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20

CONNECTIONS

PREP

ARA

TION

TROUBLE-

SHOOTING

FEA

TURES

PRECAUTIONS

OTHERS

CONTENTS

Cleaning as indicated below will help maintain stable printer operation and extend the printer’s life.

Preparations

Alcohol (isopropyl alcohol)

Tissue paper (Fold in half about four times, and use the folded side to clean.)

Other : Cleaner pen (option)*, Cleaning ribbon (option)*

* Please ask the dealer about options.

CLEANING

How to fold tissue paper

Cleaner pen

Cleaning part

A small amount of alcohol

Cleaning part of thermal head

Outside

Inside

Cleaning part

Printing

surface

about 12 mm

about 12 mm

Cleaning ribbon

(CR9000)

lines

152 mm

PREPARATIONS FOR CLEANING

1

1

1

1

1

Press the POWER button to turn on the power.

2

2

2

2

2

Press the DOOR OPEN button to open the door.

3

3

3

3

3

Remove the ink cassette.

4

4

4

4

4

Take out the print paper.

5

5

5

5

5

Press the POWER button to turn off the power.

Make sure to turn off the power before cleaning.

THERMAL HEAD CLEANING

Clean the heat-generating part below the thermal head.

Wipe the head cleaning part carefully with tissue paper dampened with a small amount of

alcohol.

NOTE

Do not damage the thermal head.

When the poor print quality is not corrected even if the head has been cleaned,
replacement of the thermal head may be required.  Contact your dealer.

CAUTION

Thermal head is hot right after printing. Wait until the head cools before cleaning
the thermal head.

NOTE

The thermal head may be damaged if you touch it while static electricity builds up
on your body.

2

2

2

2

2

  WHEN USING THE CLEANING RIBBON (CR9000)

When you use print paper of 152 mm (6”) with after using that of 127 mm (5”), thermal

head cleaning with a cleaning ribbon may be required.

If one or two lines appear on the printing surface as shown right when printing on the print

paper of 152 mm (6”) width, clean the thermal head using the optional cleaning ribbon.

Cleaning is not required when :

you use print paper of 127 mm (5”) width after using that of 127 mm(5”),

you use print paper of 152 mm (6”) width after using that of 152 mm(6”), or

you use print paper of 127 mm (5”) width after using that of 152 mm(6”).

Print paper of 127 mm(5”) width :

9x13 (3.5x5”), 13x18 (5x7”)

Print paper of 152 mm (6”) width : 10x15 (4x6”), 15x20 (6x8”), 15x23 (6x9”)

NOTE

When the symptom of poor print quality is not corrected even after the head is cleaned,

replace the thermal head.  Contact your dealer.

PAPER FLANGE CLEANING

Clean the parts that contact the print paper sides as shown right.
Wipe the parts carefully with tissue paper dampened with a small amount of alcohol.

Summary of Contents for CP9550DW

Page 1: ...h the essential requirements and other relevant provisions of Directive 1999 5 EC This digital color printer complies with the requirements of the EC Directive 89 336 EEC 73 23 EEC 93 68 EEC The electro magnetic susceptibility has been chosen at a level that gains proper operation in residential areas on business and light industrial premises and on small scale enterprises inside as well as outsid...

Page 2: ...with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute the risk of electric shock The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions...

Page 3: ... 03 Connect to the 120V receptacle of the room or the host equipment The AC power cord should be UL or CSA approved and consist of type SVT size 16 or 18AWG length 2 m or shorter cord with IEC60320 1 C13 type 125V 10A or higher rating connector and NEMA 5 15 type 125V 10A or higher rating plug WARNING In Europe use the AC power cord according to the recommendations as below in order to comply with...

Page 4: ...n with USB data signal equipment 9 Setting of DIP switches 10 Before operation 11 16 Installation of print paper 11 12 Installation of ink ribbon 13 14 Handling of paper ink ribbon set 15 Installation of printer driver 16 Error messages and countermeasures 17 19 Indications on the front panel and countermeasures 17 Overcoming paper jams 18 Before calling for service 19 Instructions for transportat...

Page 5: ...reason water seeps to the inside of the unit unplug the power cord from the source outlet and contact the sales dealer If used without corrective measures the unit may be damaged In the interest of safety avoid handling of liquids near the unit DO NOT REMOVE THE CABINET Touching internal parts is dangerous besides it may lead to malfunction Contact the sales dealer to carry out internal checks and...

Page 6: ...er one dew is likely to be formed If dew is formed printing is not possible OPERATING AMBIENT TEMPERATURE RANGE The operating ambient temperature range is 5 C 40 C 41 F 104 F and the humidity of 30 80 RH When using the unit on the system rack be sure to keep this ambient temperature inside the rack When the printer is used in a low temperature it may take some time to start printing FOR LONG OPERA...

Page 7: ...9 size paper the printer may stop printing temporarily for cooling down The COOLING indicator blinks Please wait for the printer to resume printing after its completion of cooling Do not touch the print paper During printing the printer may stop printing for about 90 seconds for cooling down The COOLING indicator blinks Please wait for the printer to resume printing after its completion of cooling...

Page 8: ...r 9x13 3 5x5 is offered Large economical print capacity per roll reduces frequency of exchanging paper and ink ribbon HIGH QUALITY PRINTING CP9600DW is a dye sublimation thermal transfer color printer which produces superior high quality images It also produces a continuous tone at 256 gradient for each of Y M and C and 16 7 million colors HIGH SPEED PRINTING Normal printing speed is approx 21 sec...

Page 9: ...emove the accessories together with upper cushions 3 3 3 3 3 Hold the handles of the cardboard and pull it up carefully to take the printer together with the lower cushions out of the box Make sure to pull the cardboard straight up NOTE This printer is about 17 kg in weight Handle it with care 4 4 4 4 4 Separate the printer from the cushions Hold the parts indicated by the arrows and pull the prin...

Page 10: ...is indicator illuminates or blinks when a paper jam occurs or the door is open See page 17 8 8 8 8 8PAPER INK RIBBON INDICATOR When an error concerning the ink ribbon or print paper occurs this indicator illuminates or blinks See page 17 9 9 9 9 9DATA INDICATOR This indicator blinks during data transfer It illuminates during printing A A A A A READY INDICATOR This indicator illuminates when this u...

Page 11: ... 3 3 3 HANDLE FOR TRANSPORTING When transporting this unit hold this handle and the lower front part of this unit 4 4 4 4 4 POWER SOCKET AC LINE Use to connect the provided power cord Insert the cord firmly LEFT SIDE REAR INSTALLING THE PAPER CATCHER Hook the paper catcher by its latches When using the print paper of 13x18 5x7 15x20 6x8 or 15x23 6x9 do not install the paper catcher A B C Holes for...

Page 12: ...ON TROUBLE SHOOTING CONTENTS CONNECTIONS CONNECTION WITH USB DATA SIGNAL EQUIPMENT To USB port Personal computer Digital color printer To USB port 2 2 2 2 2 CONNECTING TO PERSONAL COMPUTER EXAMPLE Connect this unit to a personal computer as shown below ...

Page 13: ...h No Setting Function 1 OFF Auto feed cut mode When the door is closed after the print paper is installed with this unit powered on this unit automatically carries out paper feed cut operation ON Manual feed cut mode 2 OFF Set this switch to OFF ON 3 OFF Set this switch to OFF ON 4 OFF Set this switch to OFF ON 5 OFF Set this switch to OFF ON 6 OFF Set this switch to OFF ON 7 OFF Set this switch t...

Page 14: ...reversing the above mentioned removal procedure as shown right Spacer latches Paper flange 1 1 1 1 1 Attach the supplied paper flanges to both sides of the print paper When you pinch the latches on the paper flange the stoppers retract into the shaft Attach the flanges to the print paper with the stoppers retracted Make sure that the flanges are attached to the print paper securely and release the...

Page 15: ...the print quality NOTE When taking the print paper out pull it up toward you Make sure to turn on the power before replacing the print paper Make sure to eliminate any slack from the print paper If you carry out the following steps without eliminating the slack the print paper may be damaged Black cover 2 2 2 2 2Press the POWER button to turn on the power 3 3 3 3 3Press the DOOR OPEN button to ope...

Page 16: ... roller to the ditches firmly Turn the ivory roller to eliminate any slack Guides Arrows 1 1 2 2 4 4 3 3 1 2 4 3 Ink ribbon Ink cassette Gear ivory Handle 2 2 2 2 2 INSTALLING THE INK RIBBON After installing the print paper install the ink cassette into this unit Before installing the ink cassette into this unit load the ink ribbon in the ink cassette NOTE Place the ink cassette on a flat surface ...

Page 17: ...a click is heard If the PAPER INK RIBBON indicator illuminates when the door is closed the print paper may have not been installed correctly In this case open the door to make sure that the print paper has been installed correctly Then close the door again On the auto feed cut mode when the print paper is installed more than three times the print paper may be used up earlier than the ink ribbon 2 ...

Page 18: ...r in the room to stabilize its temperature before using it If you repeat the FEED CUT procedure more than the designated number of times while installing the print paper the indicated number of prints may not be made In addition if you replace the print paper before it is used up the indicated number of prints may not be made 2 2 2 2 2 AFTER PRINTING If the paper absorbs nonvolatile organic solven...

Page 19: ...unit The printer driver for Windows is supplied with this unit 2 Refer to the PRINTER DRIVER GUIDE in the CD ROM for installing the printer driver Microsoft Windows Windows 2000 and Windows XP are the registered trademarks of Microsoft Corporation in the U S A and other countries Product name Required operating system CPD9600X Applies for Microsoft Windows 2000 or Windows XP operation system BEFOR...

Page 20: ...re of the thermal head is too high Wait until the indication goes off Note The ink ribbon is not loaded The ink ribbon is used up The ink ribbon which is not available to this printer is installed Replace the ink ribbon with a new one The print paper is not installed The print paper is used up Install new print paper The combination of the ink ribbon and the print paper is incorrect Use a correct ...

Page 21: ...5 5 5 5 5 Install the print paper and the ink cassette with the ink ribbon Refer to pages 11 14 6 6 6 6 6 Push the center of the door to close The print paper setting is initialized two minutes after you close the door When the auto feed cut mode has been selected the FEED CUT procedure is repeated three times after you close the door When the print paper with the post card printing on its reverse...

Page 22: ...he ink cassette correctly INSTRUCTIONS FOR TRANSPORTATION When transporting this unit for some reason such as repair follow the instructions below 1 Use the original packaging The genuine package unit may not endure more than one round trip If the unit is transported with the package unit more than one round trip it may not be guaranteed Purchase another package unit when transporting this unit ag...

Page 23: ...ality is not corrected even if the head has been cleaned replacement of the thermal head may be required Contact your dealer CAUTION Thermal head is hot right after printing Wait until the head cools before cleaning the thermal head NOTE The thermal head may be damaged if you touch it while static electricity builds up on your body 2 2 2 2 2 WHEN USING THE CLEANING RIBBON CR9000 When you use print...

Page 24: ...rox 57 sec sheet 300 DPI mode Approx 23 sec sheet 13x18 5x7 Approx 89 sec sheet 300 DPI mode Approx 33 sec sheet 15x20 6x8 Approx 104 sec sheet 300 DPI mode Approx 38 sec sheet 15x23 6x9 Approx 111 sec sheet 300 DPI mode Approx 41 sec sheet Supply method Automatic Interface Hi Speed USB Ver 2 0 Power supply 220 240 V AC 50 60 Hz 120 V AC 50 60 Hz Power consumption 1 6 A 220 240 V AC 50 60 Hz 2 9 A...

Page 25: ...e Colleoni 7 20041 Agrate Brianza Milano Italy Phone 39 03960531 FAX 39 0396053214 Benelux Branch Nijverheidsweg 23a 3641 RP Mijdrecht The Netherlands Phone 31 0 297 282461 FAX 31 0 297 283936 Spanish Branch Barcelona Ctra de Rubí 76 80 Apdo 420 08190 Sant Cugat del Vallés Barcelona Spain Phone 34 93 565 3154 FAX 34 93 589 4388 WE919C150A7 MITSUBISHI DIGITAL ELECTRONICS AMERICA INC 9351 Jeronimo R...

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