2.6. Auto-attendant Setting (IVR)
Through the web page, you can create Interactive Voice Response (IVR). IVR are
designed to allow for more efficient routing of calls from incoming callers.
Voice menus are constructed depending on your needs. Just like your business you
need to create the solution best suited to your customers.
*
Name
Set a IVR (OGM) name
*
Extension
Set an extension which can use this IVR (OGM)
*
Please Select
Select a IVR message, including the custom message.
*
Dial other Extensions?
Enable or dis-able to
dial other extensions.
*
Keypress’ Event -
Dial any single Key on the phone, then the call will route to…
Dial
Selectable Routes
Routes destination
0
Go to Extension
8001~8032
1
Go to Menu
OGM IVR of Working time, Close time
2
Go to Ring Group
1~ x (you can custom Ringing Groups)
3
Custom
You can define the routes as you like
4
Hangup
Goes on-hook or terminate the conversation
5
Play Invalid
Indicate invalid
6
Disabled
No any action
*
Optional
# Optional
t Optional
12
