7
MAINTENANCE
FREQUENTLY ASKED QUESTIONS
Q. How do you program the remote control?
A. The remote comes pre
-
programmed. No programming is necessary.
Q. What distance can the remote be used from the log set?
A. Optimal distance for the remote control is within 15 feet.
Q. Can you turn on the log set via the control buttons and off via the remote (or vise versa)?
A. Yes.
Q. How often do the batteries in the remote need to be replaced?
A. Annually, possibly more with heavy use.
Q. Is there a remote receiver in the log set that requires batteries?
A. No, only the actual remote requires batteries. The rest of the log set runs entirely off of the main
power supply.
Q. Fireplace flashes when I turn off the power.
A. When synced with wi
-
fi this will stop. If not using wi
-
fi, follow the steps above to disconnect the wi
-
fi board.
CLEANING AND MAINTENANCE INSTRUCTIONS
There is very little maintenance involved with your electric fireplace. Please follow the few points be-
low:
•
On a semi
-
annual basis unplug the log set from it
’
s power source and dust with a dry cloth. Be
careful not to brush any wires that may be exposed as you do this.
If you are not going to be using wi
-
fi, it is recommended to
disconnect the wi
-
fi board. Please follow the steps below.
1.
Turn logset off and disconnect from power.
2.
Turn logset around.
3.
Locate wi
-
fi board on left side of the rear of the insert.
4.
Disconnect the wiring harness from the wi
-
fi board (shown
in red)
5.
Wi
-
fi is now disconnected.
