Troubleshooting
Troubleshooting
19
18
SYMPTOM
POSSIBLE
CAUSES
SOLUTIONS
LED is solid blue, but
no streamed sounds
are heard in the
hearing aids.
Hearing aids are not
within wireless range.
Move closer to the
Miracle-EarLINK
™
TV
Streamer AV.
Audio stream needs
to be manually
started to be heard in
hearing aids.
Manually start the audio
stream via your remote, or
hearing aid user control.
Hearing aids are
not paired with the
Miracle-EarLINK
™
TV
Streamer AV.
Refer to
Pairing
section
to associate your
hearing aids with the
Miracle-EarLINK
™
TV
Streamer AV.
SYMPTOM
POSSIBLE
CAUSES
SOLUTIONS
I expect to hear
audio streaming,
but my LED is solid
green.
Audio cable may be
connected to “audio
IN” on electronic
audio source.
Ensure the cable is
plugged into “audio
OUT” jack on the
electronic audio source.
No incoming audio
signal is available.
Turn on the electronic
audio source.
Electronic audio
source output is not
correct format.
Set the digital output on
your electronic audio
source to PCM or Dolby
Audio.