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EX Installation Guide

MiVoice MX-ONE and MiVoice 5000

March 13, 2020

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Summary of Contents for MiVoice 5000

Page 1: ...EX Installation Guide MiVoice MX ONE and MiVoice 5000 March 13 2020 ...

Page 2: ...m or by any means electronic or mechanical for any purpose without written permission from Mitel Networks Corporation Trademarks The trademarks service marks logos and graphics collectively Trademarks appearing on Mitel s Internet sites or in its publi cations are registered and unregistered trademarks of Mitel Networks Corporation MNC or its subsidiaries collectively Mitel or others Use of the Tr...

Page 3: ...g Started 5 Installation Checklist 5 Package Checklist 5 Cleaning Instructions 6 Mounting Tools and Equipment 6 Tools 6 Equipment 6 Connectors and Indicators 6 Slots 7 Slot Order Important 7 LEDS 7 Switches 10 Connector and Cards 10 Endpoint Pinout 11 Power and Grounding 12 Chapter 4 Installation 13 Before You Begin 13 Installing the Unit on a Flat Surface 13 Before you start 13 Cards 13 Informati...

Page 4: ...ISED Disclaimer 18 CE Marking 18 Declaration of Conformity 18 RoHS Declaration of Compliance 18 RoHS China 19 Other Disclaimers 20 Attitude of Operation 20 FXO Card Standards of Compliance and Disclaimers 20 FXO Card Supported Standards 20 FXO Card Federal Communications Commission FCC Disclaimer 20 FXO Card Innovation Science and Economic Development Canada ISED Disclaimer 21 PRI T1 E1 J1 Card St...

Page 5: ...1 CHAPTER 1 SAFETY RECOMMENDATIONS AND INFORMATION Safety Recommendations and Information See the EX Controller and GX Gateway Safety Instructions document on Mitel Document Center ...

Page 6: ...ents Controller should be positioned to be accessible for future upgrade maintenance and troubleshooting and where cables can be easily connected Maintain a minimum of 25 mm 1 in clearance in front in the back on top under and on the sides of the controller Keep airflow around and through the vents of the controller clear of any obstruction Do not put books or paper on the controller Wiring Guidel...

Page 7: ...ontroller Model Voltage Fre quency Operating Condition Current mA Power W VA Thermal Dissipation W Base unit without card 3A on 12 Vdc 36 W 120 Vac 60 Hz Active 395 45 47 4 45 240 Vac 50 Hz Active 206 47 49 5 47 Base unit with per PRI or DSP card 225mA on 12 Vdc 2 7 W 120 Vac 60 Hz Active 30 3 4 3 6 3 4 240 Vac 60 Hz Active 15 3 5 3 7 3 5 Base unit with per BRI card 30 mA on 12 Vdc 0 35 W 120 Vac ...

Page 8: ...45 Vrms 4 REN 41 5 3 3 5 0 2 0 Active 30 mA 200 R 62 0 5 5 7 4 4 8 240 Vac On hook 6 0 6 1 4 0 6 Ringing 45 Vrms 4 REN 28 3 3 2 6 8 1 9 Active 30 mA 200 R 44 5 4 5 10 7 3 8 Base unit with per FXO card 100 mA on 12 Vdc 1 2 W 120 Vac 60 Hz Active 13 1 5 1 6 1 5 240 Vac 60 Hz Active 7 1 6 1 7 1 6 EX Controller Model Voltage Fre quency Operating Condition Current mA Power W VA Thermal Dissipation W ...

Page 9: ... power check completed Mounting tools and equipment available Additional equipment available EX Controller received Quick start guide received Regulatory compliance and safety information received Warranty card received Software version verified Rack desktop mounting of chassis completed Initial electrical connections established Cable length limits verified Initial configuration performed Initial...

Page 10: ...e of the provided power cord Otherwise make sure the earth ground cable meets the standards and requirements of your local electrical code The type of the cable is likely to have VW 1 or RT1 mark ings on the cable Equipment RJ 45 cables for the WAN and LAN connections RJ 11 cable for telephony connections Connectors and Indicators NOTE The EX Controller is highly customizable in the sense that it ...

Page 11: ...all a DSP card in the first slot available after the PRI card s If there is no PRI card then install the DSP card in slot 1 Install FXO FXS and BRI cards in the next available slots after the DSP card If there are no PRI or DSP cards then all the slots must remain empty NOTE Be aware that if a card is installed and configured to be used in a slot moving it to another slot will cause the configurat...

Page 12: ...reen steady ON Unit is restarted One LED Red steady ON No current or failing power supply on both Power connectors Both LEDs OFF No current or failing power supply on both Power connectors Green rapidly blinking No WAN connectivity 3 Ready Green steady ON All lines are disabled operational state Green steady OFF All lines are disabled operational state Blinking 1 cycle per 4 seconds 75 duty At lea...

Page 13: ...ing properly OFF Indicates that the PRI port is working properly 11 READY Amber steady ON Indicates that the PRI port is in use OFF Indicates that the PRI port is not connected 13 ETH1 Right LED activity Green blinking variable rate Network traffic Green steady ON No Network traffic OFF Not connected 13 ETH1 Left LED speed OFF 10 Mbps Green 100 Mbps Yellow 1000 Mbps 14 ETH2 3 4 5 ext Right LED act...

Page 14: ...LED Pattern 2 to 6 seconds Restarts the EX Controller unit Power LED blinking All other LEDs OFF 7 to 11 seconds Initiates a partial reset of the EX Controller unit All LEDs are blinking one cycle per second 50 duty 12 to 16 seconds Initiates a factory reset of the EX Controller unit All LEDs steady ON 17 seconds or more No action taken NOTE A useful option if you have accidentally pushed the butt...

Page 15: ...ctor for access to a LAN WAN or computer This port is by default used for uplink WAN connection 14 ETH2 ETH3 ETH4 EXT ETH5 EXT 10 100 1000 BaseT Ethernet RJ 45 connector for access to a LAN WAN or computer These ports are used by default for LAN connections 12 FXS card with FXS ports RJ 11 connectors to attach a conventional telephone or G3 fax 11 DSP CARD No connector available 15 BRI card with 4...

Page 16: ...ue configured for the Endpoint Type For more information see MiVoice 5000 Installing and Configuring Mitel EX Controller and EX Gateway Power and Grounding NOTE In a dual power unit the power switch is not available 4 RX TX TX Ring TX Ring 5 RX RX RX Tip TX Tip DESCRIPTION 1 POWER 1 connector 2 POWER 2 connector 4 Grounding screw RJ 48 Connector Pin NT TE Settings EX Controller Other MX ONE and Mi...

Page 17: ...m 8 in from your monitor computer casing or other peripheral including speakers Cards Information to Know Before You Begin Make sure an adequate earth ground connection has been made between the grounding screw on the back of the controller and an appropriate grounding point in your site Adequate earth ground connection is mandatory to avoid any damage or injuries Wear an ESD wrist strap ensuring ...

Page 18: ...switch WARNING The controller unit must be turned off before adding removing or swapping the system cards 5 Turn off the power sources used to power the EX Controller at the circuit breaker 6 Disconnect all cables except the earth ground connection from the EX Controller CAUTION Power source cables must be disconnected last 7 Unscrew the two thumb screws of the slot where you wish to install or re...

Page 19: ...r bare skin 3 Attach the ESD wrist strap end to an earth ground unpainted bare metal spot of a grounded equip ment rack 4 Make sure the circuit breakers of AC power sources used to power the EX Controller are OFF 5 Make sure the provided power cable is connected to the EX Controller and in an appropriate AC elec trical outlet 6 Connect faxes phones or a PBX to the FXS card 7 Connect a PBX or ISDN ...

Page 20: ...ficates except for factory installed ones Log files of the File service A Factory Reset can be done by using any of the following methods Directly on the controller unit where in you need to insert a small unbent paper clip into the hole of the Reset Default button and release the paper clip Using a Web interface by navigating to Management Firmware and clicking Factory Reset NOTE While performing...

Page 21: ...aration of Conformity UL Mark FCC Safety standard UL 60950 1 2nd Edition 2011 12 19 CAN CSA C22 2 No 60950 1 07 2nd Edition 2007 Am1 2011 IEC 60950 1 2005 2nd edition Am1 2009 with all national deviations EN 60950 1 2006 A1 2010 A11 2009 A12 2011 A2 2013 Emission EN61000 3 2 2006 A1 2009 A2 2009 EN61000 3 3 2008 FCC part 15 2016 subpart B class A EN55032 2015 class A ICES 003 2016 class A Immunity...

Page 22: ... cause harmful interference in which case the user will be required to correct the interference at his own expense Important Any modifications made to this device that are not approved by Mitel Corporation may void the authority granted to the user by the FCC to operate this equipment Innovation Science and Economic Development Canada ISED Disclaimer This Class A digital apparatus complies with Ca...

Page 23: ...19 ROHS CHINA CHAPTER 6 COMPLIANCE RoHS China EX controller complies with the China IEC 60950 1 safety deviation but does not have CCC approvals ...

Page 24: ...es you may connect to your line as determined by the REN you should contact your telephone company to determine the maximum REN for your calling area If your telephone equipment causes harm to the telephone network the Telephone Company may discontinue your service temporarily If possible they will notify you in advance but if advance notice is not practical you will be notified as soon as possibl...

Page 25: ...one company If your telephone equipment causes harm to the telephone network the Telephone Company may discontinue your service temporarily If possible they will notify you in advance but if advance notice is not practical you will be notified as soon as possible You will be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment ...

Page 26: ...or household waste at the end of its working life For appropriate disposal and recycling instructions contact your local Mitel Corporation provider The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC was established by the European Union to minimize negative impact on the environment control hazardous substances and curtail landfill expansion by using the best available reco...

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