Minebea Intec Compact Scale Puro Advanced EF-P1, Operating Instructions Manual

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11 Troubleshooting
The Table lists common problems and possible causes and remedies.
If the problem persists, contact Minebea Intec or your authorized dealer.
Symptom Possible Cause Remedy
Cannot turn on No power to scale Verify connections and voltage
Poor accuracy Improper adjustment
Unstable environment Perform adjustment
Move scale to suitable location
Cannot access mode Mode not enabled Enter menu and enable mode
Cannot access unit Unit not enabled Enter menu and enable unit
Battery icon flashing Low Battery error Connect the scale to AC power and
charge the battery
[Err 8.1] Power On Error Weight reading exceeds Power On Zero
limit
[Err 8.2 ] Power On Error Weight reading below Power On Zero
limit
[Err 8.3] Over Range Error Weight reading exceeds Overload limit
[Err 8.4] Under Range Error Weight reading below Underload limit
[Err 8.5] Tare out of range Adjust tare value to be within range
[Err 8.6] Display overflow Weight exceeds 6 digits
[Err 9.5] Calibration data error Calibration data not present
Busy Displayed during tare setting, zero set-
ting, printing
[--NO--] Action not allowed Function not executed
[CAL E] Calibration error Unsta-
ble environment Incor-
rect calibration weight Calibration value outside allowed limits
Move the scale to suitable location Use
correct calibration weight
[REF.ERR] Unacceptable reference
weight Reference weight too small. Weight on
the pan is too small to define a valid re-
ference weight. Increase reference
weight
Battery fails to char-
ge fully Battery is defective Have battery replaced by Minebea Intec
authorized service dealer.
11.1 Service Information
If the troubleshooting chapter does not resolve or describe your problem, contact your
authorized service agent. Please visit our website http://www.puroscales.com to locate
the Electronic Precision Scales/Balances office nearest you.
Compact Scale Puro® - Basic 11 Troubleshooting
EN-40 Minebea Intec