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MINOLTA-QMS PagePro 4110W, User Manual

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MINOLTA-QMS PagePro 4110W User Manual Download Page 122

9

Troubleshooting

9-2

9.1

Clearing paper misfeeds

Clearing paper misfeeds at the imaging cartridge

1

Switch the printer OFF.

2

Close the output tray.

3

Press the top cover release button 
and open the cover.

4

Lift out the imaging cartridge.

5

Wrap the the imaging cartridge in a 
cloth to protect it against exposure 
to light.

6

Carefully pull the misfed sheet(s) 
out of the printer.

Summary of Contents for PagePro 4110W

Page 1: ......

Page 2: ......

Page 3: ... the printer 2 3 External printer parts 2 3 Internal printer parts 2 4 Optional accessories 2 5 Printer control panel 2 6 2 3 Installing your laser printer 2 7 Place of installation 2 7 Storage of consumables and accessories 2 7 Ambient conditions 2 8 Space required 2 8 Space required for the standard model printer 2 8 Space required for the printer when equipped with options 2 9 2 4 Setting up yo...

Page 4: ...3 32 4 Working with the Windows printer drivers 4 1 Displaying printer driver settings 4 1 Displaying settings in Windows 95 98 Me 4 1 Displaying settings in Windows NT 4 0 Windows 2000 4 3 4 2 Paper index card 4 4 Selecting a paper format 4 5 Specifying the number of copies 4 5 Specifying the orientation of the print paper 4 5 Switching on off the printer s sorting function 4 6 Specifying the pap...

Page 5: ...t for when loading paper 6 1 What should I watch out for when loading envelopes 6 1 Which sizes of paper can I use 6 3 What types of paper can I use 6 4 Printable area 6 4 6 2 Using the control button 6 5 Printing the configuration page 6 6 Continuing a print job after an error message 6 7 6 3 Loading paper 6 8 Loading paper into paper feed tray 1 6 8 Loading paper into the manual feed unit 6 9 Lo...

Page 6: ...ing paper misfeeds at the optional duplex unit bottom 9 11 9 2 Problems with print quality 9 12 9 3 General printing problems 9 15 9 4 USB connection problems 9 16 9 5 Printer messages 9 17 Indicator functions 9 17 Status messages 9 18 User messages 9 19 Service messages 9 24 10 Appendix 10 1 Performance features 10 1 Hardware 10 1 Operating systems 10 1 10 2 Technical specifications 10 2 PagePro ...

Page 7: ...ays keep the manual within reach MINOLTA QMS reserves the right to make changes to the contents of this manual without notice Trademarks Centronics is a registered trademark of Centronics Inc Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation IBM is a registered trademark of the International Business Machines Corporation Adobe PostScript and the PostScript logo ar...

Page 8: ...on of the routine for installing the printer driver 4 Working with the Windows printer drivers Details of how to control the printer via the printer driver This helps you learn how to use the printer s functions effectively 5 Working with the Windows printer tools Details of how you can use the supplementary Windows programs most effectively 6 Working with the printer Getting to know how your prin...

Page 9: ... arrow refers you to safety measures that must be taken to prevent the hazard MENU Key on the control panel button on the printer driver with the description Menu Ü Single action to be performed there are no other steps 1 Step 1 of a series of actions 2 Step 2 of a series of actions etc Help is available here Ü The suggestion stated here helps you to get the desired result This is a helpful tip Te...

Page 10: ...Do not move the unit unless the power cable has been removed from the socket Otherwise you may damage the cable The result could be a short circuit or a fire Ü Do not place any heavy objects on the power cable Do not pull or kink the cable as this can result in damage to the cable The result could be an electric shock or a fire Ü Make sure that the machine is not standing on a cable connected to a...

Page 11: ...n electric shock Ü Do not insert any paper clips staples or other small metal objects into openings on the machine The result could be an electric shock or a fire If metal pieces are fed into the machine switch it off immediately disconnect the power cable and contact your customer support technical specialist Ü Do not place coffee cups drink bottles or other containers with liquids in them on the...

Page 12: ...and Safety Act of 1968 This means that the printer does not produce hazardous laser radiation Internal laser radiation Average radiation output 1 03 mW at the laser aperture of the print head unit Wavelength 770 810 nm This device works with a laser diode of class 3b with invisible laser radiation The laser diode and the polygon mirror for sampling are integrated into the laser unit The laser unit...

Page 13: ...atutory requirements without exception The safety label shown on the following page confirms compliance with the CDRH regulations This label must be attached to all products sold or used in the USA Laser safety label DANGER Use the printer only as described in this manual Using the controls adjusting the printer or performing procedures other than specified in this manual may result in exposure to...

Page 14: ... the instructions contained in this manual Ozone emission Small quantities of ozone escape during the printing process These quantities do not represent a health hazard In spite of this you should take care that the area in which the machine is located has adequate ventilation especially when you are printing large quantities of materials or whether the machine is being used continuously over a lo...

Page 15: ...cking the printer keep the packaging materials out of reach of children 1 Remove the printer parts and accessories from the box m Paper output tray m Printer m Installation Guide m Software and Documentation CD RO m Power cable m Paper feed tray Interface cables are not included in the shipment If you need interface cables contact your local vendor or computer store 2 Remove the packaging material...

Page 16: ...rs from the printer 4 Pull the plastic strip out of the printer 5 Remove the plastic strip from the rear of the printer Why save the packaging materials If you need to move the printer you can use the packaging again In this way you can be certain that your printer is correctly packed ...

Page 17: ...6 7 4 8 10 11 9 12 No Description No Description 1 Release button for top cover 7 Power Switch ON OFF 2 Control panel 8 Cover for paper feed tray 1 3 Paper output tray face down 9 USB port 4 Top Cover 10 Socket for power cable 5 Paper guides 11 Parallel port 6 Paper feed tray 1 multipurpose tray 12 NIC option port ...

Page 18: ... and setting up the printer 2 4 Internal printer parts 1 6 2 3 4 5 No Description No Description 1 Fusing unit 4 Cover for paper feed tray 1 2 Paper guide 5 Image transfer roller 3 Manual paper feed unit 6 Imaging cartridge ...

Page 19: ...alling and setting up the printer 2 2 5 Optional accessories 1 2 3 4 No Description No Description 1 Paper feed tray 2 500 sheet cassette 3 Duplex Unit 2 Paper feed tray 3 500 sheet cassette 4 Network interface card ...

Page 20: ...setting up the printer 2 6 Printer control panel The control panel has four indicators and one button 1 2 3 4 5 No Description No Description 1 Fault orange 4 Ready green 2 Toner empty orange 5 Control button 3 Paper empty orange ...

Page 21: ...ted by the following l splashing liquids l organic gases for example ammonia l direct sunlight l severe temperature fluctuations l exhaust air from heating ventilation or air conditioning systems Storage of consumables and accessories Printing consumables and accessories should be kept l sealed in their original packagings l protected against direct sunlight or heat l protected against fluorescent...

Page 22: ... 85 maximum variation of 20 per hour Space required Make certain that there is enough space available around the printer see illustration This will facilitate operation reloading paper and toner and maintenance of the printer Space required for the standard model printer A D E H G F B C No Dimension No Dimension A 40 1 2 in 1030 mm E 23 1 2 in 600 mm B 33 in 840 mm F 11 3 4 in 300 mm C 24 3 4 in 6...

Page 23: ... equipped with a duplex unit 2 when equipped with a third paper cassette unit A B C D E H F G No Dimension No Dimension A 40 1 2in 1 030mm 46 1 2 in 1 1180 mm 1 E 23 1 2 in 60 0mm B 33 in 840 mm F 11 3 4 in 30 0mm C 29 1 2in 7 50mm 34 1 4 in 2 870 mm 2 G 4 in 10 0mm D 6 in 150 mm 11 3 4 in 1 300 mm 1 H 11 3 4 in 30 0mm ...

Page 24: ...ng the paper output tray and paper feed tray 1 Set the guides of the paper feed tray to match the size of paper you want to use 1 Attach the paper output tray to the printer as shown here 2 Slide the lower part of the paper feed tray into the printer 3 Place the cover on top of paper feed tray 1 ...

Page 25: ...f plain papier 1 Remove the cover of paper feed tray 1 Using a large paper format Ü Then extend the paper support 2 Place the paper between the paper guides Slide the guides up to the stack of paper How many sheets may I place in the cassette Ü The stack of paper should not exceed the ma x mark 3 Place the cover on top of paper feed tray 1 ...

Page 26: ...re that the printer s power switch is in the 0 OFF position 2 Insert the plug on the end of the power cable supplied into the power socket of the printer 3 Insert the other end of the power cable into a power socket CAUTION Using the wrong power cable may cause a short circuit Using power cables of inadequate cross section can lead to overheating of the cable Ü Only use an extension cable which ha...

Page 27: ...set Ü Switch the power switch to I ON in order to activate the printer The printer is ready for use after approximately 23 seconds Ü Switch the power switch to 0 OFF in order to deactivate the printer Saving energy makes sense After the printer has not received a print command for approximately 15 minutes it automatically switches to POWER SAVE mode If the printer receives a new print job while it...

Page 28: ...e sure that the printer is functioning properly 1 Switch on the printer The printer is ready for operation after approximately 23 seconds 2 Hold down the CONTROL BUTTON for more than 15 seconds until the Toner empty and Ready indicators flash as shown below After the control button is released the Configuration Page is printed ...

Page 29: ...mputer 3 Connect the other end of the interface cable to the parallel port of the printer 4 Secure the connector by means of the clips on the socket For the technical specifications of the cable see page 10 5 CAUTION Using the wrong type of cable may result in damage to the equipment Using the wrong type of cable may damage the socket on the printer Ü Only use an IEEE 1284 type B shielded interfac...

Page 30: ...ect one end of the interface cable to the USB port of the printer 4 Connect the other end of the interface cable to the USB port of the computer 5 The Add New Hardware Wizard Windows 98 Me or Found new Hardware Wizard Win 2000 dialogue appears 6 Insert the Software and Documentation CD ROM supplied with your printer into your computer s CD ROM drive in order to install the USB device driver see pa...

Page 31: ...g the printer driver The installation program is designed so that even people not accustomed to working with computers can easily accomplish it You will be guided step by step through the installation process All you need to do is follow the installation program Before you begin the installation you should observe the following points l What operating system is running on your computer l What is t...

Page 32: ...Help will not be installed l The auxiliary program for deinstallation will not be installed To use this auxiliary program start the file zuninst exe on the CD ROM that is supplied with your printer Information on installing a network printer Local printer or network printer The printer can be equipped with an optional network card if required Contact your hardware supplier You can install the prin...

Page 33: ...only be connected with a USB cable if the computer is running Windows 98 Windows Me or Windows 2000 Installing the USB device driver for Windows 98 1 Switch on your computer and start Windows 98 2 Switch on the printer Do not yet connect the USB cable 3 Check that Windows 98 has finished loading and that the printer is ready 4 Insert the Software and Documentation CD ROM supplied with your printer...

Page 34: ...ter driver 3 4 7 Click NEXT to display the next dialogue 8 Check the Search for the best driver for your device box and then click NEXT 9 When the next dialogue appears check the Specify a location box and then click BROWSE ...

Page 35: ... CD ROM and specify the location of the USB Driver on the CD ROM Drive as follows m Drivers Pp4110W Win98 Gb Gdi Drv usb 11When the following dialogue appears click NEXT 12When the following dialogue appears click FINISH to complete the installation ...

Page 36: ... later using the CD ROM installer 14Check that Minolta QMS PagePro 4110W appears below Universal serial bus controller on the Device Manager tab of the System Properties dialogue How do I open the System Properties Dialogue Ü Click with the right hand mouse button on the MY COMPUTER icon on the desktop and then click PROPERTIES in the shortcut menu that appears 15Proceed with Installing the printe...

Page 37: ...onnect the USB cable 3 Check that Windows Me has finished loading and that the printer is ready 4 Insert the Software and Documentation CD ROM supplied with your printer into your computer s CD ROM drive 5 When the installing screen appears close it 6 Connect the printer to the computer with the USB cable see page 2 16 to display the Add New Hardware Wizard dialogue ...

Page 38: ...3 Installing the printer driver 3 8 7 Check the Search for the best driver for your device box and then click NEXT 8 When the next dialogue appears check the Specify a location box and then click BROWSE ...

Page 39: ...ver 3 3 9 9 Browse the CD ROM and navigate to Drivers Pp4110W WinMe Gb Gdi Drv usb Then click OPEN 10When the following dialogue appears click NEXT 11When the following dialogue appears click FINISH to complete the installation ...

Page 40: ... this screen now to install the printer driver we recommend that you exit this and install the printer driver later using the CD ROM installer see page 3 23 13Check that Minolta QMS PagePro 4110W appears below Universal serial bus controller on the Device Manager tab of the System Properties dialogue ...

Page 41: ... Driver for Windows 2000 1 Switch on your computer and start Windows 2000 2 Switch on the printer Do not yet connect the USB cable 3 Check that Windows 2000 has finished loading and that the printer is ready 4 Insert the Software and Documentation CD ROM supplied with your printer into your computer s CD ROM drive 5 When the installation screen appears close it 6 Connect the printer to the compute...

Page 42: ...Installing the printer driver 3 12 8 Check the Search for a suitable driver for my device box and then click NEXT 9 When the following dialogue appears check the Specify a location box and then click NEXT ...

Page 43: ...he printer driver 3 3 13 10When the following dialogue appears click BROWSE 11Browse the CD ROM and navigate to Drivers Pp4110W Win2000 Gb Gdi Drv usb Then click OPEN 12When the following dialogue appears click OK ...

Page 44: ... the printer driver 3 14 13When the following dialogue appears check the Disable the device The Add Remove Hardware Wizard in the Control Panel can be used complete the driver installation box and then click FINISH ...

Page 45: ...pen the System Properties dialogue Then click the DEVICE MANAGER button on the Hardware tab How do I open the System Properties dialogue Ü Click with the right hand mouse button on the MY COMPUTER icon on the desktop and then click PROPERTIES ...

Page 46: ...rinter driver 3 16 15When the following dialogue appears double click the USB Printing Support below Universal Serial Bus controllers 16When the following dialogue appears click the UPDATE DRIVER button on the Driver tab ...

Page 47: ...Installing the printer driver 3 3 17 17When the following dialogue appears click NEXT to display the next dialogue 18Check the Search for a suitable driver for my device box and then click NEXT ...

Page 48: ...8 19When the following dialogue appears check the Specify a location box and then click NEXT 20When the following dialogue appears click BROWSE 21Browse to the CD ROM and navigate to Drivers Pp4110W Win2000 Gb Gdi Drv usb Then click OPEN ...

Page 49: ...Installing the printer driver 3 3 19 22When the following dialogue appears click OK 23When the following dialogue appears click NEXT ...

Page 50: ...lation 25A Printer driver installation dialogue appears Although you may proceed with this screen now to install the printer driver we recommend that you exit this and install the printer driver later using the CD ROM installer see page 3 23 26When the following dialogue appears click CLOSE on the Driver tab ...

Page 51: ...the Computer is restarted open the System Properties dialogue Then click the DEVICE MANAGER button on the Hardware tab How do I open the System Properties dialogue Ü Click with the right hand mouse button on the MY COMPUTER icon on the desktop and then click PROPERTIES ...

Page 52: ...printer driver 3 22 29When the following dialogue appears check that Minolta QMS PagePro 4110W appears below Universal Serial Bus controllers 30Proceed with Installing the printer driver using the Installer on page 3 23 ...

Page 53: ...hen the Update Device Driver Wizard or Add new Hardware Wizard dialog appears Ü Click Cancel to close the dialog 4 Place the PagePro 4110W Software and Documentation CD ROM into the CD ROM drive of your computer The installation program starts automatically The installation program does not start automatically Ü Start Windows Explorer and open the directory of the CD ROM Ü Double click on MINOLTA ...

Page 54: ...ppear where you may select the port When you have installed the PagePro 4110W USB device driver select USB PAGEPRO 4110 For the parallel port select LPT 1 After the printer driver has been installed the Minolta QMS Printer Utilities Program Group appears You can now access the Minolta QMS Printer Utilities Program Group via the Windows Start menu ...

Page 55: ...e File menu in the Status Display will close this program Follow the instructions provided for registering the Status Display according to your operating environment For further details please refer to the documentation that came with your version of Windows Note The Status Display allows you to monitor the operating status of the printer only when the printer is locally directly connected to the ...

Page 56: ...rties dialogue appears 2 Click on the Start Menu Properties tab Then click ADD The Create Shortcut dialogue is opened 3 Click the BROWSE button and navigate to C Windows zstpw18w exe in this example we assume that the file is installed for C Windows Then click OPEN 4 Click NEXT in the Create Shortcut dialogue ...

Page 57: ...m Folder dialogue opens 5 Select the StartUp folder and then click NEXT The Select a Title for the Program dialogue appears 6 Enter a name for the shortcut to the Status Display Then click FINISH 7 Click OK in the Taskbar Properties 8 Restart the computer ...

Page 58: ...3 Installing the printer driver 3 28 9 Make sure that the Minolta QMS PagePro 4110W Status Display window appears on your desktop and that the Status display icon appears on the taskbar ...

Page 59: ...INGS and then click TASKBAR START MENU The Taskbar Start Menu Properties dialogue appears 2 Click on the Advanced tab Then click ADD The Create Shortcut dialogue is opened 3 Click the BROWSE button and navigate to C Windows zstpw18w exe in this example we assume that the file is installed for C Windows Then click OK ...

Page 60: ...e Select Program Folder dialogue opens 5 Select the StartUp folder and then click NEXT The Select a Title for the Program dialogue appears 6 Enter a name for the shortcut to the Status Display Then click FINISH 7 Click OK in the Taskbar and Start Menu Properties 8 Restart the computer ...

Page 61: ...Installing the printer driver 3 3 31 9 Make sure that the Minolta QMS PagePro 4110W Status Display window appears on your desktop and that the Status display icon appears on the taskbar ...

Page 62: ...Program Group 2 Click on Uninstall The deinstallation program starts automatically 3 Follow the subsequent instructions The deinstallation of the printer driver is successfully completed once the Windows operating system has been restarted Note The USB device driver is uninstalled automatically with the printer driver ...

Page 63: ...ter drivers 4 1 Displaying printer driver settings Displaying settings in Windows 95 98 Me 1 In the START menu select Settings Printer The Printers dialogue box appears 2 Click on the Minolta QMS PagePro 4110W icon 3 Under File select the item Properties The following box appears ...

Page 64: ...2 4 Click on the 32 bit SuperDriver Setup tab The printer driver dialogue box appears The operating system also uses index cards The About index card is automatically determined by the operating system and is therefore not described in this manual ...

Page 65: ... Windows 2000 1 In the START menu select Settings Printer The Printers dialogue box appears 2 Click on the Minolta QMS PagePro 4110W icon 3 Windows NT4 0 Under File select the item Document Defaults Windows 2000 Under File select the item Printing Preferences The following box appears ...

Page 66: ...ex card This index card allows you to l select the paper format l specify the number of copies l specify the orientation of the paper l switch on off the printer s sorting function l specify paper feed from different trays l recall the original settings Default ...

Page 67: ... number of copies In the Copies box specify the number of copies that you want to print You may enter any value between 1 and 999 Specifying the orientation of the print paper Under Orientation you can specify whether your document should be printed in portrait vertical or landscape horizontal format Paper Size Envelopes Size Letter 8 5 x 11 in Env Monarch 3 87 5 7 5in Legal 8 5 14 in Env COM10 4 ...

Page 68: ...ion in order to sort your printouts automatically Deactivate the sort feature in other applications Deactivate the sort feature in other software applications if there is a conflict between the setting in the printer driver and the setting in the other application 1 2 3 1 2 3 1 2 3 1 1 1 2 2 2 3 3 3 Collate OFF Collate ON ...

Page 69: ... Different paper for 1st page box and select the desired tray from the 1st Page dropdown list Recalling the original settings DEFAULT Click on DEFAULT in order to reset all options on this index card to their original factory settings Paper source Description Auto Printing paper is fed from all available trays Tray 1 Printing paper is fed from tray 1 Tray 2 3 Printing paper is fed from tray 2 3 Ma...

Page 70: ...ex card allows you to l print several pages of a document on the same print page l provide printouts with a watermark l design custom watermarks l scale enlarge reduce documents upon printout l activate the duplex function printing on both sides l recall the original settings Default ...

Page 71: ...ument pages from each other by means of lines Ü Click on DETAIL OF N UP to define the layout of document pages on the print page The N Up dialogue box appears Note Before printing with an N up setting make sure that the document s printing orientation has been correctly aligned N Up settings Description Off One document page will be printed on each print page 2 up Two document pages will be printe...

Page 72: ...eader at a glance about the nature of your document Ü Select a predefined watermark from the dropdown list Ü Activate the checkbox First page only so that the watermark will only be printed on the first page of a multi page document Watermarks as copy protection Provide your printouts with a watermark in order to prevent the printed pages from being copied ...

Page 73: ... on a predefined watermark to modify it The fields under Watermark edit are activated 3 Design your watermark by changing the settings In the preview box you can see how the watermark will appear when it is printed and where it is positioned on the page 4 Confirm your entries with OK The dialogue box closes Deleting watermarks If you would like to delete a watermark mark it in the list of watermar...

Page 74: ...enlargement 200 Duplex Booklet function The Duplex Booklet function allows you to automatically print on both sides of the paper A dropdown list offers you the following options l Short edge binding l Long edge binding l Booklet Left Binding for printing a document which is folded once in the middle and bound on the right hand side l Booklet Right Binding for printing a document which is folded on...

Page 75: ... card This index card allows you to l optimize the printout of documents that will be sent via fax Colors to Patterns l Enhance the contrast l specify the resolution for the printout l optimize the printing of graphics DETAIL l recall the original settings Default ...

Page 76: ...nition between dark and light Determining the resolution The quality of the printout is defined by means of the Resolution function Ü Select 600 x 600dpi for normal printouts for example for text and graphics with thick line elements Ü Select 1200 x 600dpi for printouts which require a high print quality for example for text and graphics with fine line elements Ü Select 12 00x 1200 dpi for printou...

Page 77: ...Graphics dialogue window is called up via the DETAIL button This window contains further options for optimizing the appearance of graphics in the printout Click hold and move the slider controls to alter the contrast brightness and sharpness of graphics Value changes are reflected in the view window as you make them ...

Page 78: ...Transmit Once option is enabled Transmit Once When this option is enabled the document is transmitted to the printer once However it stays in the printer s memory and can be reprinted as many times as requested Only one copy is printed The document is too large to fit in the memory Print the document without using the Transmit Once option ...

Page 79: ... installed the duplex unit then you can mark this in the list of available options Ü Activate the duplex unit with the ADD button Ü Deactivate the duplex unit with the REMOVE button Activating optional paper feed tray 2 or 3 If you have installed paper feed tray 2 or 3 then you can mark this in the list of available options Ü Activate paper feed tray 2 or 3 with the ADD button Ü Deactivate paper f...

Page 80: ...4 Working with the Windows printer drivers 4 18 ...

Page 81: ...omatic startup of Status Display If when you installed the printer driver you activated the option to automatically start the printer driver then the Status Display is automatically called up each time the computer is started Optional registration in the StartUp directory of Windows allows the Status Display to reside on your desktop automatically see page 3 25 ...

Page 82: ...own in this section are examples of the Status Display operating for Windows 95 The screen images may appear differently for Windows 98 Windows Me Windows 2000 and Windows NT 4 0 1 Open the Minolta QMS PagePro 4100 Program Group 2 Click on Minolta QMS PagePro 4110W Status The Status Display appears ...

Page 83: ...size of the window 5 2 Understanding Status Display Messages The Status Display shows the following types of messages l Printer Status Current operational status of the printer l How to recover Explanations of how to correct problems and recover from error conditions l Warning Status Warning messages such as low toner l Printer Status Figure Graphic representation of the printer l Printing Status ...

Page 84: ...messages to appear if activated l Inactivate Popup Popup error messages which are not activated l Activate Popup Popup error messages which are activated To activate a popup error message Ü Click on the message in the Inactivate Popup list then click on ADD The message is moved to the Activate Popup list To inactivate a popup error message Ü Click on the message in the Activate Popup list then cli...

Page 85: ...Total number of pages that have been printed by the printer l Tray 2 Paper feed tray 2 installed or not installed l Tray 3 Paper feed tray 3 installed or not installed l Duplex Duplex unit installed or not installed l NIC Option Network interface card installed or not installed l Printer Memory Available memory capacity 5 5 Closing the Status Display Ü In the Status Display menu bar select the Fil...

Page 86: ...5 Working with the Status Display 5 6 ...

Page 87: ...urface m Paper that is not cut at right angles m Paper that is held together by glue adhesive or clips m Paper with labels that detach easily m Warped or curled up postcards l Please note that the stack of paper in the paper tray should not exceed the max mark Note When paper is loaded the orientation is based on the format marks in the paper source units What should I watch out for when loading e...

Page 88: ...cing down and pointing to the rear of the tray l Make certain that the flaps are neatly folded back Test envelopes before buying large quantities Some types of envelopes crease easily when they are run through a printer Test a type of envelope before purchasing large quantities ...

Page 89: ...m Yes Yes Yes Letter 8 1 2 in 11 in Yes Yes 2 Yes Legal 8 1 2 in x 14 in Yes Yes Yes Executive 7 1 2 in x 10 1 2 in Yes Yes Yes Envelopes postcard and custom sizes Envelope DL 110 220mm Yes No Yes Envelope C5 162 250mm Yes No Yes Envelope B5 176 250mm Yes No Yes Envelope COM10 4 1 8 in x 9 1 2 in Yes No Yes Envelope Monarch 3 7 8 in x 7 1 2 in Yes No Yes J Post Postcard 4 in x 5 3 4 in Yes No Yes ...

Page 90: ... Tray 1 Tray 2 3 option Manual paper feed unit standard media Plain paper weight 16 to 24 lbs 60 to 90g m2 Yes Yes Yes Recycled paper weight 16 to 24 lbs 60 to 90g m2 Yes Yes Yes special media Transparent film Yes No Yes Labels Yes No Yes Letterhead Yes No Yes Envelopes Yes No Yes Postcards Yes No Yes Card or thick paper 24 to 43 1 4 lbs 9 0 to 163g m2 Yes No Yes 0 16 in 4mm 0 16 in 4mm 0 16 in 4m...

Page 91: ...l has four indicators and one button The control button allows you to l print out the configuration page l continue a print job after an error message 1 2 3 4 5 No Description No Description 1 Fault orange 3 Paper empty orange 2 Toner empty orange 4 Ready green 5 Control button ...

Page 92: ...configuration of your printer 1 Make sure that m The Fault and Paper indicators are not on m The Ready indicator is on constantly 2 Hold down the CONTROL BUTTON for more than 15 seconds until the Toner empty and Ready indicators flash as shown below After the control button is released the Configuration Page is printed ...

Page 93: ...e 4 When there is no more paper in the feed trays 4 When paper of a different format to that set in the printer driver was fed into the printer 1 Make sure that one of the above errors has occurred 2 Press the control button in order to operate the page feed The print job continues Check the printout If you have continued a print job after an error message then check the printout Often not all pag...

Page 94: ...y only when it is completely empty 4 Refer to the advice on loading paper 1 Remove the cover of paper feed tray 1 Using a large paper format Ü Then extend the paper support 2 Place the paper between the paper guides Slide the guides up to the stack of paper How many sheets may I place in the cassette Ü The stack of paper should not exceed the ma x mark 3 Place the cover on top of paper feed tray 1...

Page 95: ...in one at a time 1 Make sure that the cover of paper feed tray 1 is fitted properly 2 Slide the guides outwards as far as they will go 3 Place the paper between the guides with the side to be printed facing upwards How are envelopes fed in Ü Envelopes are loaded long edge first and with the flap down 4 Slide the guides toward the paper ...

Page 96: ...ttes are available for each format 4 Paper can only be loaded lengthwise in paper feed trays 2 and 3 4 Do not refill the cassette while paper is being fed from paper feed tray 2 or 3 4 Refer to the advice on loading paper see page 6 8 1 Pull the cassette out of paper feed tray 2 or 3 until you feel resistance Then lift the front of the cassette slightly before continuing to withdraw the cassette c...

Page 97: ...ate until it locks 4 Place the paper in the cassette How many sheets may I place in the cassette Ü The stack of paper should not exceed the ma x mark 5 Place the cassette cover 6 Slide the cassette back into paper feed tray 2 or 3 Paper feed tray 2 Paper feed tray 3 ...

Page 98: ...ress of current print jobs l When the background of the printer graphic is green the printer is in Stand by mode or a print job is printing normally l When the background of the printer graphic is red there is an error and the print job has been interrupted The status of the printer and the error message are shown in the dialogue boxes on the left ...

Page 99: ...f paper feed trays 2 and 3 is identical The figures below show the installation of tray 2 1 Take the parts out of the box and remove the plastic packaging 2 Remove all packaging materials and adhesive tape 3 Remove the plastic pad from the feed tray 4 Switch the printer OFF and also disconnect the power cable and the interface cable from the printer 5 Mount the printer on the paper feed tray so th...

Page 100: ...not exceed the max mark 7 Place the cassette cover 8 Slide the cassette back into the feed tray 9 Connect the power cable to the printer page 2 12 and switch on the printer see page 2 13 10Connect the printer to the computer see page 2 15 switch on the computer and start up Windows 11Display the Printer Information box in the Status Display see page 5 2 ...

Page 101: ...Installing optional accessories 7 7 3 12Verify that Tray2 Installed or Tray 3 Installed is shown in the Printer Information box ...

Page 102: ... unit 1 Switch off the printer and the computer 2 Take the duplex unit out of the box and remove all the plastic and other packaging 3 Remove the flat cover at the rear of the printer using a screwdriver or other similar tool 4 Attach the duplex unit as shown below ...

Page 103: ...he screws 6 Connect the power cable to the printer see page 2 13 and switch on the printer see page 2 14 7 Connect the printer to the computer see page 2 17 switch on the computer and start up Windows 8 Display the Printer Information box in the Status Display see page 5 5 9 Verify that Duplex Installed is shown in the Printer Information box ...

Page 104: ...10S1P 32MB DM100 032Y3Q446 10D2P 32MB DM100 064Y3Q488 10D2P 64MB CAUTION Your DIMM memory module could suffer irreparable damage DIMM modules are very sensitive Handling them improperly can result in damage to the module that will render them unusable Ü Before you unpack the module touch a metal part of the printer to cause static electricity to discharge from you Ü Hold the module only by the edg...

Page 105: ...Installing optional accessories 7 7 7 1 Close the output tray 2 Press the top cover release button and open the cover 3 Remove the two screws from the side cover and take off the cover ...

Page 106: ...stalling optional accessories 7 8 4 Remove the internal cover in order to gain access to the motherboard 5 Insert the memory module into the slot Press it carefully onto the socket until it clips into place ...

Page 107: ...ries 7 7 9 6 Reinstall the internal cover securing it with the screws you removed earlier 7 Reinstall the side cover securing it with the two screws you removed earlier 8 Close the printer cover and fold out the paper output tray ...

Page 108: ... in the Status Display see page 5 5 12Verify that the installed printer memory is shown correctly in the Printer Information box What if the total amount of memory is not displayed correctly Ü Check whether the modules were installed correctly Ü Check the setting in the printer driver You want to remove a memory module To remove a memory module press the tabs one one each side of the installation ...

Page 109: ...tive Handling it improperly could result in damage to the network card that will render it unusable Ü Before you unpack the network card touch a metal part of the printer to discharge the static electricity from your body Ü Hold the network card only by the edges Ü Avoid touching the connections and printed surfaces Ü When working with the network card always place it on an antistatic mat Detailed...

Page 110: ...isconnect the power cable and the interface cable from the printer 2 Take the network card out of the box and remove all the plastic and other packaging 3 Remove the two screws from the cover at the rear of the printer 4 Insert the network card into the printer as shown below ...

Page 111: ...ional accessories 7 7 13 5 Secure the network card with the screws that you removed earlier 6 Connect the network cable to the network card 7 Continue as described in the user s manual supplied with the network card ...

Page 112: ...7 Installing optional accessories 7 14 ...

Page 113: ...ries and parts of manufacturers other than MINOLTA QMS we cannot guarantee that the laser printer will operate properly Ü Use only MINOLTA QMS accessories and parts unless specified otherwise CAUTION Toner poses a health hazard Toner is harmful if inhaled Ü If you inhale toner consult a doctor immediately Ü If you get toner on your hands wash them immediately with cold water and soap ...

Page 114: ...ith a little neutral household cleaner if you want Cleaning the paper feed roller Clean the paper feed roller if paper feed problems occur frequently CAUTION The fusing unit can become very hot The fusing unit which is located beneath the top cover can become very hot when the printer is in operation Ü To prevent injuries avoid contact with this area Ü After switching off the printer wait at least...

Page 115: ...Caring for and maintaining your printer 8 8 3 3 Press the top cover release button and open the cover 4 Lift out the imaging cartridge 5 Fold back the cover over the paper feed roller ...

Page 116: ...8 Caring for and maintaining your printer 8 4 6 Wipe the paper feed roller with a soft dry cloth 7 Reinsert the imaging cartridge 8 Close the printer cover and open the paper output tray ...

Page 117: ...starting imaging cartridge supplied with the printer has a capacity of on average 5000 letter A4 pages with about 5 toner coverage CAUTION The fusing unit can become very hot The fusing unit which is located beneath the top cover can become very hot when the printer is in operation Ü To prevent injuries avoid contact with this area 1 Switch the printer OFF and unplug the power cable 2 Close the ou...

Page 118: ... 6 4 Lift out the used imaging cartridge and dispose of it properly according to local regulations 5 Take the new imaging cartridge out of the box hold it firmly with both hands and shake it to break down any lumps of toner that may have formed ...

Page 119: ... to match up the colored strips and numbers on the cartridge with those on the printer 7 Guide the new imaging cartridge into the printer as shown below 8 Make sure that the new imaging cartridge is correctly seated in the guides and is clipped in place 9 Close the printer cover and open the output tray ...

Page 120: ...8 Caring for and maintaining your printer 8 8 ...

Page 121: ...oubleshooting CAUTION The fusing unit can become very hot The fusing unit which is located beneath the top cover can become very hot when the printer is in operation Ü To prevent injuries avoid contact with this area Fusing unit ...

Page 122: ...g cartridge 1 Switch the printer OFF 2 Close the output tray 3 Press the top cover release button and open the cover 4 Lift out the imaging cartridge 5 Wrap the the imaging cartridge in a cloth to protect it against exposure to light 6 Carefully pull the misfed sheet s out of the printer ...

Page 123: ...Troubleshooting 9 9 3 7 Reinsert the imaging cartridge 8 Move the imaging cartridge in the direction shown by the arrow until it clips into place 9 Close the printer cover and open the paper output tray ...

Page 124: ...eneath the top cover can become very hot when the printer is in operation Ü To prevent injuries avoid contact with this area 1 Switch the printer OFF 2 Close the output tray 3 Press the top cover release button and open the cover 4 Lift out the imaging cartridge 5 Wrap the the imaging cartridge in a cloth to protect it against exposure to light ...

Page 125: ...er The bottom edge of the paper is not visible Ü Move the bottom edge of the paper so that you can grab it with your fingers 7 Reinsert the imaging cartridge 8 Move the imaging cartridge in the direction shown by the arrow until it clips into place 9 Close the printer cover and open the paper output tray ...

Page 126: ...9 Troubleshooting 9 6 Clearing a paper misfeed at the output tray 1 Carefully pull the misfed sheet s out of the tray 2 Open the top cover and close it again in order to reset the printer ...

Page 127: ...paper misfeed at paper feed tray 1 1 Remove the cover of paper feed tray 1 2 Carefully pull the misfed sheet s out of the tray Replace the cover of paper feed tray 1 3 Open the top cover and close it again in order to reset the printer ...

Page 128: ...9 Troubleshooting 9 8 Clearing a paper misfeed at the manual feed unit 1 Carefully pull the misfed sheet out of the unit 2 Open the top cover and close it again in order to reset the printer ...

Page 129: ...he cover 2 Press down the stack of paper so that the lifting plate underneath locks in place 3 Remove the stack of paper from the cassette and carefully pull the misfed sheet s out of the tray 4 Replace the cassette cover and slide the cassette back into the tray 5 Open the top cover and close it again in order to reset the printer ...

Page 130: ...ooting 9 10 Clearing paper misfeeds at the optional duplex unit top 1 Open the cover of the duplex unit and carefully pull out the misfed sheet 2 Open the top cover and close it again in order to reset the printer ...

Page 131: ...ng 9 9 11 Clearing paper misfeeds at the optional duplex unit bottom 1 Open the cover to the duplex unit and carefully pull out the misfed sheet 2 Open the top cover and close it again in order to reset the printer ...

Page 132: ...move the imaging cartridge and check it If necessary replace it with a new cartridge see page 8 5 Black pages The imaging cartridge is damaged Remove the imaging cartridge and check it for damage If necessary replace it with a new cartridge see page 8 5 Your printer may require servicing Contact MINOLTA QMS Support Print out is too light Insufficent toner in the cartridge Remove the imaging cartri...

Page 133: ... and check it for damage If necessary replace it with a new cartridge see page 8 5 Uneven toner density on the print out The imaging cartridge is damaged Remove the imaging cartridge and check it for damage If necessary replace it with a new cartridge see page 8 5 Insufficent toner in the cartridge Remove the imaging cartridge and shake it in order to improve the distribution of the remaining tone...

Page 134: ...dge see page 8 5 Toner smudges on the print out The imaging cartridge is damaged Remove the imaging cartridge and check it for damage If necessary replace it with a new cartridge see page 8 5 Insufficent toner in the cartridge Lift out the imaging cartridge and shake it in order to improve the distribution of the remaining toner If the problem persists fit a new cartridge see page 8 5 The paper fe...

Page 135: ...nter is not switched on Switch on the printer You are using the wrong type of interface cable Check whether the interface cable type conforms to the specifications see page 10 5 The connection settings were not made correctly for your printer Checkthe connection settings of the printer The parallel port on your computer is also being used for other equipment for example a scanner or ZIP drive Disc...

Page 136: ...tly to the computer see page 2 18 The USB device driver was not installed Verify thatf PagePro 4100W appears below Universal Serial Bus controllers in the System Properties dialogue of your computer see page 3 6 If not install the USB device driver see page 3 3 The printer driver was not installed Open the Printers dialogue and verify that the PagePro 4110W icon is displayed If not install the pri...

Page 137: ...tus of the printer The control panel has four indicators and one button The table below shows the possible states of the indicators 1 2 3 4 5 No Description No Description 1 Fault orange 4 Ready green 2 Toner empty orange 5 Control button 3 Paper empty orange State Meaning Indicator flashing Indicator on permanently Indicator off ...

Page 138: ...off Printer is ready for operation Printer is switched on and running a self test Indicator flashes when printer is Receiving data via the parallel interface Processing data Printing Printer is warming up Indicator flashes when printer is Cancelling a print job Resetting a counter slow flashing Printer is in Power Save mode Configuation page is to be printed ...

Page 139: ... the top cover The cover to the duplex unit is open Close the cover to the duplex unit Print job is too large insufficient memory capacity Cancel the print job through the printer driver Turn the printer off then on again and resend the print job Expand the printer s memory capacity DIMM or reduce the size of the print job No paper in tray 1 Load paper into tray 1 see page 6 8 No paper in tray 2 L...

Page 140: ...ging cartridge Prepare a new imaging cartridge for use see page 8 5 There is no toner in the imaging cartridge Replace the imaging cartridge see page 8 5 Paper feed tray 2 has not been installed Hold down the control button A print job was sent using the tray 2 setting in the printer driver even though tray 2 is not installed Hold down the control button Paper feed tray 3 has not been installed Ho...

Page 141: ...page 6 8 or Cancel the print job by pressing and holding the control button for about 10 seconds until all indicators are on The wrong size paper has been loaded into the duplex unit Load the specified size of paper Paper misfeed at tray 1 Remove the misfed sheet of paper see page 9 7 Paper misfeed at tray 2 Remove the misfed sheet of paper see page 9 9 Paper misfeed at tray 3 Remove the misfed sh...

Page 142: ...ed sheet of paper see page 9 2 Paper misfeed at the fusing unit Remove the misfed sheet of paper see page 9 4 Wrong type of paper has been loaded into the duplex unit Load the specified type of paper Print job is too large insufficient memory capacity Cancel the print job through the printer driver Turn the printer off then on again and resend the print job Expand the printer s memory capacity DIM...

Page 143: ...Troubleshooting 9 9 23 DIMM error Switch the printer off and then on again If the problem persists replace the expansion memory DIMM see page 7 6 Indicators Meaning Action ...

Page 144: ...ly be rectified by a customer service engineer Indicators Meaning Action Controller error at the USB port Switch the printer off and then on again If the problem persists contact MINOLTA QMS Support Controller error at the parallel port Network port error Engine error Polygonal mirror motor error ...

Page 145: ...r Switch the printer off and then on again If the problem persists contact MINOLTA QMS Support The Fusing Unit has a low temperature The Fusing Unit is overheated Fatal error SDRAM Fatal error DRAM Fatal error ROM Indicators Meaning Action ...

Page 146: ...Fatal error Engine I F CPU Switch the printer off and then on again If the problem persists contact MINOLTA QMS Support Error at the fusing unit Error at the fan for the fusing unit Error at the fan Indicators Meaning Action ...

Page 147: ...Windows l Minolta QuickPage technology for fast Windows printing l Parallel port l USB port l Upgrade with optional network card l Upgrade with optional duplex unit l Upgrade with optional paper feed trays maximum 2 l Upgrade with optional memory modules DIMMs Operating systems The PagePro 4110W can be used with the following operating systems l Windows 95 l Windows 98 l Windows Me l Windows 2000 ...

Page 148: ...0 to 90g m2 OHP film transparencies Envelopes Card and thick paper 24 to 43 1 4 lbs 90 to 163g m2 Letterhead Labels Postcards Paper sources Paper feed tray 1 multipurpose tray Manual feed unit Paper feed tray 2 option Paper feed tray 3 option Input capacities Paper feed tray 1 multipurpose tray 250 sheets Paper feed tray 2 500 sheets Paper feed tray 3 500 sheets Output capacity Output tray printed...

Page 149: ... RAM 2 MB can be expande d to 66MB Options Paper feed tray 2 500 sheets Paper feed tray 3 500 sheets Duplex unit Network card Memory expansion DIMM Technical specification Technical specification Paper cassette Standard cassette Letter Options A4 Legal Executive Paper Plain paper 16 to 24 lbs 60 to 90g m 2 Recycled paper 16 to 24 lbs 60 to 90g m2 Paper feeding system One way system multi feed tray...

Page 150: ...88 10S1P 32MB DM100 032Y3Q446 10D2P 32MB DM100 064Y3Q488 10D2P 64MB Technical specification Paper feeding system One way system Paper Plain paper 16 to 24 lbs 60 to 90g m2 Recycled paper 16 to 24 lbs 60 to 90g m2 Operating temperature 50 F to 95 F 10 C to 35 C Humidity 15 to 85 Dimensions Height 10 3 4 in 273 mm Width 12 3 4 in 324 mm Depth 6 in 152 mm Weight Approximately 5 lbs 2 3 kg Technical s...

Page 151: ...ielded Signal and ground pairs must be twisted Parallel cable IEEE 1284 type B Length of cable max 10 feet 3 meters Technical specification Connections Printer Series B connection Computer Series A connection Type of cable Shielded Signal and ground pairs must be twisted Parallel cable IEEE 1284 type B Pin allocation 1 V BUS 2 D 3 D 4 GND Shell Shield Length of cable max 17 feet 5 meters ...

Page 152: ...printers with the Energy Star feature switch into a state of low power consumption if not been used for a certain amount of time This function can reduce your electrical costs by up to 60 This laser printer fulfils the energy efficiency criteria for the Energy Star of the EPA USA Environmental Protection Agency ...

Page 153: ... unit 9 4 At imaging cartridge 9 2 At manual feed unit 9 8 At output tray 9 6 At paper feed tray 1 9 7 At paper feed tray 2 9 9 Clearing paper misfeeds 9 2 Collating function 4 6 Configuration page printing out 2 14 6 6 Connecting the printer 2 16 Control button functions 6 5 Continuing a print job 6 7 D Detail 4 15 Device options printer driver settings Activating paper feed tray 2 3 4 17 Activat...

Page 154: ... Interface connections 105 L Laser caution label 1 8 Laser safety label 1 7 Loading envelopes 6 1 Loading paper 6 1 6 8 Manual feed unit 6 9 Paper feed tray 1 2 11 6 8 Paper feed tray 2 3 6 10 M Maintaining your printer 8 1 Media types 6 4 Memory module installation 7 6 Messages service 9 24 Messages status 9 18 Messages user 9 19 Monitoring of print job 6 12 N Network card 104 Network card instal...

Page 155: ...10 Paper feed tray 2 3 activating 4 17 Paper feed tray 2 3 installation 7 1 Paper format specifying 4 5 Paper output tray setting up 2 10 Paper sizes 6 3 Paper source specifying 4 7 Paper types 6 4 Paper printer driver settings Orientation of print paper 4 5 Scaling document pages 4 12 Sorting function 4 6 Specifying number of copies 4 5 Specifying the paper format 4 5 Specifying the paper source ...

Page 156: ...4 Status messages 9 18 User messages 9 19 Printer tools Windows Calling up the Status Display 5 2 Printer computer connection 2 15 Printing problems general 9 15 Printing several document pages on one print page 4 9 Printing the test page 2 14 Q Quality printer driver settings Optimizing the print out of fax documents Colors to Patterns 4 14 Specifying the resolution 4 14 R Resolution specifying 4...

Page 157: ...ring 3 25 Storing accessories 2 7 Storing consumables 2 7 Switching the printer on off 2 13 System requirements 3 1 T Technical specification 500 sheet paper feed tray 103 Duplex unitDuplex unit 104 expansion memory module 104 Interface connections and cables 105 Network card 104 PagePro 4110W printer 102 USB Interface and cable 105 Transmit Once 4 16 Troubleshooting 9 1 U Uninstalling the printer...

Page 158: ...10 Appendix 10 12 W Watermarks 4 10 Editing 4 11 ...

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