Mitel 5320 IP Phone, Administrator'S Manual

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5320/5330/5340 SIP User and Administrator Guide
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Transfer a Call to an Unconnected Third Party
1. While on a call, press ( TRANS/CONF ). The call is put on hold.
2. Press a free Line key.
3. Call the party to whom you want to transfer the call, and then do one of the following:
•
To talk to this party, wait until the connection is established, speak to the party, press
( TRANS/CONF ), and then hang up.
•
To transfer the call without speaking to this party, immediately press
( TRANS/CONF ), and then hang up. The held call will be transferred to the call in
progress.
•
To cancel the transfer, press ( CANCEL ). You are returned to the held call.
Transfer a Call to a Third Party Already on Hold
1. While on a call, press ( TRANS/CONF ). The call is put on hold.
2. Press the Line key of the call on hold, and then press ( TRANS/CONF ).
3. Hang up.
Conference Call (Three-Way)
When two parties are connected on a call, either of those parties can originate a three-way
conference by adding a third party to the call in progress. Once three parties are connected, no
more parties can be added to that call.
A party can be involved in more than one three-way conference call at a time, but the calls cannot
be merged. For example, A and B are on a call. A adds C to create three-way conference call
ABC. B adds D to the call with A to make conference call ABD. ABC and ABD remain separate–
D is not added to conference call ABC.
Add a Third Party to a Call in Progress
1. Press ( TRANS/CONF ). The current call is put on hold.
2. Press a free Line key, and then do one of the following:
•
Dial the number.
•
Press a Speed Dial key.
•
Press ( REDIAL ). .
3. Press Conf . The call you put on hold in step 1 is now connected to the call in progress.
Note: If the new party does not answer, press ( CANCEL ) twice to return to the held party.
Note: Each conference member (other than the conference initiator) may initiate another
three-way conference.