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Warranty Information
615808 User Guide
®
Warranty Information
You are entitled to the manufacturer’s limited expressed
warranty, if any, that accompanies the product . Monoprice .
com makes no additional or independent warranty . All other
warranties, expressed or implied, including the warranties
of merchantability and fitness for a particular purpose are
disclaimed .
Monoprice .com shall under no circumstances be liable for
special, incidental, or consequential damages including loss
of profit, even if it has been advised of the possibility of such
damages; the maximum liability for all direct damages, if any,
arising out of any action shall be limited to an amount not to
exceed the purchase price of the product .
Warranty Period
Limited 1 Year Warranty (Parts and Labor) . Monoprice
guarantees this product to be free from defects in material
and workmanship . Please visit www .monoprice .com for full
warranty support and details .
Limited Manufacturer’s Warranty
(a) Monoprice .com warrants that it has good title to
the hardware Products it sells, and that it has proper
authority to license the software products it distributes .
(b) Monoprice .com does not warrant the performance
or integrity of any Product, but merely passes through
to the Customer whatever end-user warranty the
manufacturers or software publishers provide with their
respective Products .
(c) YEAR 2001 DISCLAIMER . MONOPRICE .COM
ENCOURAGES ITS SUPPLIERS TO MAKE THEIR
PRODUCTS AND SERVICES YEAR 2001 COMPLIANT .
HOWEVER, MONOPRICE .COM CANNOT AND
DOES NOT REPRESENT OR WARRANT THAT ANY
PRODUCT IT ADVERTISES OR SELLS IS FREE FROM
DATE RELATED ERRORS RESULTING FROM THE
TURN OF THE CENTURY (THE YEAR 2001) . ANY
INFORMATION PROVIDED ON PRODUCTS HAS
BEEN FURNISHED BY THE MANUFACTURER AND
IS PROVIDED TO END USERS “AS IS .” STATEMENTS
MADE TO YOU IN THE COURSE OF ANY PRIOR,
CURRENT, OR FUTURE SALE ARE SUBJECT TO
THE YEAR 2001 INFORMATION AND READINESS
DISCLOSURE ACT . IN THE CASE OF A DISPUTE,
THIS ACT MAY REDUCE YOUR LEGAL RIGHTS
REGARDING THE USE OF ANY SUCH STATEMENTS,
UNLESS OTHERWISE SPECIFIED BY YOUR
CONTRACT OR TARIFF .
(d) (d) MONOPRICE .COM DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED BY LAW,
INCLUDING MERCHANTABILITY AND USE FOR A
PARTICULAR PURPOSE .
If a product proves to be defective during the covered period,
please contact our technicians via live chat on our website
at
to 7:00PM PST Monday – Friday and 9:00AM – 6:00PM PST
Saturday and Sunday .
Returns
Returns of Products are subject to Monoprice .com’s current
return policies which are set forth here on our website and
on the invoice . These policies may be subject to additional or
lesser return rights adopted by the manufacturer or publisher .
The Terms of Sale represent the complete and final agreement
between the customer and Monoprice .com for the matters
set forth herein and shall be supplemented only by the prices,
quantity, and descriptions set forth in Monoprice .com’s
invoice for the relevant sale . Terms contained in customers’
purchase orders, offers to buy, terms and conditions, and the
like shall have no effect .
For Refunds: All returns for refund must be authorized by
Monoprice .com within 30 days of the delivery date . There
is NO RESTOCKING FEE applied to any returned item(s) .
However, S&H cost is not refundable .
For Replacements: Replacements will be provided for any
defective product within the specified warranty period for
that product . Replacements will be the only recourse for
returns after 30 days from the delivery date have passed .
Monoprice .com will only replace item(s) for the exact same
item(s) during its warranty period . Sorry, we cannot exchange
one item with a different item . The Product ID (PID) must be
the same .
Out of Stock or Discontinued Items: If you return a product
for replacement and it is Out of Stock or Discontinued when
the item is received, you may be contacted by the Monoprice .
com Returns team and offered a suitable replacement or
option for a store credit .
All returns, whether for refund or replacement, require a
Return Merchandise Authorization (RMA) . Products that are
returned without prior RMA and the RMA# clearly printed
on the address label will be refused and sent back to the
sender . Please use the label provided when your RMA is
issued . If you did not receive a copy of the label in your e-mail
confirmation, you can print a copy from the RMA Status
page in the My Account section of the website after you have
logged in .
Monoprice .com is not liable for packages that are lost in
transit . It is highly recommended that you use a trackable
shipping service when you send back your merchandise .
