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SPECIFICATIONS TABLES
Product Model No.
Maximum
Coverage Amount
Warranty Period
for Product
Warranty Period
for Connected
Equipment Damage
MPC 100M
$50,000.00 US
5 Years
5 Years
MPC 100MC
$50,000.00 US
5 Years
5 Years
MPC 300MC
$75,000.00 US
5 Years
5 Years
Monster Power
Control Gateway
N/A
5 Years
N/A
FORMAL WARRANTY CLAIM
HOW TO MAKE A CLAIM.
In the event damage has occurred
to Products or Connected Equipment, You must follow these
instructions: (1) Call Monster within two (2) months after You
discover a Product Defect (or should have discovered it, if such
Product Defect was obvious); (2) Give a detailed explanation of how
the damage occurred; (3) Obtain a Return Authorization Number;
(4) Upon receipt of a claim form (which may be sent to You after
You filed Your Formal Warranty Claim), fill out the claim form entirely;
(5) Return the Products, shipping prepaid by You (to be refunded
if You are entitled to a remedy under the Scope of this Limited
Warranty), to Monster for verification of damage, along with
a copy of
Your original sales receipts and proof of purchase
(UPC label or packing slip) for such Products, the completed claim
form, and printed Return Authorization Number on the outside of the
return package (the claim form will include instructions for return).
TELEPHONE NUMBERS.
If You bought the Product in the
United States, Latin America (Mexico 011-882-800-8989), or Asia
Pacific (China 400-820-8973), contact Monster, LLC (455 Valley
Drive, Brisbane, CA 94005) at 1 877 800-8989. If You bought the
Product anywhere else, contact Monster Technology International
Ltd., Ballymaley Business Park, Ennis, Co. Clare, Ireland. You can
write or use one of the following telephone numbers: Canada
866-348-4171, Ireland 353 65 68 69 354, Austria 0800296482,
Belgium 0800-79201,Czech Republic 800-142471, Denmark
8088-2128, Finland 800-112768, France 0800-918201, Germany
0800-1819388, Greece 00800-353-12008, Italy 800-871-479,
Netherlands 0800-0228919, Norway 800-10906, Russia
810-800-20051353, Spain 900-982-909, Sweden 020-792650,
Switzerland 0800834659, United Kingdom 0800-0569520.
FURTHER PROCEEDINGS.
Monster will determine whether
a Product Defect existed and the damage to the Connected
Equipment was caused by the Product. You must allow Monster
access to the premises and site where the damage occurred
and all equipment and property related thereto for Monster
inspection by its employees or authorized representatives.
Monster may, at its discretion, direct You to obtain a repair estimate
at a service center or, to send the Connected Equipment to Monster
for repair. If a repair estimate is required, You will be instructed
on how to properly submit the estimate and the resulting invoice
to Monster for payment. Any fees for repairs may be negotiated
by Monster.
TIMING.
If You bring a Formal Warranty Claim and fully comply
with all terms and conditions of this Limited Warranty, Monster will
use its best efforts to provide You with a remedy within thirty (30)
days after receipt of Your Formal Warranty Claim (if You reside in the
United States - forty-five (45) days if You reside elsewhere), unless
obstacles outside Monster’s control delay the process.
©2003–2012 Monster, LLC
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