24
Troubleshooting
If all else fails...
Reset the tablet back to the original settings:
Settings > Backup & reset > Factory data reset
WARNING:
This will delete all data and reset back to the original state, all original applications
will be restored.
Battery life
»
If battery life is reduced, try discharging completely then recharging fully
(uninterrupted).
»
It is not possible to remove or replace the battery. Please refer to a service
technician.
Certain applications not working or working incorrectly
»
Certain apps available may not be compatible with this tablet, or may have
different requirements: consult app vendor/creator for further advice.
»
Try uninstalling and reinstalling the app.
Lost or forgotten passwords
»
Reset by clicking on “Forgotten Password”, or log in to your Google account
and reset the security settings for your device.
»
If necessary, a full reset can be carried out which will delete all data and reset
back to the original state. Whilst the tablet is powered off hold down the
V+
button, then press and hold
q
POWER
until
Select Boot Mode
is shown.
Using the
V-
button move to the
wipe data/factory reset
option and then press
q
POWER
to select.
[
WARNING:
Be very careful when using System Recovery as choosing an incorrect option may cause
serious damage to your tablet]
