Mitel 6865 Quick Reference Guide
MX-ONE – Mitel 6865
8
Eng
lis
h
Inquiry
Ongoing call:
Press
, enter the number
to the 3rd party, press
and
wait for answer.
Switch between calls:
Press the line that holds the call you
want to retrieve.
Conference
Ongoing call:
Press
enter the number to
the 3rdparty, press a free
Line
and
after answer press the
Conference
key
or
After answer press
3
The number of participants is
shown in the display.
Repeat to add more participants.
Transfer
Ongoing call:
Press the shortcut key for
Transfer
,
enter the number to the 3rd party.
Press
L2
and press the
Transfer
key
again (either before or after
answer) to transfer the call.
When a user is receiving a call and
has a “
MXFER
” key monitoring
another extension, the user can
transfer the call to the monitored
extension by pressing the key
(either before or after answering
the first call).
Encrypted call
Ongoing call:
When a padlock is shown in the
display, the speech is encrypted to
and from the phone.
Diversion
Follow-me
Order Follow-me and External Follow-me
Order Follow-me:
Press the
Diversion
.
Select
Follow-me.
Enter the new
answering position number and
press
Done
.
A confirmation text is shown in the
display. The lamp at the
Diversion
is lit.
Order external
Follow-me:
Press the
Diversion
.
Select
External Follow-me.
Enter
the external access code and the
number. Press
Done
.
A confirmation text is shown in the
display. The lamp at the
Diversion
is lit.
Cancel Follow-me and External Follow-me
When any kind of diversion is active, the lamp at the
Diversion
is lit
Cancel Follow-me:
Press the
Diversion .
The lamp is switched off.
Cancel External
Follow-me:
Press the
Diversion.
The lamp is switched off.
Individual Do Not Disturb (DND)
You can activate this feature when you don’t want to be
disturbed, and your Common Service Profile allows this
feature.Then anyone trying to call you will get busy or
will be forwarded to the diversion position if it is
defined by the system administrator.
Activate:
Press the
Diversion
. Select
Do
Not Disturb
.
“Do Not Disturb” will
be shown in the display and the
Diversion lamp is lit
.
Deactivate:
Press the
Diversion
. The Diversion
lamp is turned off.
1424_EN_LZT10393.book Page 8 Tuesday, January 7, 2020 5:07 PM
