[
IX
Troubleshooting ]
- 29 -
HWE20020
GB
3. Self-diagnosis action table
1
2
1
2
1
2
4
4
3
1
2
1
2
1
2
3
1
2
3
1
4
2
3
1
4
3
1
2
4
2
4
5
3
1
3
2
1
4
5
3
2
Note: Refer to the manual of outdoor unit for the details of display
such as F, U, and other E.
Error Code
Abnormal point and detection method
Cause
Countermeasure
P1
Room temperature
thermistor (TH1)
The unit is in three-minute resume
prevention mode if short/open of
thermistor is detected. Abnormal if the
unit does not reset normally after three
minutes. (The unit returns to normal
operation, if it has normally reset.)
Constantly detected during cooling,
drying and heating operation
Short: 90 °C or more
Open: -40 °C or less
Short: 90 °C or more
Open: -40 °C or less
Defective thermistor
characteristics
Contact failure of connector
(CN20) on the indoor controller
board (Insert failure)
Breaking of wire or contact
failure of thermistor wiring
Defective indoor controller
board
–
Check resistance value of thermistor.
0°C ·····15.0kΩ
10°C ····9.6kΩ
20°C ····6.3kΩ
30°C ····4.3kΩ
40°C ····3.0kΩ
If you put force on (draw or bend) the lead wire
with measuring resistance value of thermistor
breaking of wire or contact failure can be
detected.
Check contact failure of connector (CN20) on
the indoor controller board. Refer to 4.Test
point diagram. Turn the power on again and
check restart after inserting connector again.
the indoor controller board. Refer to 4.Test
point diagram. Turn the power on again and
check restart after inserting connector again.
Check room temperature display on remote
controller.
Replace indoor controller board if there is
abnormal difference with actual room
temperature.
Turn the power off, and on again to operate
after check.
P2
Pipe temperature
thermistor/Liquid (TH2)
The unit is in three-minute resume
prevention mode if short/open of
thermistor is detected. Abnormal if the
unit does not reset normally after three
minutes. (The unit returns to normal
operation, if it has normally reset.)
Constantly detected during cooling,
drying, and heating (except defrosting)
operation.
Defective thermistor
characteristics
Contact failure of connector
(CN44) on the indoor controller
board (Insert failure)
Breaking of wire or contact
failure of thermistor wiring
Defective refrigerant circuit is
causing thermistor temperature
of 90
°C or more or -40 °C or
less.
Defective indoor controller board
–
Check resistance value of thermistor.
For characteristics, refer to error code P1 above.
Check contact failure of connector (CN44) on
Check pipe <liquid> temperature with remote
controller in test run mode. If pipe <liquid>
temperature is extremely low (in cooling
mode) or high (in heating mode), refrigerant
circuit may have defective.
Check pipe <liquid> temperature with remote
controller in test run mode. If there is extreme
difference with actual pipe <liquid> temperature,
replace indoor controller board.
Turn the power off, and on again to operate
after check.
P4
(5701)
Contact failure of drain float switch (CN4F)
Extract when the connector of drain float
switch is disconnected.
(
and
of connector CN4F is not
short-circuited.)
Constantly detected during operation.
Contact failure of connector
(Insert failure)
Defective indoor controller
board
Check contact failure of float switch connec-
tor.
Turn the power on again and check after
inserting connector again.
Operate with connector (CN4F) short-circuited.
Replace indoor controller board if abnormali-
ty reappears.
P5
Drain overflow protection operation
Suspensive abnormality, if drain float
switch is detected to be underwater for 1
minute and 30 seconds continuously
with drain pump on.
Turn off compressor and indoor fan.
Drain pump is abnormal if the condition
above is detected during suspensive
abnormality.
Constantly detected during drain pump
operation.
Malfunction of drain pump
Defective drain
Clogged drain pump
Clogged drain pipe
Defective drain float switch
Catch of drain float switch or
malfunction of moving parts
cause drain float switch to be
detected under water (Switch
On)
Defective indoor-controller
board
Check if drain-up machine works.
Check drain function.
Remove drain float switch connector CN4F
and check if it is short (Switch On) with the
moving part of float switch UP, or OPEN with
the moving part of float switch down.
Replace float switch if it is short with the
moving part of float switch down.
Replace indoor controller board if it is short-
circuited between -
of the drain float
switch connector CN4F and abnormality
reappears.
It is not abnormal if there is no problem about
the above-mentioned ~
Turn the power off, and on again to operate
after check.
3
4
4
1
HWE20020.book 29 ページ ２０２０年１１月２７日 金曜日 午前１０時４５分
