mk North America, Inc.
|
105-125 Highland Park Drive
|
Bloomfield, CT 06002
|
860.769.5500
|
www.mknorthamerica.com
©2017
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1
GENERAL INFORMATION
1.1 Foreword
Congratulations on purchasing a vertical transfer unit from mk North America, Inc.. Our more than
25 years experience in material handling allows us to offer robust solutions with long life and
reliable operation. We strive to make the best products in the industry even better and we are
committed to making sure our customers get top notch support before, during, and after each and
every sale.
1.2 The importance of reading your manual
Inside this manual you will find the instructions on how to set up and maintain your mk conveyor
properly, as well as maximize its performance. Please take the time to read this manual and
familiarize yourself with these set up and maintenance instructions. These instructions will help
assure a long product life that requires a minimum amount of service and keeps your conveyor
working at its maximum capacity.
1.3 If you need assistance
If you need assistance there are a variety of ways to get it. You can contact our customer service
team Monday through Friday, 8am-5pm (Eastern Time) at 860-769-5500. You can also visit our
website for additional information and technical documentation at
www.mknorthamerica.com
. In
addition, your local representative can provide support in many instances.
1.4 When your shipment arrives
1) Check your shipment
a) If you have not already done so, visually inspect the shipping crate/container for any
damage caused during shipment.
b) Carefully unpack the crate/container making sure to inspect the components for damage
that may have occurred inside the packaging materials.
c) If you find any damage, please contact the carrier and mk North America, Inc.
d) Lastly, check the contents against the packing slip provided by mk for any discrepancies.
If you should find any, please contact mk North America, Inc.
2) Locate your ordered items
a) Units will ship in its own custom built container, carefully packaged in
the
most economical
way.
b) Review the packing slip against your Purchase Order.