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Troubleshooting & Support
How do I update my S5 Connect?
You may check for updates via the app from the Support page. To do so, open the app and select the Support button.
Next, select the “Check for Updates” button. If an update is available, you will be taken to either the App Store or Google
Play to download the update. Any firmware updates for the S5 Connect will be applied automatically over-the-air the next
time the app and the S5 Connect are paired.
I want to play a course that has been updated recently or is not listed. Can this be remedied? If so, how?
Courses may undergo renovations from time to time. More rarely, you may come across a course that is yet to be
mapped by iGolf. Please submit requests for mapping updates or new course mapping to iGolf’s courst mapping team at
[email protected]. Requests are usually processed within 7 – 14 days of submission.
My S5 Connect occasionally displays inaccurate distances. Why?
Recent renovations to a course will require that the mapping be updated. See the previous answer for details on submitting
requests for mapping updates.
How do I manually advance holes?
As the Motocaddy app and S5 Connect will advance holes automatically as you navigate the course, so the need to
manually advance holes is rare. In such rare instances (i.e. a shotgun start in a tournament), there are 2 ways to manually
advance holes:
- On the S5 Connect, press the right button to advance to the next hole, or press the left button to return to the previous
hole.
- On the Motocaddy app, the Map View and Power Save pages include manual advance buttons in the corners of the
footer. The button on the right advances to the next hole, the button on the left returns to the previous hole.
How many courses are available?
As the #1 Golf GPS database, iGolf provides access to tens of thousands of courses across the globe, including over
36,000 courses in North America (the United States, Canada, Mexico, Puerto Rico), Australia, New Zealand, the United
Arab Emirates, Europe (the United Kingdom, Ireland, Sweden, France, Italy, Spain, Portugal, Germany, Austria, Belgium,
Switzerland, the Netherlands, Finland, Denmark, Norway, and many others), South Africa, and throughout Asia.
