Trouble Shooting
PROBLEM
CAUSE
SOLUTION
No coffee is brewed.
The water tank is empty.
Fill water in water Follow first use
The coffee is not hot enough.
-
cup / mug is cold.
- Scale build-up in machine.
Preheat cup / mug.
- Descale.
- For cold machine, brewing a cup of water
to warm up the circuit.
Capsule can’t drop down
- The used capsule container is full.
- The capsule is deformed after brewing.
Empty the used capsule container.
- Push it down with finger.
steam when handle opened.
Water on table.
Capsule droped down directly
to used capsule container.
Occasional drops drip out
of the dispensing head.
- Opened the handle too quick
when brewing finished.
- Leave a few seconds to let the residual
pressure to escape.
- Water tank is leaking.
- drip tray is full of water.
- when brewing finished, opened
the brewing chamber without
drip tray set in place.
- Check if the valve on water tank is stuck.
- empty the drip tray.
- make sure the drip tray set is in place.
- Capsule deformed
- try it again with slight different angle.
- use a new capsule.
the heater is keeping warm.
Occasional drops are normal, it is not a defect
Coffee comes out in drips/
the handle is hard to open.
- the ground coffee in capsule is
too fine to pass water.
Wait for 3 minutes to open the handle and
change to a new capsule. Suggest to use
Nespresso capsule.
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Summary of Contents for ST-503A
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