Cleaning and Care
Troubleshooting
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Wards.com
1. Turn off the microwave and unplug the power cord from the wall before
cleaning.
2. Keep the inside of the microwave clean. When food splatters or spilled liquids
adhere to the microwave walls, wipe with a damp cloth. Mild detergents may
be used if the microwave gets very dirty. Avoid using spray or other harsh
cleaners. They may stain, streak or dull the door surface.
3. The outside of the microwave should be cleaned with a damp cloth. To prevent
damage to the operating parts inside the microwave, water should not be
allowed to seep into the ventilation openings.
4. Wipe the window on both sides with a damp cloth to remove any spills or
splatters.
5. Do NOT allow the control panel to become wet. Clean with a soft, damp cloth.
When cleaning the panel, leave the microwave door open to prevent it from
accidentally turning on.
6. If steam accumulates inside or around the outside of the door, wipe with a soft
cloth. This may occur when the microwave is operated under high humidity.
This is normal.
7. It may be necessary to remove the glass tray for cleaning. Wash the tray in
warm, soapy water or in a dishwasher. The roller ring and microwave floor
should be cleaned regularly to avoid excessive noise. Wipe the bottom surface
of the microwave with a mild detergent.
8. The roller ring may be washed in mild, soapy water or in a dishwasher. When
removing the roller ring, be sure to replace it in the proper position.
9. Remove odors from your microwave by combining a cup of water with the
juice and skin of one lemon in a microwaveable bowl. Microwave for 5 minutes.
Wipe thoroughly and dry with a soft cloth.
10. The microwave should be cleaned regularly and any food deposits should be
removed. Failure to maintain the microwave in a clean condition could lead
to deterioration of surfaces that could adversely affect the life of the unit and
could possibly result in a hazardous situation.
11. Please do not dispose of this appliance in a regular garbage receptacle.
Please check to see where you can dispose of such appliances.
12. When it becomes necessary to change the oven light, consult a technician to
have it replaced.
Check your problem by using the chart below and try the solutions for each
problem. If the microwave oven still does not work properly, contact a qualified
service technician for service.
TROUBLE
POSSIBLE CAUSE
POSSIBLE REMEDY
Oven will not start a. Electrical cord for oven is
not plugged in
b. Door is open
c. Wrong operation is set
a. Plug into the outlet
b. Close the door and try
again
c. Check instructions
Arcing or
sparking
a. Materials to be avoided in
the oven were used
b. The oven is operated while
empty
c. Spilled food remains in the
cavity
a. Use microwave-safe
cookware only
b. Do not operate with the
oven empty
c. Clean cavity with a damp
towel
Unevenly cooked
foods
a. Materials to be avoided in
the microwave oven were
used
b. Food is not defrosted
completely
c. Cooking time, power level
is not suitable
d. Food is not turned or
stirred
a. Use microwave-safe
cookware only
b. Completely defrost food
c. Use correct cooking time,
power level
d. Turn or stir food
Overcooked
foods
Cooking time, power level is
not suitable
Use correct cooking time,
power level
Undercooked
foods
a. Materials to be avoided in
the microwave oven were
used
b. Food is not defrosted
completely
c. Oven ventilation ports are
restricted
d. Cooking time, power level
is not suitable
a. Use microwave-safe
cookware only
b. Completely defrost food
c. Check to see that oven
ventilation ports are not
restricted
d. Use correct cooking time,
power level
Improper
defrosting
a. Materials to be avoided
in microwave oven were
used
b. Cooking time, power level
is not suitable
c. Food is not turned or
stirred
a. Use microwave-safe
cookware only
b. Use correct cooking time,
power level
c. Turn or stir food
