5. Financial Transactions
5.10
Processing a Pre-Authorization Deletion
Follow the procedure below to delete a Pre-Authorization in the terminal memory before it is completed.
To process a Pre-Authorization Deletion:
1.
, select
DEBIT & CREDIT
.
The message "Activating App..." appears followed by the
2.
To begin the transaction, select
Pre Auth
.
3.
On the Pre Auth menu, select
Del PreAuth
.
If the "Password:" prompt appears, key in the
OK
key.
The "Retrieve By" prompt appears.
4.
Select the method to retrieve the Pre-Authorization you want to delete:
•
To retrieve by Sequence Number:
a.
Select
Seq #
.
b.
Key in the 6-digit Sequence Number printed on the Pre-Authorization transaction’s receipt and
press the green
OK
key (see
Finding Sequence and Orig Auth Numbers
). If the message "No
Record Found" appears, repeat step 3.
OR
Press the green
OK
key to retrieve the first pre-auth transaction in the batch.
OR
•
To retrieve by Account Number:
a.
Select
Acct
.
b.
Key in the last 4 digits of the credit card number and press the green
OK
key.
The terminal displays the following information about the Pre-Authorization:
Seq#:
Card Name
Transaction Type
Card Number
Amount
5.
Compare the displayed information to the Pre-Authorization's receipt. If the information matches, select
Yes
to proceed. To cancel the Deletion, select
No
.
Note: If the displayed Pre-Authorization is not the one you want, select Next to display
the next Pre-Authorization in the terminal memory. Repeat until the transaction
you want is displayed.
The terminal displays the "PreAuth Deleted" prompt, then returns to the Pre Auth menu.
6.
Press the red
CANC ANNUL
key to return to the transactions menu.
Note: If processing the Pre-Authorization Deletion on a Private Label Card, you may be
prompted for a Promo Code.
For details on basic prompts, see
Responding to Basic Transaction Prompts
.
94
Moneris Vx810 Duet Operating Manual
