36
Problem
Check
Explanation and Action
Food in the versa
Food in the versa
compartment
compartment
melts
melts
1
1
When storing ice cream and frozen
foods, did you set the refrigerator to
“FRZ
•
H”?
“SOFT FRZ”, “FRZ
•
L”, and “FRZ
•
M” are higher
temperature settings. Set to “FRZ
•
H”.
Pages 21 - 22
2
2
Did you set
Hot freezing
after placing hot food inside?
When placing hot food in the compartment, use
Hot freezing.
Page 15
3
3
Is the versa compartment set to Power
Save Mode?
Cancel Power Save Mode.
Page 24
4
3
When placing hot food in the
compartment, did you place it away
from other food?
Frozen food may thaw if it makes contact with hot food.
Leave space.
5
5
Is food piled up in the upper area?
Leave a gap so that cold air can fl ow to the ceiling and
between food.
6
6
Has enough time passed after
installation?
The refrigerator takes time to cool completely.
Soft-Freezing
Soft-Freezing
freezes food too
freezes food too
hard
hard
1
1
Is the versa compartment set to “FRZ”?
Set the versa compartment to “SOFT FRZ”.
Pages 21 - 22
2
2
Does the food contain a lot of
moisture?
Foods containing a considerable amount of moisture may
freeze too hard. We recommend leaving the food for about 5
to 15 minutes, placing the other hand on the back of a knife,
and cutting the food by pushing on it. Also, use the setting
“SOFT FRZ•L”.
3
3
Is food freezing the same way as with
“Freezing”?
Food appears to freeze in the same way as with “Freezing”.
Cannot make ice
Cannot make ice
Water in the tank
Water in the tank
stays at the
stays at the
same level
same level
1
1
Has enough time passed after
installation?
It takes 4 to 5 hours for the refrigerator to cool, and
24 hours or more in summer to make ice.
2
2
Has food, the ice server, or another
object been left in the ice storage box?
Remove food or other objects from the ice storage box. The
ice storage box is judged to be full of ice. Also, spread the
ice out fl at all the way to the front.
3
2
Is the ice making setting for the ice
making compartment set to “ICE STOP”?
Set the ice making compartment's setting to
.
Pages 21 - 22
4
4
Are the ice tray and ice tray lock lever
installed correctly?
Set the ice tray lock lever to the correct position and check
the installation status of the ice tray.
Page 27
5
5
Is the water supply pipe installed
correctly in the tank holder area?
Remove any foreign objects creating gaps and install the
pipe so that it is not loose.
Page 27
6
6
Are the water supply pump and tank
pipe installed correctly onto the water
tank?
Check that they are correctly installed. In particular, ensure
that the opening of the tank pipe inside the tank is installed
fi rmly to the tank.
Pages 26 - 27
7
7
Is the ice making compartment set to
Power Save Mode?
Cancel Power Save Mode.
Page 24
Water tank
Water tank
or water supply
or water supply
pipe freezes
pipe freezes
1
1
Are the water supply pipe and water
tank installed to the refrigerator without
any gaps?
Additionally, is the tank pipe installed
to the water tank without any internal
gaps?
Check the installation around the water tank. If there are
gaps, the cold air may escape and water may freeze.
Pages 26 - 27
Ice is small or
Ice is small or
joined together
joined together
1
1
Has ice been stored inside the ice
storage box for a long time?
Ice stored inside the ice storage box for a long time may
shrink or join together (due to a phenomenon called
sublimation).
When not using ice, it is recommended that you remove the
water and stop the ice making.
2
2
Is the ice making compartment set to
Power Save Mode?
Cancel Power Save Mode.
Page 24
V
e
rsa Compar
tment
A
utomatic Ice Making
Troubleshooting
Troubleshooting
(Continued)
(Continued)