Spirobank II
Rev.1.6
Page 34 of 35
User manual
5
PROBLEM SOLVING
PROBLEM
MESSAGE POSSIBLE CAUSES
REMEDY
Spirobank II
does not
turn on
\
The battery pack could be discharged
Connect the device to the battery charger.
\
The battery pack has not been properly
inserted in the device
Contact a technical service center
\
The device may have lost its internal software Connect the device to the PC with the
USB cable and update the internal software;
For more detailed information please
consult the winspiroPRO software user
manual available on line within the
software itself.
Problem when turning
on the device
Error in ram
memory
Recovering
data
Please wait
Memory data within the device has been
damaged
If the data has been restored correctly the
standard turn-on process will complete
itself. If this process does not finalize
contact an authorized technical service
center.
The device turns off and
subsequently turns on
again.
\
An internal error has occurred.
Check on the following website
www.spirometry.com for a more recent
internal software release of the device.
Update the internal software by
downloading the latest release by using the
winspiroPRO software For further
information consult the winspiroPRO
manual available on line within the software
itself.
Spirometry test results
are unreliable
\
The turbine may contain dirt or foreign matter. Clean the turbine as explained in paragraph
5.1; if necessary replace the turbine with a
new one.
\
The test was not performed correctly.
Repeat the test and follow closely the
indications shown on the screen.
Certain spirometry
and/or oximetry
parameters are not
shown at the end of a
test.
\
Personalized parameter setting in the service
menu.
Check the parameter setting in the item
“PARAMETER setting” within the Service
Menu as explained in paragraph 2.5
During an oximetry test
values are returned at
irregular intervals,
intermittent or simply
wrong.
\
The sensor is positioned incorrectly or the
patient perfusion is insufficient.
Riposition the oximetry sensor.
\
The patient has moved.
To obtain accurate oximetry readings it is
important that the patient must not move
abruptly.
During oximetry testing
the screen is barely
readable
\
After a few minutes the screen backlight turns
off automatically to save battery energy.
None
Problem during battery
pack recharging
Damaged
battery pack
The battery pack could be damaged or simply
mispositioned.
Contact a technical service center
Unforseeable error of
the memory
Error in
memory
Data in archive is damaged.
Contact a technical service center
The device has frozen
due to an unforseeable
event
\
\
Press the power
key 3 times and wait
approximately four seconds after which the
device will reset itself and turn on again
WARNING
Before contacting a technical service center, please try downloading the database from the device to the PC using the
winspiroPRO software. This procedure is necessary to save a backup in case all the data is accidentally lost during device
repair. Furthermore the database could be of confidential nature and as such not accessible by authorized personnel and also
subject to privacy laws.
