not Disturb You can use the Do Not Disturb DND feature to block incoming calls on your phone with a busy tone Can also be set to their voice mail or other extens...

Page 17: ... party into a conference in a active call 1 Press CONFERENCE button or CONF in an active call 2 Enter the third party number 3 After connected the third party press CONFERENCE button or CONF again establish a conference with held line 1 when one phone line is holding on and the other line is busy 2 Press CONFERENCE button or Press CONF Soft key 3 Press the held line s programmable button the 3 way...

Page 18: ...ise Phone Book 1 Press DIR in the idle or press MENU button Phone book Enterprise Phone Book 2 Select Enterprise Phone Book press OK button 3 Press Find and input the name who you want to search 4 When you search the person you can dial it Personal Phone Book Add Contacts 1 Press Phone Book or press MENU button Phone book Personal phone book View All or press OK button Phone book Personal phone bo...

Page 19: ... book View All 2 Select the add group then press OK button 3 Use the navigation keys to select content press OK button to set and modify Group name name of the group 4 Press Save soft key to complete Modify group 1 Press DIR soft key or press MENU button Phone book Personal phone book View All or press OK button Phone book Personal phone book View All 2 Select the Modify group then press OK button...

Page 20: ...ne book LDAP 2 Select LDAP press OK button 3 Press Find and input the name or number who you want to find from the LDAP server 4 When you search the person you can dial it Black List Add the Contacts 1 Press DIR in the idle or press MENU button Phone book Black List 2 Select Black List press OK button 3 Press Add and input the name office number mobile number other number SIP account who what you ...

Page 21: ...s to view the call record or select Save key 3 6 3 Peer to Peer When all of the phone accounts were disable or not register it will be show this mode in the idle It can use by when the new workstation isn t have SIP server Peer to Peer Disable all of accounts or not register Make Call with Peer to Peer 1 Press MENU button System Setting Advanced Setting SIP Account 2 Disable all of accounts or un ...

Page 22: ...w Message Create a Message 1 Press MENU button 2 Select Messaging 3 Voice Message Setting the Voice Message code in here Text Message Write down the Text Message in here 4 Select Text Message New Message 5 Input the receiver and write down message body and then press send to finish Message Inbox 1 Select Message Inbox 2 Select which one you want to check 3 You can press Enter to read or press Del ...

Page 23: ...MENU button System Setting Phone Setting Ring Type 3 Select the ring type from 1 to 8 or custom ring and then press Save to make it work Volume Setting 1 Press MENU button 2 Press MENU button System Setting Phone Setting Volume Setting 3 Volume Setting Handset Speaker Headset Ring volume 4 Press Enter to adjust the volume and press Save to make it work NOTES For the Custom Ring Type you need to up...

Page 24: ... also customize your phone via web user interface In order to access the web user interface you need to know the IP address of your new phone To obtain the IP address press the C key on the phone Enter the IP address e g HTTP 192 168 0 10 or 192 168 0 10 in the address bar of web browser on your PC The default user name is admin case sensitive and the password is admin case sensitive Main Interfac...

Page 25: ...count 1 2 Network Status The status with LAN MAC LAN IP Net mask Gateway Primary DNS Secondary DNS VPN IP PC IP PC Net mask Device Type DHCP Server System Information The status with Phone Model Software Version Hardware Version Hardware ID Kernel Version Auto Provision Server URL TFTP Server IP Motorola ...

Page 26: ...4 1 Network 4 1 1 LAN Port ITEM DESCRIPTION Network Connection Mode Network Connection Mode has DHCP Static IP PPPoE DNS Settings Select the DNS mode that you want Motorola ...

Page 27: ... it means that pc port and LAN port will share the same network AS Router Router feature is for the phone PC Port You must input IP address it s equivalent to a gateway and Net mask If you want to use DHCP function please turn it on input start IP and end IP Motorola ...

Page 28: ...able VPN You can enable disable VPN for phone and pc VPN Type Choose the appropriate type of VPN VPN Server Addr VPN server s IP VPN User Name VPN user s name VPN Password A password be used for authentication OPEN VPN Upload the ovpn file to the phone Upload VPN cfg Select the VPN configuration to upload Motorola ...

Page 29: ...phone and PC VID LAN PC Port The VLAN ID you want the phone or PC to join Port Management Settings Port Management Settings HTTP Port The default web port is 80 if you want to change it for example change it to88 You must input IP and Web port to login the web page for example HTTP 192 168 0 200 88 It will take effect on next reboot Motorola ...

Page 30: ... can change the local SIP port to another The default local SIP port is 5060 RTP Port Range You can change the RTP port range to another The default RTP port range is 10000 to 10128 QoS ITEM DECSRIPTIO SIP QoS The range is 0 63 default is 26 Voice QoS The range is 0 63 default is 46 Network Packet Mirroring Network Packet Mirroring When select on then you can capture the phone s packet use noteboo...

Page 31: ...able 802 1 x Identity You can setting the 802 1 x Identity here MD5 Password You can setting the MD5 Password here CA Certificates You can upload the CA Certificates here LLDP ITEM DECSRIPTIO LLDP Enable Disable the LLDP feature LLDP Packet Interval You can setting the LLDP packet Interval here Default is 60s Motorola ...

Page 32: ... Paging Setting NOTE This feature priority is followed the serial number In other words paging 1 is the highest priority Paging1 Enable Disable Paging feature Group IP and Port Group IP and Port with Paging Motorola ...

Page 33: ...ccount 5 1Basic Choose one Account you will find the following parameters ITEM DECSRIPTIO Account Select the Account Number what you want to set Enable You can choose on off to enable disable the line Motorola ...

Page 34: ... registration provided by administrator Secondary server When the main server can t work it also can register in this secondary server Outbound Proxy Server Put into the address with the outbound proxy server Secondary Outbound Proxy Server When the main out bound server can t work it also can use this secondary server Poling Interval Time Of Registration Poling Interval Time Of Registration defau...

Page 35: ...5 2 Advanced Motorola ...

Page 36: ...Motorola ...

Page 37: ...ow events Enable Disable Allow events Registered NAT Enable Disable Registered to NAT Keep alive Type Default is UDP or you can change to Options or Notify or disable it Keep alive Interval Default is 30 second User user phone There will be a sign user phone in the invite packet of the SIP message Conference Way Default is conference on phone You can change on server Network based conference URI S...

Page 38: ...us changes on the phone Paging You can use multicast paging to quickly and easily forward time sensitive announcements out to people within the multicast group Call Park You can use call park feature to place a call on hold and then retrieve the call from another phone in the system for example a phone in another office or conference room Intercom You can press the configured intercom key to autom...

Page 39: ...e NOTE IF THE PHONE WITHOUT THE KEY YOU CAN IGNORE IT 6 4 Soft Key Soft Keys Soft key is the key with below display in the LCD You can change it for your mind to the other features in many all kinds of status As below example when you dialing with someone the LCD display soft key is Send Del Empty End Empty means nothing in it Motorola ...

Page 40: ...e looks like English French etc Backlight The LCD backlight default is 60s Ring type The incoming call s ring default has ring1 8 Upload ring tone Please upload a ring tone with G 711A wav audio coding maximum is 10 rings and the total size must be less than 150KB Motorola ...

Page 41: ...7 2 Features Motorola ...

Page 42: ...de Call Waiting This call feature allows your phone to accept other incoming calls during the conversation Call Waiting Tone Set tone for prompting a new call during a call Auto Redial Enable or disable auto redial feature Auto Redial Interval 1 300s Setting the auto redial interval Auto Redial Times Setting the auto redial times Motorola ...

Page 43: ...Light Setting the status light to Show altering calls and casing LED or Only show altering calls or disable Booking Voice mail Enable or disable Booking Voice mail Play Voice mail tone Enable or disable Play Voice mail tone Display missed Calls Enable or disable Display missed Calls DND Soft key Enable or disable DND Soft key Play Hangup Tone Enable or disable Play Hangup Tone Transfer Code Enable...

Page 44: ...ver transaction stops resending responses SIP Session Timer seconds T2 T2 use with T1 SIP Session Timer seconds T4 T4 represents the possible information transmission time between the client and server side transaction on the network The default value of T4 is 5 seconds Affiliated Port Enable or disable register Affiliated port Headset Mode Headset Mode default is Normal or you can select Seat Mod...

Page 45: ...pdate Interval The update interval with SNTP Day Light Saving Time Enable disable the DST for the phone Time Format You can use 24 hour time format or 12 hour time format Date Format You can choose the appropriate time format Time Zone GMT You can select different time zone for the phone Manual Setting Setting time manually 7 4 Keyboard Lock Motorola ...

Page 46: ...the call will be transfer to others Ring Frequency The ring frequency with the VOIP Call Forward 7 6 Remote Control List IP address of PC who can remote control this device 7 7 Action URL It allows IP phone to interact with web server applications by sending an HTTP or HTTPS get request You can specify a URL that triggers a get request when a specified event occurs Action URL can only be triggered...

Page 47: ...7 8 Audio ITEM DECSRIPTIO Motorola ...

Page 48: ...tion keys to highlight the desired one in the Enabled Disable Codes list and press the to move to the other list Jitter Buffer Min Delay The min delay range setting default is 60 Max Delay The max delay range setting default is 150 Play Load Length The play load length setting default is 30ms High Rate Of G723 1 Enable Disable High Rate of G723 1 feature VAD Enable Disable VAD feature Echo Suppres...

Page 49: ...7 10 Dial Plan If you want to setup a dial plan you can click Dial Plan Motorola ...

Page 50: ...is 5 Dial Rule Select the Add Rule button to add dial rule pls see as below detail ITEM DECSRIPTIO ID Dial Plan ID IP The ip of a phone which you want to call Description Description with this dial rule Port Setting the Port with this dial rule default is 5060 Prefix The number which you need to press actually if you want to call the phone Called Insert Number There have two option Enable or Disab...

Page 51: ...you want to insert Called Delete Number There have two option Enable or Disable NOTES If you want to know more detail about Dial Rule pls find it in the official website to download the specific document 7 11 BLF Setting Create the BLF groups and members of group Motorola ...

Page 52: ...one book including Group Contact LDAP and Ban list please review the following for more details 8 1 Contact You can add edit and delete contact in a phone book on this web page The phonebook can storage 1000 contacts entry Motorola ...

Page 53: ...te an existed Contact by click if you want to delete all Contacts you just ought to click Delete All Contact You can edit or move this contact to Ban List after you select You can download and save this contact to PC after you select 8 2 Group You can add edit and delete group in a phone book on this web page Motorola ...

Page 54: ...NOTES If you want to know more detail about LDAP pls find it in the office website to download the specific document As below figure is an example e g LDAP Name Filter sn s LDAP Number Filter telephoneNumber s Server Address 192 168 0 65 BASE DC ldap DC Motorola DC com User Name bb ldap Motorola com Pass Word Motorola_2012 LDAP Name Attributes 1 sn LDAP Name Attributes 2 cn LDAP Number Attributes ...

Page 55: ...8 4 Blacklist You can add edit and delete contact in a Ban List on this web page Motorola ...

Page 56: ... List by click You can delete an existed Ban List by click if you want to delete all Ban List you just ought to click Delete All Ban List You can edit or move this contact to Contact after you select 8 5 Phone Call Info You can remote or local control the IP phone to make a call by WEB Motorola ...

Page 57: ...le which you need to upgrade from HTTP Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration You can used upload download to upload download the configure file of the phone XML Phone Book Used for uploading downloading the XML phonebook of the phone Vcard Downloading all contacts in the Vcard mode but upload only suppo...

Page 58: ...ame Downloading from FTP server Username Providing by FTP server Password Providing by FTP server Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating backup to update backup the configure file of the phone Phone Book Used for updating backup to update backup the phonebook of the phone EXT Module Use...

Page 59: ...onfigure file of the phone Phone Book Used for updating backup the phonebook of the phone EXT Module Used for updating backup the expansion of the phone NOTES The mode doesn t support this feature NOTES It s not necessary to input filename when doing backup Configuration Phone Book EXT Module 9 4 Auto Provisioning When you open this auto provision feature the phone will do auto provision after it ...

Page 60: ...uest to the server is to obtain a support URL for upgrade PNP Interval minutes Setting the PNP interval Auto Provision You can enable disable auto provision by select on off Protocol Used for auto provision it includes TFTP HTTP FTP Software Server URL The server address of the auto provision Motorola ...

Page 61: ...d configuration on the server during the phone power on Wait Time 1 100s The time when configuration interface of zero sp touch will show up when power on Disable the phone while booting checking Enable Disable the booting checking feature Auto Provision Frequency Used for setting the time interval for auto provision Auto Provision Time Used for the specific time for auto provision Auto Provision ...

Page 62: ... Settings You can load the phone to the factory default setting in default setting option Press the Reset to Factory Setting option the phone will load to factory default setting on next reboot 9 7 Reboot You can use reboot option to reboot the phone Motorola ...

Page 63: ...r user WEB password management Select your type If you login as an administrator you can modify both the user s and admin s passwords 10 2 Trusted Certificates 10 3 IP Strategy You can use IP Strategy feature to make a list which can be set to only allow the Motorola ...

Page 64: ...feature It means you just allow come from this IP address meeting 11 WEB Other Settings or Information Appendix 11 1 Logout Logout the IP Phone web management 11 2 Note Tips In the right middle of the website page there is a Note tips in every function page Hope it can help you to know something about that Motorola ...

Page 65: ...Motorola ...

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