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MiVoice 5361 / MiVoice 5361 IP
eud-1677/1.0 – R3.0 – 08.2015
Supplementary features
Requirement: It is essential that the internal user has not barred the Call waiting function
on his phone (for configuration see the chapter "Activating protection against call types",
page 78).
Ask your system administrator whether the Call waiting function is enabled on the system.
Answering call waiting
You are in a call and hear the call waiting tone. Another user is urgently trying to reach you.
You can either answer, deflect or reject the call.
Call waiting
User is busy:
Press Foxmenu > Foxkey
Call waiting
.
➔
You hear the dialling tone.
Note:
If the person rejects your call request or if call waiting is not possible, the
call is, depending on the system’s configuration, disconnected (busy
tone) or forwarded to a preconfigured destination.
Answer
Answering the call:
Press Foxmenu > Foxkey
Answer
.
➔
The first call party is put on hold. You are now connected with the party
who initiated the call waiting.
Note:
For more detailed information on how to broker between callers or set up
a conference, please refer to the Chapters "Brokering between an
enquiry call party and your call partner", page 40 and "Making a confe-
rence call", page 40 respectively.
Deflect
Deflect call:
Press Foxmenu > Foxkey
Deflect
.
<Phone number>
Enter the user’s phone number and confirm with the
Ok
Foxkey.
➔
Call-waiting party is put through.
Note:
You can also search in the phone book, last-number redial list or call list
for the phone number of the person you are looking for.
Reject
Rejecting the call:
Press Foxmenu > Foxkey
Reject
or the End key.
➔
You remain connected with your original call partner. Depending on
the system configuration the call-waiting party hears the busy tone or
he is forwarded to a preconfigured destination.
End call
Ending a current call:
Press Foxmenu > Foxkey
End call
.
➔
The first call is terminated. You are now connected with the party who
initiated the call waiting.
☛