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11 

TROUBLESHOOTING 

Q1:  The Power indicator light is off. 
A1:  Check that the power cable is fully inserted into the AC power 

adapter and that the DC barrel connector is fully inserted into the 
DC jack on the monitor. Verify that the power outlet is live by 
plugging in a different device, such as a lamp. 

 
Q2:  The image is blurry, overly large, overly small, etc. 
A2:  Enter the OSD menu system and set the Image Setting option to 

Auto Image Adjust. 

 
Q3:  The image is too dark. 
A3:  Enter the OSD menu system and adjust the Brightness and Contrast 

values. 

 
Q4:  The monitor is overheating. 
A4:  Ensure that there is at least 2" of space around the monitor, that the 

ventilation slots are not blocked, and that the monitor is not in an 
enclosed space. 

 
Q5:  There are dark and light spots visible on the monitor while it is 

powering on. 

A5:  This is a normal condition caused by the LED backlight illuminating 

unevenly due to temperature variations. The LED backlight 
illuminates normally after about 20 minutes of operation. 

 

 

Summary of Contents for Dark Matter 40778

Page 1: ......

Page 2: ...USTOMER SERVICE 6 PACKAGE CONTENTS 6 PRODUCT OVERVIEW 7 Connections 7 Controls and Indicators 8 INSTALLING THE STAND 9 REMOVING THE STAND 10 TROUBLESHOOTING 11 TECHNICAL SUPPORT 12 SPECIFICATIONS 13 R...

Page 3: ...with wet hands Do not place the monitor on an unstable surface where it could fall and cause either personal injury or damage to the monitor and or other equipment Do not subject the product to extrem...

Page 4: ...resent a tripping hazard Never unplug the unit by pulling on the power cord Always grasp the connector head or adapter body Clean using a soft dry cloth only Do not use chemical cleaners solvents or d...

Page 5: ...ile AMD FreeSync technology ensures a smooth tear free experience during intense fast action gameplay VESA DisplayHDR 400 certification satisfies the display industry s standard for true 8 bit image q...

Page 6: ...gh the Live Chat link on our website www monoprice com or via email at support monoprice com Check the website for support times and links PACKAGE CONTENTS Please take an inventory of the package cont...

Page 7: ...included AC power adapter USB SERVICE USB port for servicing at the factory HDMI1 HDMI version 2 0 input connector HDMI2 HDMI version 1 4 input connector DP DisplayPort version 1 2 input connector EAR...

Page 8: ...splayed push the Rocker up to access the input select menu If the OSD menu is displayed push the Rocker up to move the highlight up If editing a value in the OSD menu push the rocker up to increase th...

Page 9: ...cycle through the seven video equalization presets Standard User Movie Photo RTS FPS1 FPS2 If the OSD menu is displayed push the Rocker left to enter the highlight submenu or edit the highlighted opti...

Page 10: ...l on a table or on the floor then place the monitor face down on the blanket towel 2 Push the slider 1 situated between the monitor housing and the stand stem 3 Lift the rear 2 of the stand assembly t...

Page 11: ...Image Setting option to Auto Image Adjust Q3 The image is too dark A3 Enter the OSD menu system and adjust the Brightness and Contrast values Q4 The monitor is overheating A4 Ensure that there is at l...

Page 12: ...ased to provide free live online technical support to assist you with any questions you may have about installation setup troubleshooting or product recommendations If you ever need assistance with yo...

Page 13: ...0 Color Depth 8 bit Maximum Colors More than 16 7 million High Dynamic Range HDR Support Yes Blue Light Filtering Support Yes Flicker free Support Yes Refresh Rate 240Hz Response Rate 1ms overdriven A...

Page 14: ...15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference...

Page 15: ...a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try...

Page 16: ...mark of Advanced Micro Devices Inc in the United States and or other jurisdictions VESA DisplayPort and the DisplayPort logo are registered trademarks of the Video Electronics Standards Association Di...

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