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INS268

FLUSHING INSTRUCTIONS

DISASSEMBLY

Faucets made of leaded brass alloys may contribute small amounts of lead to
water that is allowed to stand in contact with the brass. The amount of lead
contributed by any faucet is highest when the faucet is new. The following steps
may reduce potential exposure to lead from faucets and other parts of the
plumbing system:

• Always run the water for a few seconds prior to use for drinking or cooking  
•   Use only cold water for drinking or cooking  
•   If you wish to flush the entire plumbing system of water that has been standing

in the pipes or other fittings, run the cold water until the temperature of the water
drops, indicating water coming from the outside main  

•   If you are concerned about lead in your water, have your water tested by a

certified laboratory in your area

Moen products have been manufactured under the highest standards of quality and

workmanship. Moen warrants to the original consumer purchaser for as long as the original
consumer purchaser owns their home (the “Warranty Period” for homeowners), that this
faucet will be leak and drip-free during normal use and all parts and finishes of this faucet will
be free from defects in material and manufacturing workmanship. All other purchasers
(including purchasers for industrial, commercial and business use) are warranted for a period
of 5 years from the original date of purchase (the “Warranty Period” for non-homeowners).

If this faucet should ever develop a leak or drip during the Warranty Period, Moen will FREE

OF CHARGE provide the parts necessary to put the faucet back in good working condition and
will replace FREE OF CHARGE, any part or finish that proves defective in material and
manufacturing workmanship, under normal installation, use and service. Replacement parts
may be obtained by calling 1-800-289-6636 (Canada 1-800-465-6130), or by writing to the
address shown.  Proof of purchase (original sales receipt) from the original consumer
purchaser must accompany all warranty claims. Defects or damage caused by the use of other
than genuine Moen parts are not covered by this warranty. This warranty is applicable only to
faucets purchased after December 1995 and shall be effective from the date of purchase as
shown on purchaser’s receipt.

This warranty is extensive in that it covers replacement of all defective parts and finishes.

However, damage due to installation error, product abuse, product misuse, or use of cleaners
containing abrasives, alcohol or other organic solvents, whether performed by a contractor,
service company, or yourself, are excluded from this warranty. Moen will not be responsible
for labor charges and/or damage incurred in installation, repair or replacement, nor for any
indirect, incidental or consequential damages, losses, injury or costs of any nature relating to
this faucet. Except as provided by law, this warranty is in lieu of and excludes all other
warranties, conditions and guarantees, whether expressed or implied, statutory or otherwise,
including without restriction those of merchantability or of fitness for use.

Some states, provinces and nations do not allow the exclusion or limitation of incidental or

consequential damages, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights and you may also have other rights which vary from
state to state, province to province, nation to nation. Moen will advise you of the procedure to
follow in making warranty claims. Simply write to Moen Incorporated using the address below.
Explain the defect and include proof of purchase and your name, address, area code and
telephone number.

MOEN LIFETIME LIMITED WARRANTY

CONSUMER INFORMATION

3

IMPORTANT: Pipe chips, sand, stones and other solids found in new and renovated plumbing can damage the sealing surfaces of the cartridge and cause
leaks. To avoid damage, DO NOT TURN ON SUPPLY VALVES until instructed below:

1. After installing and connecting your new faucet, make sure that the handles are in the on or open position (rotate hot handle counterclockwise and cold

handle clockwise).

2. Open hot and cold water shut off valves and allow the water to run for 15 seconds.

Moen Incorporated • 25300 Al Moen Drive • North Olmsted, OH  44070-8022 U.S.A. In Canada Moen Inc. • 2816 Bristol Circle • Oakville, Ontario L6H5s7

HELPLINE:

1 (800) BUY-MOEN

[289-6636]

In the U.S. call our toll free Helpline number, for answers
to any product installation, or warranty questions.

In Canada:

Toronto: 905-829-3400;

Rest of Canada: 1-800-465-6130

In Mexico:

(84) 88-08-26, 88-08-27, 

o 91-800-84-345

clockwise and then counterclockwise.You should feel cartridge stop in both
directions. If so, the cartridge is in place. Do not turn on water yet. Using a
cartridge removal tool, reinstall cartridge nut (11) until it bottoms (DO NOT
CROSS THREAD)
. Reinstall escutcheon adjuster (10). Check system for
leaks.

CAUTION: Be careful not to damage the rubber seals on cartridge when
re-installing cartridge. During installation be sure of the following:

• Turn stem to ON position
• Waterway holes in cartridge are lined up
• Key in cartridge fits into notch on body

1. Holding the lever (1) with one hand, unscrew the handle skirt (6)

counterclockwise as shown above and set aside.

2. Using a cartridge removal tool (not included), unscrew the escutcheon

adjuster (10) and the cartridge nut (11)

3. Grasp stem extension (9) with pliers being careful not to damage threads,

pull straight upward removing stem extension (9) and cartridge (12) as one
unit.

4. For reassembly, drop stem extension with cartridge as one unit into valve

body, press down until it bottoms. Slowly rotate stem extension clockwise
while still pressing down. This will align “KEY” on the cartridge with
“NOTCH” in the valve body. When key enters notch you will feel it drop in,
then the cartridge will be in place. To be certain, rotate stem extension

!

STEM

KEY

NOTCH 

9

33

10

11

12

1

2

4

3

1

6

11

9

9

10

33

12

Summary of Contents for T970

Page 1: ...many years of reliable performance Please read all instructions before installation TIPS FOR REMOVAL OF OLD FAUCET CAUTION Always turn water OFF before removing existing faucet or disassembling the v...

Page 2: ...ut Shank Tige de bec Tubo Roscado de Salida 20 Bracket Support Abrazadera 21 Screw self tapping Vis autotaraudause Tornillo auto tapping 22 Washers Rondelles Arandelas 23 Retaining Ring Bague de reten...

Page 3: ...2 Insert assembly up through deck holes Drop 1 mounting washer 22 on spout shank and insert retaining ring 23 onto spout shank Install locknuts 13 on valve bodies so that top of valve body is flush wi...

Page 4: ...ed by law this warranty is in lieu of and excludes all other warranties conditions and guarantees whether expressed or implied statutory or otherwise including without restriction those of merchantabi...

Page 5: ...parte de encima del cuerpo de la v lvula est a ras con la parte superior de las tuercas de montaje la tuerca deber estar completamente ajustada Ajuste las tuercas en el tubo roscado y en los cuerpos...

Page 6: ...dos provincias y naciones no permiten la exclusi n o limitaci n de da os incidentales o consiguientes y por este motivo las sobrecitadas limitaciones posiblemente no le afectan Esta garant a le otorga...

Page 7: ...t torique du bec peut tre endommag durant l installation du bec si cette pr caution n est pas prise Appliquer une bille de mastic de plombier non fourni sur la base finie de la baignoire autour de la...

Page 8: ...Certains pays certains tats et certaines provinces ne permettent aucune exclusion ni limitation suite aux dommages indirects ou cons cutifs Les limitations ou les exclusions ne s appliquent donc pas...

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