Mirapoint RazorSafe 700, Hardware Manual

Page: 86 / 98

Troubleshooting Your Appliance
80
A
Troubleshooting Expansion Cards
c
Only trained service technicians are authorized to remove the appliance cover and
access any of the components inside the appliance. Before you begin this procedure,
review the safety instructions that came with the appliance.
b
When troubleshooting an expansion card, see the documentation for your AOS
release and the expansion card.
To troubleshoot expansion cards:
1.
Run the appropriate online diagnostic test.
2.
Power off the appliance and attached peripherals, and disconnect the appliance
from the electrical outlet.
3. Open the appliance. See Opening the Appliance on page 30.
4.
Verify that the installed expansion cards are compliant with the expansion-card
installation guidelines. See
Expansion Cards and Expansion-Card Risers on
page 47.
5. Reseat any expansion card that is not firmly seated in its connector. See
Installing an Expansion Card on page 48.
6. Close the appliance. See Closing the Appliance on page 30.
7. Reconnect the appliance to the electrical outlet, and power on the appliance and
attached peripherals.
8.
If the problem is not resolved, proceed to 9.
9.
Power off the appliance and attached peripherals, and disconnect the appliance
from the electrical outlet.
10. Open the appliance. See Opening the Appliance on page 30.
11.
Remove all expansion cards installed in the appliance. See Removing an
Expansion Card on page 49.
12. Reseat the expansion-card risers to the system-board. See Expansion Cards and
Expansion-Card Risers on page 47.
13.
Close the appliance. See Closing the Appliance on page 30.
14.
Reconnect the appliance to the electrical outlet, and power on the appliance and
attached peripherals.
15. Run the appropriate online diagnostic test.
If the tests fail, see Getting Technical Support on page 2.
16.
For each expansion card you removed in 11, perform the following steps:
a. Power off the appliance and attached peripherals, and disconnect the
appliance from the electrical outlet.
b.
Open the appliance. See Opening the Appliance on page 30.
c.
Reinstall one of the expansion cards.
d. Close the appliance. See Closing the Appliance on page 30.