Moneris vx810 duet, Operating Manual

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8. The Moneris Gift & Loyalty Programs
8.4 Loyalty Pre Auth
8.4.1 Loyalty Pre-Authorization
Much like credit card Pre-Authorizations, it is possible to allocate Loyalty points on a Pre-Authorization
transaction and award Loyalty points on a Pre-Authorization Completion transaction. It is also possible to delete
a Loyalty Pre-Authorization from the terminal memory (in the event that the credit card Pre-Authorization is
deleted ).
Perform a Loyalty Pre-Authorization when:
•
The cardholder wishes to accumulate Loyalty points, but the final amount of the credit card purchase is not
known, thus the final amount of points to be earned is also unknown (for example, when the cardholder is
picking up a vehicle at a car rental agency).
Note: The Loyalty card is not required to be present when the completion is performed.
Perform a Loyalty Pre-authorization Completion when:
•
A Loyalty Pre-authorization has been previously processed .
•
The final amount of the original credit card purchase is now known and the cardholder is settling up.
Note: The Loyalty card does not need to be present when the completion is performed.
8.4.2 Processing a Pre-Authorization Completion with Loyalty
Follow the procedure below to complete a Loyalty Pre-Authorization once the final amount is known.
1. Perform the Pre-Authorization Completion on the terminal.
2. Press the * ( asterisk ) key to return to the applications menu.
3. Select GIFT & LOYALTY .
The GIFT & LOYALTY transactions menu appears.
4. Select Pre Auth .
The Pre Auth menu appears.
5. Select Completion .
The "Ernex Ref Number:" prompt appears.
6. Key in the Ref # printed on the bottom of the Loyalty Pre Auth receipt and press the green OK key.
The Completion menu appears. The dollar amount and card number of the Loyalty Pre-Authorization
transaction is visible on the screen.
7. Do one of the following:
•
To complete the displayed pre-authorized transaction, select Yes .
•
To complete a different pre-authorized transaction, select No . The "Ernex Ref Number:" prompt
appears. Repeat step 6 again.
•
To scroll forwards through the list of pre-authorized Loyalty cards, press Next . Once you find the
desired transaction, select Yes .
•
To scroll backwards through the list of pre-authorized Loyalty cards, press Prev . Once you find the
desired transaction, select Yes .
The "New Amount:" prompt appears.
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