SR5i Technical Manual
TSP095.doc Issue 1.0 – July 2004
©
Money Controls 2004. All rights reserved.
24. Fault Finding
The following information is presented for customers’ guidance in rectifying a fault but does not
cover all possible causes.
All acceptors with electronic faults should be returned to Money Controls Ltd. or to an approved
service centre for repair.
Symptom
Investigate
Possible Cause
Connector.
Poor contact.
Loose wire.
Power supply.
Not switched on.
Incorrect voltage.
Inadequate current.
Rise time too slow.
Inhibit inputs.
Acceptor inhibited.
Accept gate.
Gate not free or dislocated.
Accept channel.
Obstructed.
Reject gate.
Not fully closed.
LED on rear cover is RED.
EEPROM checksum error
6
.
SR Sensor faulty
7,8
.
Credit sensor faulty
7,8
.
Credit sensor blocked
7
.
Sorter faulty
7,8
.
Sorter blocked
7
.
Acceptor does not work
(all coins reject).
LED on rear cover is YELLOW.
Remove the power and re-apply. LED
should be green.
Power supply
Voltage less than 10V.
(NB voltage drops when solenoid/s are
activated).
Accept gate.
Gate not free or dislocated.
Connector.
Loose.
Coin rundown.
Dirty.
Poor acceptance of true
coins.
Bank select switches.
Both switches are DOWN and both
banks are programmed with the same
coins.
Coins stick or jam in
acceptor.
Rundown. Accept channel.
Accept gate. Reject gate.
Dirty or mechanical damage.
Interface.
Damaged interface cable.
Inhibit status.
Coin inhibited.
One of the true coin
types always rejects.
Label.
Coin not programmed.
Dirty, damaged or obstructed.
Broken wire.
Sorter.
Sorter flap dislocated.
Incorrect sorter paths programmed.
Faulty/wrong routing plug.
No routing plug fitted.
Wrong routing mode.
Coins in wrong cash
box.
Main unit.
Incorrect overrides selected.
Connector.
Loose or broken wire.
No accept signal.
Accept channel.
Dirty or obstructed. (acceptor time-out)
6
This condition requires the SR5i to be reprogrammed.
7
These faults will only be seen if ‘Power-up Diagnostics’ is ON.
8
These faults require to SR5i to be returned for repair.
