Phoning
Mitel 6920 SIP
41
eud-1763/1.0 – R5.0 HF1 – 08.2017
You must save this function to a configurable key using Self Service Portal
(see chapter "Configuring or deleting a key assignment", page 91).
Notes:
• You can activate only one callback at a time.
• An unanswered callback will be automatically cancelled by the system
after about 30 minutes.
To answer the callback request
Someone has asked you to call back. The display shows
Callback
.
You cannot automatically answer a callback request on your phone. You
can either enter the call number manually or use a CTI client, for example
the Mitel OfficeSuite.
Hide number
You do not want your call number to appear on the terminal display of a
called party in the public network. The following options are available here:
Activating callback:
You called someone and hear the busy tone or the ring-back tone. Press the
function key for
Callback
.
➔
Depending on the communication system, you hear the acknowledgement
tone.
Put the handset on-hook.
➔
The display shows
Call expected
. The LED on the function key lights up.
Clear callback:
Press the function key for
Callback
.
➔
Callback request is deleted.
Answering the callback request:
Enter a phone number in call preparation.
Pick up the handset or press the
Dial
softkey.
Note:
You cannot delete a callback request.