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Wards.com      

Troubleshooting

Problem

Possible Cause

Remedy

Unit makes a bubbling 
sound.

Refrigerant is passing 
through the cooling coils.

This is normal operation. 

Unit makes a clunking 
sound.

The unit is not level.

Adjust the leveling legs.

Beverages are not 
cold.

Thermostat is set at too 
high of a temperature.

Proper amount of airflow 
is not maintained.

Door is not fully sealed.

Adjust the temperature to 
a colder setting.

Allow 1/2 inch of space 
between items and inside 
walls. 

Make sure door is shut 
properly and that gaskets 
are tight and clean.

Beverages are frozen.

Thermostat is set at too 
cold of a temperature.

Adjust the temperature to 
a warmer setting.

Ice buildup on interior 
walls.

Thermostat may be 
faulty.

If lowering the temperature 
does not fix the problem, 
call for customer service.

Cleaning and Maintenance

WARNING: To avoid electrical shock, always unplug unit before cleaning. Failure 
to follow this instruction can result in death or injury.
NOTE: Any time the unit is unplugged, the temperature will default to the factory 

setting. Reset your desired temperature setting.

Cleaning

General:
•  Prepare a cleaning solution of 3-4 tablespoons of baking soda mixed with warm 

water. 

•  Using a soft cloth or sponge, dampened with the cleaning solution, wipe down 

interior and exterior of unit. 

•  Rinse with clean, warm water and dry with a soft cloth.

•  Never use an abrasive cleanser or pad as this could damage the finish. 
NOTE: Removable racks and shelves should only be handwashed.

Gaskets:
•  Clean door gaskets every three months according to the general instructions 

shown above.

•  Apply a thin layer of petroleum jelly to the hinge side of the gasket to keep the 

gasket pliable and to ensure a good seal.

Defrosting:
The Beverage and Wine Center is designed with a manual defrost system. The unit 

will defrost when it is unplugged. Water is automatically channeled to the drip tray 

on the back of the unit. Heat transfer from the compressor will evaporate the water 

when the unit is running. 

Installation 

(cont’d)

Shelving

The glass shelves and wire rack are removable for you to create a configuration 
that best suits your beverage needs.
To remove a shelf, gently tip the shelf up and pull out of the unit. Slide back in the 

desired position.

Cleaning and Maintenance 

(cont’d)

Power Interruption

Remove the power cord from the electrical outlet when a power outage occurs. 
Replace the plug to the AC outlet when power is restored. The temperature will 

default to the factory setting. Reset your desired temperature setting.

Long Term Care and Moving

When the Beverage and Wine Center will not be used for an extended period of 

time, remove contents, unplug unit and clean according to general cleaning instruc-

tions. Prop the door open to allow air circulation.
Only move the unit when it is vertical. Moving the unit in a horizontal position can 

cause damage to the refrigerant and compressor.

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