10
11
CARE & CLEANING
TROUBLE SHOOTING
PROBLEM
POSSIBLE CAUSES
SOLUTION
Lid is difficult to close Sealing ring not properly Reposition the sealing ring correctly.
installed.
Floating valve stuck in upwards Push down the floating valve so that it
position. does not block the locking pin.
Difficult to open Pressure trapped inside the Use the steam release handle to reduce
the lid appliance. the pressure inside the appliance. Open
the lid after the pressure has completely
released.
Floating valve stuck in upwards Push down the floating valve lightly.
position.
Steam escapes from Sealing ring not installed. Install the sealing ring.
the side of the lid Sealing ring damaged. Replace the sealing ring.
Foreign objects stuck to the Clean the sealing ring.
sealing ring.
Lid not closed properly. Open and close the lid again.
Steam leaks from Food debris stuck on the floating Clean the floating valve silicone seal.
floating valve valve silicone seal.
Floating valve silicone seal worn Replace the floating valve silicone seal.
out
Float valve unable to Food or water below the Add more water or ingredients.
rise minimum level.
Floating valve obstructed by the Close the lid completely (see ”cooking
lid locking pin. preparation” section).
Steam escapes from Steam release handle not locked Turn the release handle to the sealing
floating valve in sealing position. position.
continuously
Pressure control fail. Contact support online.
Heating element Lid not closed properly. Open then close the lid again.
does not heat up
Heating element failure. Contact support online.
during operation
Circuit failure. Contact support online.
Display flashes “Lid” Lid is not locked at the correct Close lid for pressure cooking or open the
position for the selected program. lid for sautéing
Rice half cooked or Too little water. Adjust rice to water ratio according to too
hard recipe.
Cover opened too early. Leave cover on for 5 more minutes after
cooking completes.
Rice too soft Too much water. Adjust rice to water ratio according to
recipe.
•
Disconnect the power cord from the power supply and allow the appliance to cool down completely.
•
Discard any water remnants from the dew collector after every use.
•
Wipe the appliance body and the lid using a damp cloth.
•
Wash all removable parts including the inner pot with a soft sponge and neutral detergent, then rinse
under running water.
•
Do not place the inner pot in the dishwashing machine.
•
To clean the lid fully, perform the following steps:
– Detach the sealing ring from the lid and wash thoroughly.
– Detach the pressure control valve from the lid and wash it thoroughly.
– Wash the lid thoroughly, especially the valve with the blocking system and the pressure control
valve opening.
– Dry all parts thoroughly and reassemble back to their proper places.
•
After appliance has cooled down completely, wipe the heating element surface with a soft and slightly
damp cloth. Do not allow water to seep inside the appliance body.
•
Do not immerse the appliance body, power cord and power plug in water or any other liquids.
•
Wipe the appliance body with a damp cloth and then wipe dry. Do not use abrasive detergents for
washing the unit and accessories.
STORAGE
•
Unplug the unit and clean it.
•
Keep the unit away from children in a dry cool place.
