SIP Phones – SIP Phones
Snom Desk phones
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75
1.
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3.
Blind transfer allows the calling party to be transferred to another party. When a call is blind transferred, the remote
party will be transferred directly. If the transfer fails because of no answer or a busy line the transferred party can
connect with the party that transferred the call again.
Press
Transfer
and search or dial the contact to transfer the call to.
Make an attended transfer
Attended transfer makes it possible to transfer a call, while first getting the option to talk to the party where the call
is being transferred. If the called party accepts the transfer, the remote party will be connected with the new party
and it is possible to leave the call.
Put the call you want to transfer on hold.
Place another call. Wait for the calling party to answer.
You can now ask if the called party is available to take the call. If so, press
Transfer
to start transferring the
call.
If you have multiple calls on hold, choose which calls to transfer with the navigation key.
3.4 Snom Deskphone - Call Monitoring and Pickup
3.4.1 Quick Reference Guide
You can monitor calls to other extensions and pick up calls.
The call state for an extension is presented on the LED next to the function key. The LED can show the following call
states.
snom desktop phone
Note
This Quick Reference guide is valid for Snom model: 300, 320, D305, D315, D345, 360, 370, D375, 700, 710,
712, 715, 720, 725, 760, 765, 820, 821, 870, Meeting point, M9 and PA1.
Call monitoring and pickup is not
supported on Snom MP, M9 and PA1.
During a transfer, new incoming calls will be placed in your personal queue, if no other call routing rules
apply. You can pick up a new call in the queue by clicking on the pick up button.