8
TROUBLESHOOTING
PROBLEM
SOLUTION
The purifier is not turning on or the indicator
light is off.
Make sure the plug is pushed completely into the outlet.
Check the power cord and make sure it is connected
properly.
Check if there is any obstacles blocking the air intake
and air outlet.
Check if the filter is installed properly.
Make sure the air vents are attached properly.
Replacement filter is not applicable
Make sure a
MobilComfort replacement
filter is used.
Check if the filter is installed properly.
Make sure the packing plastic bag is removed.
Make sure there is no objects blocking filter placement.
The air volume is getting obviously smaller
Check if there is any obstacles blocking the air intake
and air outlet.
Clean or replace the filter.
CHOOSING A LOCATION
To operate the unit for most effective purification:
This air purifier is intended for indoor use only. Place the
purifier on a smooth, level floor surface that is strong
enough to support the unit.
Operate the purifier in an enclosed area.
Close all doors, windows and other outside openings to
the room.
Allow at least 12” of air flow on all sides.
Place the purifier away from a clothes dryer.
Do not use outdoors.
12”
12”
