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10. WARRANTY
10.1 VIN (SCOOTER INDENTIFICATION NUMBER)
To ensure the correct after sales service and warranty service support,
please write down the scooter serial number. The serial number is
located on the back right-hand side of the frame (see photo right).
VIN
Motor serial
Controller
Name
Address
Tel.
Postcode
10.2 WARRANTY CONDITIONS
There is a comprehensive twelve-month warranty from the date on which your new scooter is
delivered. The warranty covers the scooter for repairs or replacement during this period. For more
detail, please see the Warranty Conditions below.
Warranty Conditions:
1. Any work or replacement part installation must be carried out by an authorized Medicare
Technology dealer / service agent.
2. To apply the warranty should your scooter require attention please contact the designated service
agent listed below.
3. Should any part of the scooter require repair or full or part replacement, as a result of a
manufacturing or material defect within twelve months of receiving the scooter, replacement parts
will be supplied free of charge.
Note: This guarantee is not transferable
4. Any repaired or replaced parts will be covered by this warranty for the balance of the warranty
period on the scooter.
5. Parts replaced after the original warranty has expired will by covered by a three months warranty.
6. Consumable items supplied will not generally be covered during the normal warranty period
unless such items require repair or replacement clearly as a direct result of a manufacturing or
material defect
Such items include (among others): upholstery, tyres and batteries.
7. The above warranty conditions apply to brand new scooter purchased at the full retail price. If
you are unsure whether your power chair is covered, check with the service agent.
8. Under normal circumstances, no responsibility will be accepted where the scooter has failed as a
direct result of:
a) The scooter part not having been maintained in accordance with the manufacturer’s
recommendations.
b) Failure to use the manufacturer’s specified parts
c) The scooter or part having been damaged due to neglect, accident or improper use
d) The scooter or part having been altered from the manufacturer’s specifications or repairs having
been attempted before the service agent is notified
Please note your local service agent’s contact details in the box above. In the event of your scooter
