Troubleshooting
Observation
Potential cause / solution
Oven will not
start
Plug not fully inserted into the mains socket or
not switched on
Door is open
Incorrect operation
Do you have a power cut?
Arcing or
sparking
Unsuitable materials used when using
microwave function.
Oven is operated when empty
Spilled food remains in oven cavity
Unevenly
cooked food
Unsuitable materials used when using
microwave.
Food not fully defrosted before cooking
Power setting for cooking time is incorrect
Food was not turned or stirred during cooking
Uneven sized food
Overcooked
food
Power setting for cooking time is incorrect
Cooking period set too long
Undercooked
food
Food not fully defrosted before cooking
Unsuitable materials used when using microwave
Ventilation ports restricted
Power setting for cooking time is incorrect
Incomplete
defrosting
Unsuitable materials used when defrosting
Defrost time too short
Food was not turned or stirred during defrosting
Uneven sized food
Noisy
turntable
Food residue between turntable roller and base
of cavity
Glass turntable not correctly positioned on roller
Oven light
does not
illuminate
Bulb has burnt out
Start button not been pressed
ISSUE 1
29/09
/2021
28