Your two year guarantee
It is important to retain the retailers
receipt as proof of purchase. Staple your
receipt to this back cover for future
reference.
Please quote the following information
if the product develops a fault. These
numbers can be found on the rating plate
and base of the product.
Model no.
Serial no.
All Morphy Richards products are
individually tested before leaving the
factory. In the unlikely event of any
appliance proving to be faulty within 28
days of purchase it should be returned to
the place of purchase for it to be replaced.
If the fault develops after 28 days and
within 24 months of original purchase, you
should contact the Helpline number quoting
Model number and Serial number on the
product, or write to Morphy Richards at the
address shown. You will be asked to return
the product (in secure, adequate packaging)
to the address below along with a copy of
proof of purchase.
Subject to the exclusions set out below
(see Exclusions) the faulty appliance will
then be repaired or replaced and
dispatched usually within 7 working days of
receipt.
If for any reason this item is replaced
during the 2 year guarantee period, the
guarantee on the new item will be
calculated from original purchase date.
Therefore it is vital to retain your original till
receipt or invoice to indicate the date of
initial purchase.
To qualify for the 2 year guarantee the
appliance must have been used according
to the manufacturers instructions. For
example kettles should have been regularly
descaled.
EXCLUSIONS
Morphy Richards shall not be liable to
replace or repair the goods under the terms
of the guarantee where:
1
The fault has been caused or is
attributable to accidental use, misuse,
negligent use or used contrary to the
manufacturers recommendations or
where the fault has been caused by
power surges or damage caused in
transit.
2
The appliance has been used on a
voltage supply other than that stamped
on the products.
3
Repairs have been attempted by
persons other than our service staff (or
authorised dealer).
4
Where the appliance has been used for
hire purposes or non domestic use.
5
Morphy Richards are not liable to carry
out any type of servicing work, under
the guarantee.
6
Plastic filters for all Morphy Richards
kettles and coffee makers are not
covered by the guarantee.
This guarantee does not confer any
rights other than those expressly set
out above and does not cover any
claims for consequential loss or
damage. This guarantee is offered as
an additional benefit and does not
affect your statutory rights as a
consumer.
•
This guarantee is valid in the UK and
Ireland only.
Morphy Richards products are intended
for household use only.
Morphy Richards has a policy of
continuous improvement in product
quality and design. The company,
therefore reserves the right to change the
specification of its models at any time.
The After Sales Division
Registered address
Morphy Richards Ltd, Mexborough
South Yorkshire, England, S64 8AJ
Helpline
(office hours)
UK
0870 060 2615
Republic of Ireland
1800 409119
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