6
Chapter 4:
Troubleshooting
If your system does not operate correctly at first, re-read the instructions regarding the procedure being
performed. If problems occur with third party software, consult the accompanying documentation.
Please check this section for possible solutions. If the problem still cannot be resolved, contact your
authorized dealer.
Initial Inspection
Oftentimes the simplest things can cause the most confusing errors. Always check the following:
1.
The power cord is securely connected to both the AC outlet and your Panel Touch.
2.
The Panel Touch is turned on.
Peripherals
Configuration Problems
If one or more of your peripherals is not working correctly, it often can be the result of an improper
configuration either with the device driver or the BIOS. To check device drivers, enter Windows and check
the Control Panel for possible conflicts. Default IRQ settings are included in appendices. Enter the BIOS
program to verify the configuration settings
Connection Problems
If you are having problems with your peripherals and have checked the possible solutions above, the
connection between your Panel Touch and the peripheral may be the problem. Verify the cable signal
output.