21
22
WARRANTY
1.1 In this warranty:
1.1.1 Australian Consumer Law means the law as set out in Schedule 2 of the Competition and Consumer
Act 2010;
1.1.2
Company
means
GSM Retail Australia
Pty Ltd ABN 53 007 682 475 of 142-144 Fullarton Road,
Rose Park SA 5067. Telephone 1300 373 199. Email
admin@gsm
retailaust
.com.au
;
1.1.3
Consumer
means a “consumer” as that term is defined in Section 3 of the Australian Consumer Law
as the original purchaser of a Mistral product;
1.1.4
Consumer Guarantees
means the guarantees under the Australian Consumer Law;
1.1.5
You
means the Consumer.
1.2
Nothing in this warranty affects any person’s rights under the Australian Consumer Law. The benefits to any
Consumer under this warranty are in addition to the rights and remedies available under any Consumer
Guarantees.
1.3
Subject to the other clauses of this warranty, the Company warrants to the Consumer that the
Mistral product will be free of manufacturing defects and will perform to the Company’s specifications.
1.4
The benefit of this warranty extends only to the Consumer as original purchaser of a Mistral product which
is installed in a domestic household area.
*The in Home warranty does not apply to Commercial and or industrial usage. *
Please See 1.7.7 for additional
information
1.5
This warranty commences on the date of purchase of the Mistral product by the Consumer and
continues for the benefit only of the Consumer until the expiry of two (2) year
(Warranty Period)
.
1.6
If within the Warranty Period a manufacturing defect is discovered in the Mistral product or it fails to
perform to the Company’s specifications as a result of some defect in materials, components or
workmanship (Defect) then the Company will, at its option, repair the Mistral product or supply a
replacement Mistral product free of charge. A replacement Mistral product may differ from the original
product purchased by the Consumer.
1.7 This warranty will not apply to any Mistral product:
1.7.1
Installed by any person other than a qualified tradesperson; or
1.7.2
Subjected to misuse, neglect, negligence or accidental damage; or
1.7.3
Operated in any way contrary to any operating or maintenance instructions; or
1.7.4
Improperly handled, installed or maintained; or
1.7.5
Altered or modified prior to or after installation; or
1.7.6
Damaged directly or indirectly by power surges, electrical storm damage or connection to incorrect
power supply
1.7.7
Industrial and or Commercial usage is inclusive of staff areas in office/ shop environments, hotel/
motel or other similar accommodation or rental type properties including Bed and Breakfast
establishments.
FOR TECHNICAL ENQUIRIES CALL 1300 373 199 (AUSTRALIA) OR 0800 764 912 (NEW ZEALAND)
The Australian Consumer Law requires the inclusion of the following
statement with this warranty:
Our goods come with guaranteed that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
