Troubleshooting
Following are some common problems and common solutions.
Problem:
The light will not turn on.
Solutions:
•
Check to ensure the power cord is connected to a power outlet.
•
Check to ensure that the connected outlet has available power.
•
Check to ensure the power switch is in the ON position.
•
Check to see if the fuse has blown, replace as necessary.
Problem:
The light will not execute DMX instructions.
Solutions:
•
Check to ensure that the light is connected to the controller via a DMX cable.
•
Check to ensure that the DMX chain is properly terminated.
•
Check to ensure that the DMX cable is good, swap out a known good cable to
test.
•
Check to ensure the light is in DMX mode (A001).
•
Check to ensure the DMX controller is operating properly.
If you experience other problems with this light and cannot solve them on your own,
please contact Monoprice Technical Support for assistance.
Monoprice is pleased to provide free, live, online technical support to assist you with
any questions you may have about installation, setup, troubleshooting or product
recommendations. If you ever need assistance with your new product, please come
online to talk to one of our friendly and knowledgeable Tech Support Associates.
Technical support is available through the online chat button on our website
(www.monoprice.com) during regular business hours, 7 days a week. You can also get
assistance through email by sending a message to
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Summary of Contents for PAR-64
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