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INS10903A

14

Troubleshooting

Turn off the processor’s power switch or pull the power plug before performing any repairs, replacement 

of parts, or using any tools on the unit. recommend that the following checks are performed:

Excessive noise

Unable to start

The turntable can't 

rotate freely

Seepage

Leakage

Professional on-site analysis and 
inspection are required!

Please turn off the power and contact the distributor!

There is a potential safety hazard for leakage, please 
turn off the power supply and contact the distributor for 
repair or replacement.

  
 
 
 
 

 
 
                                                                   

                                                                 

 

A

B

There are foreign objects in the turntable 
and crushing cavity of the processor.

Remove the 

splash guard

Restore key

Turntable

The reset button of the thermal protector 

pops up; power switch, safety gate, power 

off :failure of combiner .; failure of 

processor power cord connection part or 

internal electrical part

.

Turn off the power and take out the splash guard. Turn the 

turntable with a long-handled tool to check whether it can 

rotate freely. If the turntable rotates freely, replace the 

splash cover, and then check whether the "thermal 

protector reset button" pops up. 

The “thermal protector rest button” is located on the back 

by the lead-out end of the power cord, close to the base 

position. Use a wooden stick (similar to chopsticks) to 

push the reset button (see Figure A). If it pops up, press it 

to reset, and then turn on the power to start. Note, there 

may be times when the reset button cannot be pressed 

immediately. This is due to the motor overheating and the 

protector is still in protection. Normally, the interval is 30  

minutes. Wait a few minutes and try again. 

If the "thermal protector reset button" does not pop up, 

check the power connection cord, the  power switch, 

safety gate, and power disconnector. If the power cord 

connection and electrical parts are intact, there may be a 

problem inside the processor, and you need to contact the 

distributor for repair or replacement.

When the bones or pits are too large, 

objects such as spoons may also fall into 

the processor.

At this time, the power should be turned off, and after the 

processor has completely stopped, remove the splash 

guard. Use a long-handled tool to take out the object then 

replacel the splash guard.

Turn off the power to the unit. After the processor has 
completely stopped, remove the splash cover, and use a 
long-handled tool to turn and remove the foreign 
objects (see Figure 7B). Replace the splash cover. If 
there is no foreign matter, it may be a problem inside 
the machine, and you need to contact the distributor for 
repair or replacement.

Improper installation of the sink flange; 
the support ring is not installed properly; 
the elastic washer failed.
If the machine leaks from the drain elbow, 
it may be that the screws are not 
tightened.

Symptoms

Rootcause

Solution

Summary of Contents for MEX50MCL

Page 1: ...djustable Wrench Flathead Screwdriver Phillips Screwdriver Safety Glasses Sealant Tape Measure HELPFUL TOOLS For safety and ease of replacement Moen rec ommends the use of these helpful tools Adjustab...

Page 2: ...ly remove the organic food waste generated in the kitchen before and after meals It is very easy to use you only need to turn on the faucet start the processor and then pour in the food waste The proc...

Page 3: ...food waste other than the above items and household waste is strictly prohibited 11 When the processor is not in use please cover the sink plug to prevent other objects from falling into the processor...

Page 4: ...le is too large you need to purchase a 140mm reducer PJW1010 Pipeline Matching Waste Disposer with Double Slot Waste Disposer with Single Slot Drain Connection Size With Moen Single Solt With Others b...

Page 5: ...Q R Parts list A Lid B Splash proof rubber parts C Stainless steel flange D Flange rubber flat gas E Wax ring F Support ring G Screw 3x H Mounting ring I Clamp J Rubber parts K Connecting ring L Proc...

Page 6: ...rom the flange assembly Use a screwdriver to remove the clamp I of the flange assem bly and remove the other parts from the flange assembly in the order shown in the figure K I I 4 3 G E F G H C 3x C...

Page 7: ...void danger it must be replaced by professionals from the manufacturer its maintenance deparment or similar departments Please note The operating voltage of this waste food disposer has been marked on...

Page 8: ...of installation Insert screwdriver into the hole of the dishwasher stopper pull out the stopper in the direction shown and just Connect the dishwasher hose to the dishwasher port of the processor see...

Page 9: ...own K L J J Slide a screwdriver into the arc opening of the connecting ring K and turn counter clockwise to tighten the processor L and the flange assembly Use the clamp to operate as shown in the fig...

Page 10: ...ore use The wireless switch may be viewed as a toy by children install it out of the reach of children A stainless steel countertop will cause signal attenuation and the machine cannot receive signals...

Page 11: ...en double slot pipe to the waste disposer The outlet pipe of the waste disposer is directly connected and reassembled sink Garbage disposal Drain elbow Floor sink Garbage disposal Piping floor Drain e...

Page 12: ...home kitchens are only used for intermittent use and cannot be used as commercial processors for continuous use To keep the drainage system unobstructed please make sure that there is no food waste in...

Page 13: ...13 B A 30 A B...

Page 14: ...ush the reset button see Figure A If it pops up press it to reset and then turn on the power to start Note there may be times when the reset button cannot be pressed immediately This is due to the mot...

Page 15: ...he top of the sink cleaning it and putting it back in place The splash guard may wear down with long term use If you need to replace it please contact the sales agent During use if you find a black ge...

Page 16: ...e following conditions 1 5 the maintenance cost material cost and labor cost shall still be charged as the case may be 1 Corresponding warranty card and valid invoice cannot be presented 2 Faults were...

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