Page 7
system if the winch is not carefully cleaned and dried after
each use.
DO NOT POWER WASH THE WINCH.
5. To protect the winch from corrosion and the elements,
periodically coat exposed metal parts and components with
a light oil. When disassembly and cleaning are performed,
gearing should be re-lubricated with a quality gear grease
and lubricant.
** Failure to perform simple maintenance items can lead to
premature failure and/or repairs. Even though the winch is
under warranty, this warranty can be voided if proper care and
maintenance is not done. For helpful tips, please visit our
technical support area at
Synthetic Cable Care
1.
Use the sliding 5’ abrasion guard on points of tension
during pulls. For example, if the rope needs to go around
a tree, put the guard between the rope and the surface of
the tree.
2. Use the abrasion guard when running over sharp objects
like rocks or trees. Try to avoid these objects as much as
possible.
3. Hawse fairleads are required for use with synthetic ropes.
If the hawse fairlead gets a ding in it that causes a sharp
point, gently sand the hawse smooth again.
IV.
WARRANTY INFORMATION
Midnight Series winches have been carefully designed to
provide exceptional performance and durability. If, in the
rare event of a failure of any kind, please observe the
following guidelines for warranty and replacement.
1.
Please call us first at 866.527.7637.
It is most helpful if
you have your invoice/order number as proof of purchase
as the warranty may not be honored without it.
2.
CONTACTOR/SOLENOID PROCESS:
If you believe your
contactor is defective, we may ask you to send it in for
evaluation. This is to protect a strong warranty process as
we have discovered many fraudulent claims in the past.
The contactor will be quickly evaluated for care and a new
one sent back if the original is defective. In addition, we
may have you speak to our technician directly as “fixes”
can often be made over the phone.
3.
WINCH PROCESS:
If you believe your contactor is
defective, we may ask you to send it in for evaluation. We
may also ask you to send in digital pictures of the area in
questions. Your winch will then be quickly evaluated for
care and usage. We may ask you talk to our technician
directly about how the winch was used as well.
4.
SYNTHETIC ROPE PROCESS:
We will ask you to send
the cable in for evaluation. To maintain warranty, you
must:
a. use the abrasion guard at points of tension like
rocks or trees
b. avoid running it over sharp objects
c. use only a hawse fairlead; use of a roller fairlead
can significantly damage the rope and WILL void
the winch and rope warranty
