5
Descaling
IMPORTANT: As this kettle is fitted with
a concealed element it must be descaled
regularly. The frequency of descaling
depends on usage and the hardness of the
water in your area.
Excessive scale can cause the kettle to
switch off before boiling and may damage
the element invalidating the warranty.
It is essential that regular descaling
takes place.
Remove hard scale using a proprietary
descaling product suitable for stainless
steel kettles.
We recommend Oust Descaler for
stainless steel kettles (please follow the
instructions carefully) which may be
purchased from our Helpline or from your
local retailer.
Alternatively use citric acid crystals
(available from most pharmacies) as
follows.
1
Fill the kettle
3/
4
full, boil, then unplug the
kettle (remove the cordless kettle from
the base unit) and stand it in an empty
sink or bowl.
2
Add 50gm of citric acid crystals to the
water gradually, then leave the kettle to
stand. Do not use a more concentrated
solution.
3
As soon as the effervescence subsides,
empty the kettle and rinse it thoroughly
with cold water.
4
Wipe the outside of the kettle thoroughly
with a damp cloth to remove all traces of
acid which may damage the finish.
IMPORTANT: Ensure that the electrical
connections are completely dry before
using the kettle.
Cleaning
WARNING: Always disconnect the
plug from the mains and allow the
kettle to cool before cleaning.
Wipe the outside with a damp cloth.
IMPORTANT: Do not use abrasive
cleaners on the outside of the kettle which
may scratch the surface.
Helpline
If you have any difficulty with your
appliance, do not hesitate to call us. We’re
more likely to be able to help than the store
from where you bought it.
Please have the following information
ready to enable our staff to deal with your
query quickly:
• Name of the product
• Model number as shown on the
underside of the appliance.
• Serial number as shown on underside of
the appliance.
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