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Before cleaning, remove the plug from the socket and allow the iron to cool down.
1.  Pour any remaining water out of the Water Tank, set the Steam Control Dial to 

“O” and set the Iron on its Heel Rest.

2.  Wipe off the Soleplate with a damp cloth and a non-abrasive (liquid) cleaner.
3.  If there are fibers adhered to the Soleplate, use a damp cloth with vinegar to 

wipe off the Soleplate.

4.  NEVER use strong acid or alkali in order to avoid damaging the Soleplate.
5.  If scale build-up blocks the Steam Vents, remove the build-up with a toothpick; 

do NOT damage the surface of the Soleplate.

Before calling our Customer Service for information on returns or refunds, try to fix 
any of the below problems by using this chart:

Problem

Possible Reasons

Solution

Not enough 

heat or too hot

The Thermostat Dial is not 
set correctly; the Iron is not 
plugged in

Set the Thermostat Dial cor-
rectly; check to see that the 
Iron is plugged in

No steam or  

leakage

The Thermostat Dial has been 
set to “MIN”

Set the Thermostat Dial to the 
correct position

No Burst of 

Steam or no 

vertical steam

The (vertical) Burst of Steam 
function has been used too 
often within a short period of 
time; the Iron is not hot enough

Continue ironing in the 
horizontal position and wait 
awhile before using the (verti-
cal) Burst of Steam Function 
again

Leaking water 

from Soleplate

The Thermostat Dial has been 
set out of steam range

Set the Thermostat Dial to the 
correct position

The Iron is not hot enough

Wait until the Power Indica-
tor Light has gone off before 
opening the Steam Vents

There is too much water in the 
Water Tank

Pour out the additional water 
until the water line is below 
the “Max” line

Little steam

The Steam Dial is not set to 
the proper position

Set the Steam Dial to the 
proper position

The Steam Vents are blocked

Clean the Steam Vents with 
the “self-cleaning function” or 
by using toothpicks

Not enough water in the Water 
Tank

Add water to the Water Tank 
(up to the “Max” line)

No spraying

Not enough air pressure inside

Press the Spray Nozzle by 
hand and push the “Spray” 
button several times

Little or no water in the Water 
Tank

Add water to the Water Tank 
(up to the “Max” line)

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Cleaning & Maintenance

Troubleshooting

Anti-Drip:
There is an

 

assembly inside the iron which closes the steam vents when the 

temperature of the iron’s Soleplate becomes very low, preventing water leakage.

Auto Shut-Off:
The auto shut-off feature trips after the iron has been left in the upright position 
for approximately 15 minutes, or if it has been unused for 30 seconds in the  
horizontal position. The Auto Shut-Off Indicator Light will begin to flash to indi-
cate that the Auto Shut-Off feature has been tripped. As soon as you move the 
iron, the device turns on and the iron will begin to work immediately.

Self-Cleaning:
Use the self-cleaning function once every 2 weeks when using the iron regularly. 
If the water in your area is very hard, the self-cleaning function should be used 
more frequently.
1.  Make sure the iron is unplugged and set the Steam Control button to “O”.
2.  Fill the Water Tank to the “MAX” position. Do NOT put vinegar or other  

descaling agents in the Water Tank. Set the Temperature Dial to “MAX”  
and plug the power cord into the electrical outlet.

4.  Once the Power Indicator Light goes off, unplug from the outlet, hold the iron 

over the sink and press and hold the Self-Cleaning button and gently shake 
the iron back and forth. As steam and water is forced out of the iron, impurities 
and flakes (if any) will be flushed out. Release the Self-Cleaning button when 
all of the water in the Water Tank has been drained out of the iron.

5.  Repeat the self-cleaning process if there are still a lot of impurities in the iron.
6.  When finished, plug the iron back into the wall outlet and allow the iron to heat 

up so that the Soleplate will dry. Once the iron has reached the set ironing 
temperature and the Power Indicator Light goes off, unplug the iron and gently 
move it over a piece of cloth to remove any water stains that may have formed 
on the Soleplate.

7.  Allow the iron to cool down before storing it.

How to Use 

(cont’d)

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